Uday Kiran

Phone# 225-***-**** Email: ac1eqm@r.postjobfree.com

mailto:ac1eqm@r.postjobfree.com

PROFESSIONAL SUMMARY:

Accomplished systems administrator with 9+ years of experience managing server infrastructures and data-center operations across multiple platforms (UNIX, Linux, and Windows). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

Proficiency in maintenance, troubleshooting, administration and upgrading of Laptop/PC/Server/projector/printers Hardwareand software.

SCCM Engineer/ Systems Administration/Implementation of Networks Application Packaging on Windows

End to end Automation using PowerShell for User Account/ Mailboxes/ Distribution Group/ Security Group provisioning and management.

Implemented WSUS/SCCM integration and created a monthly phased patching process. Deployed O.S and other application software using SCCM. Generated System Reports.

Led the drive to upgrade from SMS to SCCM to take advantage of the advanced features that SCCM offered

Migrated applications from Citrix Met frame XP, 4.0, 4.5 into XenApp 6.5

Created application packages (.msi files) in Citrix for installation on multiple servers

Experience in maintenance of the Wyse thin client solution implementation.

Administering the Citrix Farm and VMware as per Client requirements

Extensive experience with Active Directory, GPO’s, DHCP, DNS, VPNs, VLAN, Network routing, firewalls, LAN/WAN switching and Backup & Recovery, File & Print Server, IIS and Tomcat,FTP, Terminal Server.

Exposure on VMotion migration, High Availability feature, DRS feature and Setting VM priorities on CPU and Memory resources.

Hands on experience on Installation, Configuration, Administration and Troubleshooting of VMware ESX 4.x, Esxi 5.x Virtual CentreCitrix Xen apps, Xen Desktop, Presentation server

Experience onmanagement of web farms and generating reports in SharePoint Servers.

Knowledge of Different Ipv4 classes,ISO Layers &TCP/IP Layers, sub netting and Variable Length Subnet Masks (VLSM)

Knowledge of Setting up of Wired/Wireless LAN using managed and unmanaged Switches and Routers and Firewalls UTM’s

Experience in Router ConfigurationVLAN’s, differentprotocolsand assigning IP address classes.

Aruba Mesh Wi-Fi routers configuration and management using Aruba web-based central management console. Creating users and managing their Wi-Fi account profile. Troubleshooting issues. Monitoring and creating reports. Point-to-point, point-to-multipoint Wi-Fi router setup and management. Policy management.

Worked on project in Implementation of Cisco NAC, ISC security and management using central management console.

Exposure on Setup, assign and manage Cisco IP telephones management console.

TECHNICAL SKILLS:

Operating System

Windows 2000, XP, Vista, 7, 8/8.1,10, Windows server 2003, 2008, 2012

Redhat Linux 5 \6 \7,Ubuntu server/client 10.04 LTS \12.04 LTS \14.04.2 LTS, Oracle Solaris 10 \11

MAC X Mavericks (10.8)

Servers

Active Director and domain servers, Remote Desktop and VPN server, NAT\ICS, DHCP, SMTP, FTP,File server, DNS, Transfer and management of FSMO role servers,. Moodle learning and test server. SVN or Tortoise SVN servers in Linux, Exchange servers 2007/ 2012.

Languages

C, C++

Scripting

VB Script, PowerShell scripting, Bourne shell (sh), C shell (csh), TC shell (tcsh), Korn shell (ksh), Bourne Again Shell (bash)http://unixhelp.ed.ac.uk/shell/oview2.5.htmlhttp://unixhelp.ed.ac.uk/shell/oview2.5.html

Deployment Tools

RIS, WDS, MDT, SCCM 2007/2012, Symantec ghost, Acronis Ghost, Norton Ghost.

Virtualization Software

VMWare Player\WorkStation\Server, VMWare vSphere hypervisor (ESX I) server, VMware Thinapp.

MS Virtual PC 2007, MS Virtual server 2005, MS Hyper –V Server\Client, MS APP-V,

Citrix Xen receiver\ desktop \ server, Citrix XenApp

Oracle virtual box\Vbox,

Markup Languages

HTML, VBScript

Databases

MS Access, MS SQL Server DBA, Oracle 9i\10g DBA in Linux and Windows, MySQL,IBM db2 DBA in Linux/Windows

Application Software

MS Office, MS Project, MS Visio.

