Customer Service / Collection Specialist

SUSIE GRIEGO

SAN ANTONIO, TX *****

Cell210-***-****

email: *************@*****.***

Work History:

Southwest Structured Wiring

San Antonio,Texas

HDMI surround sound /Tv installation, Audio and surveillance

04/2016 to present

Dollar General Distribution Center

San Antonio, TX

01/2016 to 3/2016

Moves incoming or outgoing merchandise throughout the distribution center by hand or truck, or forklift equipment.

Checks, verifies and audits merchandise to ensure that ordered merchandise has been received and that merchandise is as ordered and not damaged or defective; enters

data into remote data terminal.

Identifies, separates, labels, and palletized merchandise onto flats.

Replenishes pick areas as identified by replenishment reports and various requests for merchandise.

Fills merchandise orders from stores by selecting and moving merchandise from pick slot to conveyor.

Loads outgoing merchandise from conveyor and/or four-wheel truck into trailer.

Reports damages and/or vendor compliance issues to supervisor.

Partners with supervisor to resolve problems or discrepancies.

Meets safety, productivity and quality standards.

Performs other related duties and responsibilities as assigned.

Southwest Structured Wiring

San Antonio,Texas

HDMI surround sound /Tv installation, Audio and surveyance

07/2015 to 1/2016

Garcia Auto Sales

San Antonio, Texas

1/2014 to 7/2015

Collection Specialist

Duties: contact customers with delinquent credit accounts in order to determine the reason for delinquency and work with the customer to develop a solution that brings their account current.

Conns Corporate Office, San Antonio, Texas

Feb 04, 2013 to Oct.05,2013 Collection Specialist

Duties: contacts Conn's customers with delinquent credit accounts in order to determine the reason for delinquency and work with the customer to develop a solution that brings their account current. Collection Specialists educate the customer on potential solutions and use appropriate negotiation techniques necessary to solve the customers' delinquency status, must demonstrate persistence, passionate dedication to customer service and be knowledgeable on FDCPA regulations.

Katz Calico San Antonio, Texas

Jan 03, 2010 - Feb 01, 2013 Bartender

Duties: mixing drinks for customers, ordering for inventory with

daily deposits,credit card.

Ltd Financial Services San Antonio, Texas

Aug 16, 2008 - Oct 22, 2011 Account Receivables Rep

Duties: Post Charge-Off Collections: We effectively work older accounts in later stages of delinquency, including those accounts typically labeled bad debt, or debt that has been worked at least once initially through internal collection efforts.

Skip Tracing Services: We merge innovative technologies and sources with proven skip tracing techniques to maximize recoveries on behalf of our clients. By paying equal attention to the science (using technology and multiple data sources to generate leads).

GC Services San Antonio, Texas

Feb 16, 2006 - Feb 07, 2008 Collection Specialist

Duties: Post Charge-Off Collections: We effectively work older accounts in later stages of delinquency, including those accounts typically labeled bad debt, or debt that has been worked at least once initially through internal collection efforts.

Skip Tracing Services: We merge innovative technologies and sources with proven skip tracing techniques to maximize recoveries on behalf of our clients. By paying equal attention to the science (using technology and multiple data sources to generate leads

Washington Mutual San Antonio, Texas

Oct 11, 2001 - Sep 30, 2004 LS Reconveyance Rep 1

Duties: Outsourcing and reviews file to ensure complete information is available for release preparation

;applies logic and makes decisions on whether file can be outsourced and to which vendor

;applies logic and makes decisions on files to outsource to maintain inventory in compliance to meet department and company goals to minimize financial risk

;RESEARCH

;processed lien release

researched information needed

;contacted title companies and other third party requestors

;performed closing processes or releases

;notarized,stamped, sealed and requested signatures and checks for the county

Education : Floresville High School GED 1991

Skills : 9yr Collection Specialist, MSN, Excel,10 key, Data Entry,

Customer Service.

Awards: Top Collector, Cuttles Award

Contact this candidate