Project Management

Ootsanee (Sunny) Klinpoon

Arlington, VA ***** 202-***-**** *********@*****.***

Highly qualified, results-focused Project Coordinator and Administrative with experience spearheading complex and effective projects and programs for large organizations across multiple industries; possessing a combination of project management, business development, and information technology experiences. Demonstrating the ability to catalyze lucrative results while complying with budget and time constraints, currently seeking to benefit top-level organizations by improving performance, return on investment, and quality through program development and implementation.

Technical skills include: Microsoft Office (MS Word, MS Excel, MS Power Point, MS Project, MS Visio, MS SharePoint); ERP systems and Web-based Applications (Gemini, Plunet, OneUNOPS); Project Engagement system (Leads, Management Workspace); Oracle - Atlas User Profiles (finance and budget); and Pivot table, charts and reporting tools.

Areas of Expertise & Technical Skills

Business Development

Strategic Planning and Analysis

Teambuilding/Leadership

Program Management

Data Management

Full Life Cycle Management

Business /Financial Management

Continuous Improvements

Client Relationship Management

Office Administration

Travel Management

Project Management

Effective Communication

HR and Payroll Management

Information Technology

Professional Experience

United Nations Office for Project Services (UNOPS), Bangkok, Thailand May 2014 – December 2016

Portfolio Associate

Managed a complex suite of global project portfolios to promote the achievement of client objectives. Monitored diverse business operations inclusive of financial planning, budget administration, human resources operations, client relationship management, and project management; established processes and procedures that aligned with organization vision, ensuring functionality of business operations and sustainable growth.

Managed and coordinated project teams; monitored project timelines and phases, budget administration, and risk assessment and mitigation, utilizing standard practices for multiple portfolios with UN and Non-UN partners.

Effectively negotiated with partners concerning pricing and comprehensive budget for current contracts and projects.

Executed transactional projects for contracts worth more than $15M annually across 15 countries.

Built and developed effective client relationships; maintained effective communication, keeping clients up to date regarding project objectives, and responding to and resolving client issues.

Coordinated with Project Managers and Portfolio Managers regarding project budget development, and preparation of project documents and inter-operational agreements.

Managed and prepared project expenses including purchase orders, payment requests, travel claims, allowances, and salaries; ensured proper allocation of funds to maintain budgets.

Processed Individual Contractor Agreements for partners (pre-selected and full recruitment), maintaining compliance with human resources, procurement and travel policies.

Administrative Assistant January 2014 - April 2014

Managed office operations, coordinating administrative and logistical support for Bangkok Support Centre; provided high-level administrative support, and oversaw all aspects of day-to-day business functions including providing clerical support, managing inventory, assets, and procurement. Supported financial objectives; prepared payments, monitored office’s budget and managed expense reports.

Processed, issued official document and coordinated with Thai Ministry of Foreign Affairs, Immigration Office and Consular regarding protocol (privileges, and immunities for diplomatic staff members, work permit) for international employees.

Oversaw office reporting, maintaining multiple complex databases and spreadsheets, ensuring accurate information and following up regarding ongoing concerns.

Supported project management teams and complete special project, maintaining updates and monitoring project plans to track progress and measure deliverables.

Acclaro, Bangkok Thailand and San Francisco August 2012 – December 2013

Global Project Coordinator

Directed and coordinated projects; provided comprehensive oversight of project teams, overseeing development, client delivery, and project initiatives to ensure delivery within strict time and budget constraints. Effectively planned, managed and oversaw daily operations, implementing improvements to drive productivity and efficiency to reduce company costs and increase organization growth.

Managed localization projects for US based client to achieve requirements and meet deadlines; assigned daily tasks to localization engineer team, internal and external linguists and desktop publishers across the globe.

Collaborated with the Project Managers based in the US to implement continuous improvements in the project delivery process; increasing efficiency and effectively managing company costs.

Conducted risk assessment, analyzed data, project volume, and materials to identify challenges and constraints, implementing strategic solutions to prevent delays.

Coordinated project teams, providing information, instruction, and background of projects to the operations team.

Lionbridge Thailand, Bangkok, Thailand March 2011 – July 2012

Project Coordinator

Managed each phase of the project lifecycle from inception to completion, including research and analysis, development and design, risk assessment and mitigation, and deployment of business reporting solutions.

Built and maintained strong client relationships, effectively communicating to ensure client interests aligned with project objectives, maintaining high levels of customer satisfaction.

Coordinated with production teams inclusive of Localization Engineers and Linguists, to identify new opportunities and produce enhancements.

Managed localization projects on a global level, utilizing various communication outlets including e-mail and conference calls; and managed file tracking, hands-off, hands-backs.

Supported financial objectives; monitored production and financial status of accounts from inception to completion.

Managed vendor relationships, networked and built strategic partnerships to effectively negotiate contracts to receive the best pricing and project cost estimations.

Education & Credentials

Master of Business Administration, 2009

Strayer University, Arlington, VA- Second Honor

Bachelor of Art, English and Literature, 2006

Thammasat University, Bangkok, Thailand

Training and Development Courses and Certifications

PMP Certification Prep DC, Technical Institution of America, 2017

Procurement Operation Training Certificate, UNOPS, 2016

Project Management Foundation Course, UNOPS, 2016

Sustainable Procurement for The UN, United Nations, 2016

PRINCE2 Certification, Axelos, 2014

Gender Mainstreaming Certificate, UNOPS, 2014

Language skills

English and Thai

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