Mail Clients software

MS Outlook, Outlook Express, Mozilla Thunderbird, Evolution mail.

Anti -Virus

Symantec endpoint protection suite, Kaspersky endpoint protection suite, Norton Anti-Virus, McAfee endpoint protection suite, Trend- Micro suite.

Software/ Hardware Firewall and Proxy

MS ISA 2004/2006, MS Forefront TMG 2010, Sonic wall 2400 UTM,Supermassive E10800,Cisco ASA 5500-X with Fire POWER FortiGate-1200D, Cyber roam, Wingate, Cisco ISE( identity service Engine) with Cisco NAC (Network access control ).

Cloud based.

OOfficeOfsadklfjaskjdfofsd Office 365, MS Azure.

Storage

●Dell SAN Storage SC8000

Dell NAS PowerVault NF100/ NX300,Sun StorEdge 5310, IBM System Storage N6040,Dell SAN Storage SC800, Dell NAS PowerVault NF100/ NX300, Sun StorEdge 5310, IBM System Storage N6040

Routers

Cisco routers 2900, 2921, 3900

CERTIFICATIONS:

MCSE (windows server 2012)-(Desktop Infrastructure) - 2014

MCSE (windows server 2012)-(Server Infrastructure)- 2013

MCP (Windows server 2003 server and Windows XP professional)-2009

EXIN-ITIL Foundation Certificate in IT Service Management. - 2013

CompTIA A+ Essentials (2009 Edition) (220-701 & 220-702)- 2013

PROFESSIONAL EXPERIENCE:

CLIENT: FCA (Chrysler), Auburn Hills, Michigan, USA. Aug 2015 – till date

ROLE: Senior System Administrator

Roles and Responsibilities:

Arrangement of systems with software as per client requirement.

Install and Troubleshoot windows O.S, system hardware, projectors, Printers/scanners and Add-on cards.

Managed the follow services Licensing server, RDP server, WSUS server, Active Directory, IIS, FTP, File Server, DNS, FSMO, Clustering, WDS, DHCP, NAT, ICS.

Installed and managed Symantec endpoint protection and Kaspersky antivirus.

Installing of Windows client O.S using cd/USB/Symantec Ghost & Acronis Ghost software.

Join/Unjoin systems to Domain network.

Installation, configuration and troubleshooting of required software as per user requirements.

Issue and verify licensing by SCCM or licensing server.

Configure and Troubleshoot Mail client likeMS Outlook 2000/ XP/ 2007/2010, Outlook express, Mozilla Thunderbird, Office 365.

Remote PC troubleshooting by rdp, team viewer or assist over phone.

Troubleshoot the Network related problems. Configure and Troubleshoot Wireless connections in Desktops, Laptops, Tablets and Cellular Phones.

Create, verify, extend period of access and reset password for user access accounts in Wi-Fi router.

Opening calls for user technical issues and assigning the call to concerned technician or department through BMC software.

Investigate and evaluate user requirements for new hardware or software .Then give report as per our company standards

Aruba Mesh Wi-Fi routers configuration and management

Worked on project for Deployment of Cisco IP Telephony and Management of Central management console

Managed servers on Virtual Machines / Host new VM’s.

Installation, Configuration, Administration and Troubleshooting of ESX, VSphere, Virtual Center, Client. Performing Snapshots, Cloning, Cold Migrations and Hot Migrations. Setting up Users and Groups for access to the Virtual Center

Creating and Managing Virtual Machines and Templates

Migrating of Virtual Machines using V Motion

Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS)

Deployed several VMs from Templates and customized their configurations as-needed.

Responded to server down alerts in a timely manner and brought them up via HP ILO/ Dell DRAC.

Converting P2V and V2V using VMware Standalone Converter

Creating duplicate Virtual Machine’s using cloning technology (hot & cold).

Deployment of updates, patches, software and policies for user and desktop through SCCM.

Grants permissions to create, modify, and retire applications. Grants permissions to deploy applications.

Setup of ILO port in HP servers and iDRAC in Dell servers and remote management of Server hardware over the network.

