Customer Service Microsoft Office

THOMAS BARTH

*** **** ******.

Pittsburgh, PA *5229 Phone: 412-***-****

Duquesne University

Bachelor of Science-Business Administration majoring in Information Technology.

Dedicated and reliable professional with experience in Basic Accounting, Technology, and Customer Service-looking to utilize my education and experience in being an asset to an organization in these areas.

EMPLOYMENT HISTORY

2011-2012 Merchandising/Pricing Associate: SEARS, Ross Park Mall, PA

Responsible for providing excellent customer service with

the execution of marketing, computers, and visual

programs such as ad setup and takedown, promotional

setup, and replenishment of promotional merchandise.

Visually creating compelling merchandise displays, fixtures,

and store layout along with keeping general tidiness of the store.

2009-2010 Clerk: UNITED STATES POST OFFICE, Warrendale. PA

Bagging, scanning and dispatching mail throughout the

facility. Scanning mail to high speed belts for routing to

appropriate destinations. Call chute separation of mail.

Making placards on computers placed on mail containers

for dispatch. Reassigning lost or damaged mail.

2003-2017 Hair Stylist: TOMMY’S HAIR STYLING, Pittsburgh, PA

Booking appointments and styling hair. Customer

satisfaction is imperative along with time management

skills. Handling cash flow and bookkeeping duties.

2002 Clerk: UNITED STATES POST OFFICE, Warrendale, PA

Sorting mail according to zip codes. Delivering mail to cells

within the postal facility. Assisting operations in cells

through set up procedures and logistical distribution of mail.

Bag and label mail for dispatch of value.

2001-2002 Customer Relations: ONLINECHOICE.COM, Pittsburgh, PA

Answering phone calls and helping clients with their

questions. Responding to clients voicemail and email in a

timely and effective manner. Working with Microsoft Office

Professional/Internet providing other assistance requested

by the company.

Night Auditor: THE PRIORY HOTEL, Pittsburgh, PA

Booked reservations, gave tours, and checked guests in and out.

Daily balancing the ledger and the night deposit along with

general customer service tasks working in a hotel.

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