Customer Service Manager
Resume:
Blake Boles
********@*****.***
Owner/Sales Manager TSS Construction/ Real Estate 2008– Present
Home remolding company specializing in then installation of doors, storm doors, windows, siding, roofs, floors and some finish carpentry. Providing professional customer service to all clients.
Production Supervisor Biery Cheese March 2014 – March 2017
During my experience with the Biery Cheese company I lead a team of 130 employees. Helped In the development of SOP's to help us adhere to saftey, SQF, GMP and OSHAA regulations . lead the production department on my team to the highest efficiency totals in the company. Oversaw all special projects making sure the customer always got what they asked for. Also trained in the 7 steps of sanitation.
Head Golf Professional 2008 – 2014
Spent most of my time as a golf professional at the Quarry Golf Club In Canton Ohio. Managed the day to day operation of the course as well as developed the retail shop and sales strategies. Developed lasting relationships with people of the community ensuring the approachability of the company for customers and future employees. Developed industry relationships such as Nike, Titleist, Adidas, Taylor Made, Callaway and Under armour. Developed and implemented key strategies to keep new and continued business.
TSS Real Estate 2000 – present
TSS was a remolding company that I started that focused on enquiring properties for the purpose of fixing them up and reselling them. Developed a lot of great relationships in the construction Industry. Over an 8 year period I use these contacts, my abilities to see the big picture and refusal to fail to manage all projects, sales and marketing for TSS from start to finish. During this time I also installed for Carter Jones, Perry Distributor. Everything from doors and windows to siding, roofs, decks and additions.
Objectives
My ability to develop relationships and lead a team from start to fish will be an asset to the right company. Hope to join a family oriented team of hard working people who like to have fun. Looking for a place to call home, a place to grow as a professional and a person.
Education
Associates Degree in Business
References
Frank DeStefanis Jr.
Business Development Manager Belfor Restoration
Bill Shockley
Operations Manager Owens Corning
Joe Dachtler
Buyer/Planner JL Moore
Shawn Grimes
Golf Professional Glennmor Country Club
Dominic Antenucci
President Northern Ohio PGA
Scott Demusey
Owner of the Fairways Golf Club
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