Grants permissions to define and monitor Compliance Settings. Y

Imaging of O.S Acronis ghost software

Responsible for Monthly Patching of Enterprise Server Environment

Built and maintained a standard image with application selection.

Upgrade from SCCM 2007 to 2012.

Created hardware independent master image for desktop refresh/domain migration.

Environment:

Windows 7/8/8.1/10/ 2000/ 2003/ 2008/2012. Red hat 5.0/Ubuntu Linux, Sun Solaris, IBM Aix MS SQL server, Exchange server 2010, SharePoint server. SCCM 2010,Oracle 9i/10g, MS Sql server 2005/2008 R2, VMware VSphere server (Esxi), VMware workstation and server, MS Hyper-V (4.0), Cyberoam VPN client, SonicWALL SuperMassive E10800, Cisco ASA 5500-X with FirePOWER Services, Aruba Wi-Fi .Cisco IP Phone.

CLIENT: Quotient Technologies, Mountain view, California April 2013 – July 2015

ROLE: Senior System Administrator

Roles and Responsibilities:

Arrangement of systems and network with required O.S (using CD, USB and Network).and software’s installed for the Labs as per client requirement.

Identify problems, diagnose causes and determine corrective actions in a timely fashion of PC Hardware and Software. Add add-on card and other peripherals.

Answer Client enquiries / Provide assistance via remote control service/ in person in order to install software or resolve an issue concerning systems and network.

Create and remove customer accounts via Active directory.

Configuration, Administration and Troubleshooting of Esxi VSphere, Virtual Center, Client

Performing Snapshots, Cloning, Cold Migrations and Hot Migrations

Improved system security through setup and ongoing maintenance of Net Screen-Security Manager. Delivered a cohesive solution managing Juniper firewalls and containing all IDP software.

Management of internet access policies for users via Firewall /proxy servers.

Creating and Managing Virtual Machines and Templates. Migrating of Virtual Machines using V MotionMoving VM’s from one LUN to another LUN using Storage V-Motion.

Converting P2V and V2V using VMware Standalone Converter

Creating duplicate Virtual Machine’s using cloning technology (hot & cold).

Management of internet access policies for users via Firewall /proxy servers.

Deployment/Management of O.S and application with desktop policies using MS SCCM.

Managed security policies and user access and authentication using SCCM.

Deployed third party applications their updates and patched by SCCM.

Managed employee hardware including decommissioning old machines, acquiring new machines, and migrating data

Prepared new employees and their computers by installing necessary operating system, software, and assigning access levels

Maintain a database of problems and change management activities for desktop systems.

Write User Documentation to provide users and the client with clear, accurate and easy to follow instructions.

Installation/Management of O.S in Desktops, laptops, Servers. And other like printers, projectors. Troubleshooting.

Upgrade from SMS to SCCM to take advantage of the advanced features that SCCM offered.

Installed/configured/troubleshoot of add-on card like Network Cards, Sound Cards etc.

Installation, Configuration of Backup & storage application like IBM Tivoli Storage Manager, VERITAS NetBackup and other backup and storage devices.

Installation, Configuration and Administration of Databases like Oracle 9i/10 g, MS Sql server 2008both in windows, Linux and Unix based O.S’s projects

Provided Citrix technical support for level 3 escalated incidents.

Troubleshooting of Mail server in the cloud for office Mail and configure and troubleshoot mail clients like Microsoft Outlook 2000/ XP/ 2007/2010, Outlook express, Mozilla Thunderbird, Office 365, evolution mail, kmail,Windows mail, Evolution mail, Incredible mail software as needed.

Installation, Configuration of Symantec, Trend micro and Kaspersky antivirus server with management console.

Setup, maintain and resolve network in Offices, Crimping of cables (Cross and straight), and Connecting LAN s with Wi-Fi router/signal boasters/switch both managed and unmanaged.

Installation, Configuration and Troubleshooting of Sonic wall 2400 UTM, FortiGate-1200D, Cyber roam hardware firewalls

NAT multiple Broad band ISP connection and sharing internet by in single LAN network using load balancing in UTM’s.

