Customer Service Data Entry

Marisol Montez

**** ********

Corpus Christi, Texas 78415

E-mail: ac1eoi@r.postjobfree.com

Cell: 361-***-****

Work Experience / Work History

Date: June 2016 to January 2017

Turner Specialty Services

Job Title: Clerk to Regional Manager

Job Duties: Perform administrative and office support activities for regional manager supervisor. Fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills, Internet research abilities and strong communication skills. Support technicians through weekly collection of time cards for payroll process and submission. Weekly billing of hours worked per employee per vendor per job tickets submitted by each technician. Created and maintain weekly total log on spreadsheets per job and budget per contract. File and log technician’s certifications. Create policy and procedure handbooks. Create HAZMAT / TX REG / Operations & Procedures handbooks. Keep track of vehicle maintenance, insurance renewals, registration, and license plates. Provide training materials for monthly safety training. Support by ordering office supplies, receiving supplies.

Date: October 2009 to January

2016 Mancon Inc. - NAS CC

Job Title: Management Assistant Technician

Job Duties: Assist analysts in the gathering and reviewing of a variety of narrative and/or statistical data to prepare reports. Conduct analysis of data to support conclusions or recommendations for action; provide assistance in the compilation and preparation of briefing and study reports; utilize established computer programs to prepare electronic spreadsheets, graphs and similar automated formats for review/presentation purpose. Provide assistance in compiling, preparing drafts and finalizing recommendations; conduct search of files and withdraws material for use in preparation of typed documents or as requested by analysts. Coordinate and/or assist in the preparation of management presentations, such as preparing flow charts, graphs, and using various applications for information briefings. Establish, update, and maintain office files according to established functional files system; revise and dispose of files in accordance with governing regulatory procedures. Knowledgeable of fact- finding techniques and ability to gather and assemble a variety of data developed through studies conducted and/or to be presented/reported and ability to utilize various programs in support of these efforts. Communicate orally and in writing in order to establish and maintain effective relationships with all levels of management, develop and present effective oral and written reports, discuss findings of studies/projects assigned. Work on spreadsheets used to analyze data for inventory management and conduct research performing the monitoring of paperwork and records associated with receiving, storing, issuing, replenishing, or inventorying material to maintain an automated inventory record in database according to supply regulations and policies. Very proficient in Microsoft Excel, V look ups, Pivot tables, formulas all used to compile financial information needed to help maintain the program. I pull analytical information and perform tasks pertaining to data entry, word processing, spreadsheets to reach needed compiling of information in a timely and accurate manner. I research supply transactions to determine reasons for discrepancies for accountability. Date: January 2009 to October 2009

Oil Patch Petroleum

Job Title: Dispatcher / Customer Service

Job Duties: Customer Service, generated customer invoices, computed customer prices answered telephones, sales, data entry, arranged and delegated driver routes as dispatcher. Date: April 2008 to November 2008

B & R Telephone Services

Job Title: Bookkeeping

Job Duties: Data entry, bookkeeping, bank reconciliations, financial reporting, answering telephone, filing, electronically filing receipts, creating work orders and proposals, invoicing. Date: December 2007 to February 2008

Nueces County Courthouse

Treasury Department

Job Title: Accounting Assistant

Job Duties: Financial data entry, customer service, taking payments, daily bank deposits, end of the day reports to reconcile cash.

Date: June 2001 to November 2007

Asbury United Methodist Church

Job Title: Church Administrator/Treasurer/Bookkeeper/Membership Secretary Job Duties: Managed Church office. Weekly bank deposits. Payroll, accounts payable, accounts receivable, ordered office and maintenance supplies and curriculum. New employee registration while maintaining current employee records. Monthly bank reconciliations, financial reports, general ledgers, recording and posting contributions. Created cash flow models and created annual budgets. Prepared 941 quarterly payroll tax reports and made payroll tax deposits. Recorded and filed membership records. Answered telephones and booked facility rentals. Human resources maintaining files, related correspondence, and word processing. In-processing new employees; processed paperwork for health benefits, life insurance, and thrift savings; coordinated with employees to resolve pay problems. Used office automation software to produce a wide range of documents; used graphics software to provide charts and graphs. Greeted visitors and received telephone calls; forwarded customer to proper staff member or answered basic questions. Provided general office clerical support such as filing, copying and downloading documents, typing correspondence and other documents, receiving and distributing the mail, ordering and maintaining office supplies. Assisted and supported office staff in the day-to-day use of automated data processing equipment. Worked with the office staff in determining the most appropriate means to accomplish and supported identified office projects (data retrieval for reports, managers, briefings, meetings, etc.). Established and maintains databases, to include storing, maintaining, and displaying data for the purpose of providing personnel history. Maintained time and attendance records and general office files, made travel arrangements, ordered forms, publications, and performed various tasks in support of the organization's administrative workload. Date: July 1995 to October 2000

Davidac Inc.

Job Title: Secretary of Operations

Job Duties: Accounts payable, accounts receivable, payroll. Secretary of customer relations. Purchased and audited store inventory. Filing, faxing, recording and posting deposits. Monthly bank reconciliations, and financial reports. Answering telephones.

Date: October 1992 to April 1995

Les Feldsers Rental

Job Title: Movie Coordinator

Job Duties: Customer service, movie inventory, bank deposits, inventory audits, created employee schedules, and processed customer payments.

Education

W. B. Ray High School 1990-1993

Graduated with High School Honors Diploma

Del Mar College 1993-1995

Majored in Criminal Justice and studied basic courses. Special Training

Certificate – DOD Cyber Awareness Army 2014

Certificate – DOD Information Awareness Army 2012

Certificate – DOD Personally Identifiable Information Army 2011 Certificate – DOD Production Coordinator Overview Army 2011 Certificate – DOD AMCOM PII Training Army 2011

Certificate – DOD Antiterrorism Force Protection Level 1 Awareness Army 2010 Certificate – DOD Asbestos Awareness Training Army 2010 Certificate – DOD Fire Extinguisher Training Army 2010 Certificate – Anti-Phishing Army 2009

Additional Information

I am very knowledgeable in computer programs. Very proficient with Word, Excel, Works, Publisher, Powerpoint. Experienced in touch ten key. I have worked with several accounting softwares as well. Peachtree and Quickbooks are a couple of those.

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