Configuration of VPN Gateway, Secure VPN, site to site, point to point, Port forwarding. DHCP configuration in Firewall/UTM’s as per Office requirements.

Installation and configuration of licensing server.

Scripting for automate tasks and processes.

Managed licensing server, RDP server, WSUS server, Active Directory, IIS, FTP, Fileserver, DNS, FSMO, Clustering, WDS, DHCP, NAT, ICS,

Installed and managed Exchange server 2010 for mail service.

Managed all the inboxes access level, size, type and length of attachment of the users.

Installed and managed SharePoint server web farms for diff office website. Administration of the hosting and policies for the web farms.

Managed the diff databases and their administration for different projects. Verify, run the scripts for databases. Backup of the databases.

Managed other cloud based systems(likeMS Azure and Office 365) and servers(HP ProLiant Blade Servers BL280C G6, BL460C and 620C Series,)for office requirements.

Managed and configured NetApp FAS3050, FAS3160, FAS270,Dell PowerVault NAS,Dell SAN Storage SC800, Dell NAS PowerVault NF100/ NX300, Sun StorEdge 5310, IBM System Storage N6040, Open filer iSCSI SAN/NAS storage systems.

Installed and maintained Symantec endpoint protection, Norton, Trend micro,

Environment:

Windows 2008/2012/ 7/88.1, Red hat 5.0/ Ubuntu/ Suse/ Fedora Linux, Sun Solaris, IBM AIX,VMware Esxi 4.0 Server, VMware View, VMware Lab Manager MS SQL server, IBM Tivoli Storage Manager Symantecand Acronis ghost SCCM 2010, VMware Esxi, Cyberoam VPN client, SonicWALL TZ400/NSA 4600, Cisco routers 2900, 2921, 3900.

CLIENT: Diyar united Company, Saraq, Kuwait Aug2010 – April 2013

ROLE: Systems technical support Engineer

Roles and Responsibilities:

Arrangement of systems and network with required O.S (Via CD, USB and Network).and software’s installed for the Labs as per client requirement.

Identify problems, diagnose causes and determine corrective actions in a timely fashion of PC Hardware and Software. Add add-on card and other peripherals.

Answer Client enquires / Provide assistance via remote control service/ in person in order to install software or resolve an issue concerning systems and network.

Managed servers on Virtual Machines / Host/Deploy new VM’s and virtual apps.

Managed the existing Citrix (PS 4.5) server farm and Migrated the existing 4.5 farm to XenApp 5.0 FP1

Implemented Citrix policies to centrally manage Citrix users and application settings and applied Load Balancing to increase application availability and efficiency. All the implementation was according to the company requirements and according to the Best practices.

Worked with utilities like XenApp Prep and SysPrep to help clone the XenApp servers for future deployment and expansion.

Managed VDI assignments and user sessions using VMware VSphere and Citrix XenCenter

Management of internet access policies for users via Firewall /proxy servers.

Deployment/Management of O.S and application with desktop policies using MS SCCM. Create and remove customer accounts via Active directory.

Install and Manage Labs for online test and certifications to be held at our Venue.

Built and maintained a standard image with application selection.

Collaborated with application owners and business relation managers to gather requirements for application deployments.

Successfully created refresh (hard-link migration) and replace Operating System Deployment (OSD) task sequences for XP to Windows 7 upgraded using Zero/Lite Touch Installations.

Worked with Server Team to incorporate remote Sales Office sites into Active Directory which integrated PCs into SCCM for upgrading, inventorying, and patching.

Deployed of Service Pack 1 for Windows 7 to all physical and VDI machines to stay in compliance with software patching.Managed deployment of Service Pack 1 for Windows 7 to all physical and VDI machines to stay in compliance with software patching.

Assist with network configurations to allow the broadcast of the SCCM PXE request to be forwarded beyond the local subnet

Managed employee hardware including decommissioning old machines, acquiring new machines, and migrating data

Prepared new employees and their computers by installing necessary operating system, software, and assigning access levels

Combining multiple ISP connections into one shared line with fail over and round robin in firewall UTMs.

Maintain a database of problems and change management activities for Server and desktop systems.

Write User Documentation to provide users and the client with clear, accurate and easy to follow instructions.

Arrangement of Labs with systems with required operating system and software applications for ADSE batches, corporate batches and application development Team as per requirement.

Managed databases in both windows and Linux.

Worked open Source applications like Moodle, MySQL, Eclipse, Vbox.

Installed software like IBM Rational Rose, QTP, Web sphere, MS visual studio.net 2010, eclipse for java, android, Net Beans, MySQL workbench, Share point server for Projects Development and trainings.

Maintain, implement and support SAN and NAS environment.

Maintenance of Exchange Mail server and MS Sql in the cloud.

Worked on Thin clients setup and management.

Managed licensing server, RDP server, WSUS server, Active Directory, IIS, FTP, Fileserver, DNS, FSMO, Clustering, WDS, DHCP, NAT, ICS,

Managed all the inboxes access level, size, type and length of attachment of the users.

Installed and managed SharePoint server web farms for diff office website. Administration of the hosting and policies for the web farms.

Managed the diff databases and their administration for different projects. Verify, run the scripts for databases. Backup of the databases.

Backup of the all the servers in the office using the VERITASNetBackup, SAN and NAS storage system.

Managed other cloud based systems and servers for office requirements.

Managed subversion for the software development projects. Managed diff subversions for diff projects with multiple users with assigning user access levels.

Hosted and taken ghost images using, Symantec ghost and Acronis ghost Via CD, USB, Network

Installed and managed Exchange server 2010 for mail service.

Worked and configured Email Client Outlook 2007/2010, Mozilla Thunderbird, evolution mail, kmail, Geary,Outlook express.

Installed and Managed Symantec endpoint protection, Norton and MacAfee, Trend micro and Kaspersky Anti- viruses

Environment:

Windows Vista/7/8/8.1/2008,Redhat 5.0/ Ubuntu/ Suse/ Fedora Linux, Sun Solaris, IBM AIX, HP UIX,Office 365, Moodle test server, Tortoise SVN, SVN, MS SQL server, IBM Tivoli StorageManager, VERITAS NetBackup.SCCM2007, Oracle 9i,MS Sql server 2005/2008, Azure, Citrix Xen Server/ Desktop 4.0/ Xen app 5.0, Virtual PC 2005/2007,MS ISA 2004, FortiGate-1200D, Cyber roam VPN client, Cisco routers 2900, 2921, 3900.

3 EDGE SOLUTIONS, Hyderabad, Telangana, India. April 2009 – July 2010

ROLE: Systems technical support Engineer

Roles and Responsibilities:

Identify problems, diagnose causes and determine corrective actions in a timely fashion of PC/Laptops/Printers/projector’s Hardware /Software. Add add-on card and other peripherals.

Answer Client enquires/Provide assistance via remote control service/in person in order to install software or resolve an issue concerning systems and network.

Manage and assign Activedirectory accounts to users with set of permission.

Managed employee hardware including decommissioning old machines, acquiring new machines, and migrating data

Decommissioned and reallocated servers based on resource needs, assisting it with capacity planning

Write User Documentation to provide users and the client with clear, accurate and easy to follow

Instructions.

Management of internet access policies, DHCP, NAT VPN (point to point) for users via Hardware Firewall.

Configuration and managed VPN Gateway, Secure VPN, site to site, point to point, Port forwarding. DHCP configuration in Firewall as per requirements

Deployment/Management of O.S and application with desktop and user policies using MSSCCM.

Implemented WSUS/SCCM integration and created a monthly phased patching process

Created GPO policies and assigned them using SCCM.

Successfully created refresh (hard-link migration) and replace Operating System Deployment (OSD) task sequences for XP to Windows 7 upgrade using Zero/Lite Touch Installations, WAIK, USMT 4.0, and MDT 2010 integration

Maintain a database of problems and change management activities for desktop systems.

Deployed Endpoint Protection policies to collections, create and modify Alerts and monitor Endpoint Protection status.

Prepared new employees and their computers by installing necessary operating system, software, and assigning access levels

Managed deployment of Service Pack 1 for Windows 7 to all physical and VDI machines to stay in compliance with software patching.

Deploy Operating System Images and Bootable PXE Environments

Deployment of applications using Citrix Packager and Windows Installation Manager.

Managed servers on Virtual Machines / Host new VM’s.

Virtual app deployment/management with Citrix Xen Apps.

Credited with successfully installing, configuring and maintaining corporate Citrix environment, as well as both physical and virtual servers

Led successful migration of 18 published applications and desktops from Presentation Server 4 to XenApp 5 with minimal downtime and no impact to daily operations.

Managed VDI assignments and user sessions using Xen center.

Managed deployment of Service Packs for Windows 7 to all physical and VDI machines to stay in compliance with software patching.

Maintained network with managed/unmanaged switches, routers, Wi-Fi routers and boosters and firewalls.

Managed user access levels and profiles in databases. Administration of diff databases.

Installed O.S in standalone systems with Symantec ghost software (Via CD, USB, and Network).

Environment:

Windows XP/Vista/7 /2003/ 2008, Redhat Linux 5.0. Outlook express &Mozilla Thunderbird, Symantec endpoint protection, Norton security, SCCM 2007, Oracle 10 g, Citrix Xen Server/ Desktop 4.0 / Xen app 5.0,SonicWALL NSA 240, Netgear SRX5308 VPN, Netgear Wi-Fi routers and boosters, Cisco Router 2921.

Vinsys IT ServicesPvt Ltd, Hyderabad, Telangana, India Oct 2007–Apr 2009

ROLE: Systems and Network Engineer

Roles and Responsibilities:

Arrange systems and network with required O.S(Windows 95/XP/Vista,Windows server NT 4.0/2000/2003 Redhat Linux 5.0) via CD/ USB/ Networkand software’s (Like IBM Rational Rose, QTP, Web sphere, MS Visual basic 6, .net, eclipse, Net Beans, MySQL workbench) installed for the Labs as user’s new employee’srequirement along with access levels.

Identify problems, diagnose the causes and determine corrective actions in a timely fashion. Add add-on card and other peripherals.

Managed employee hardware including decommissioning old machines, acquiring new machines, and migrating data.

Maintain a database of problems and change management activities for desktop systems.

Write User Documentation to provide users and the client with clear, accurate and easy to follow instructions.

Answer Client enquires / Provide assistance via remote control service/ in person in order to install software or resolve an issue concerning systems and network.

Managed Licensing server, RDP server, and WSUS server, Active Directory, IIS, FTP, Fileserver, DNS, FSMO, Clustering, WDS and DHCP. And also NAT/ICS.

Management of internet access policies for users via Firewall /proxy servers.

Management of Symantec endpoint protection, Norton and MacAfee.

Imaged with Symantec &Acronis ghost software also as required.

Managed network with Managed/Unmanaged Switches. Crimped of RJ 45/11 jacks and socket as required.

Create, remove and maintain user accounts via Active directory.

Implemented SCCM andmoved the deployment/Management of O.S/application software and policies using SCCM.

Grants permissions with SCCM to create, modify, and retire applications.

Created and implemented upgrade strategies for the current environment with specific attention to Microsoft SCCM, GPO, and WSUS throughout.

Implemented WSUS/SCCM integration and created a monthly phased patching process.

Manage the Asset Intelligence Synchronization Point, Asset Intelligence reporting classes, software inventory, hardware inventory, and metering rules using SCCM.

Managed servers on Virtual Machines / Host new VM’s and their Templates using VMware VSphere. Performed Installation, Configuration, Administration and Troubleshooting of ESXI, VSphere, Virtual Center, Virtual Client.

Took Snapshots, Cloning, Cold and Hot Migrations. Migrating of VM’s using V Motion.

Converting P2V and V2V using VMware Standalone Converter.

Installed/Managed databases like MS Sql2005/2008and Oracle 9i.

Install/Manage labs for TOEFL, Prometricand other online certifications to be held at our Venue.

Environment:

Windows 95/ XP/ Vista/ NT 4.0/2000/2003, Linux 5.0 and IBM AIX, SCCM 2007.VMware VSphere server( Esxi), VMware workstation and server, Citrix Xen Server/ Desktop 4.0 / Xen app 5.0, Vbox, Virtual PC 2005/2007, MS Hyper-V (2.0/3.0).MS ISA 2004.MS Sql 2005/2008and Oracle 9i

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