Management Manager

*, ***** ***** ******, ****** ESTATE

GBAGADA, LAGOS STATE

Phone: +234-803-***-****, +234-802-***-****, +234-815-***-****

• E-mail: ***********@*****.***; ***********@*******.*** Soyoye, Solomon Oluwadamilare

DATE OF BIRTH, SEX, LOCAL GOVERNMENT, STATE OF ORIGIN & NATIONALITY JUNE 2nd 1981, MALE, IKENNE L.G.A, OGUN STATE, NIGERIAN SUMMARY OF QUALIFICATIONS

B.Sc. PHYSICS/ ELECTRONICS

SENIOR SECONDARY SCHOOL CERTIFICATE

PRIMARY SCHOOL LEAVING CERTIFICATE

EDUCATION

ADEKUNLE AJASIN UNIVERSITY, AKUNGBA AKOKO, ONDO STATE (2005) LOYOLA COLLEGE, IBADAN, OYO STATE (1997)

BODIJA INTERNATIONAL SCHOOL, IBADAN, OYO STATE (1991) PROFESSIONAL EXPERIENCE

Professional Affiliation:

Information Systems Audit and Control Association (ISACA), USA 2015 COBIT 5 Foundation

Microsoft Learning, United States of America 2012

Microsoft Certified Information Technology Professional, Server 2008 Microsoft Learning, United States of America 2012

Microsoft Certified Solutions Associate, Server 2008 Microsoft Learning, United States of America 2011

Microsoft Certified Technology Specialist, Windows 7 Information Technology Infrastructure Library 2011 ITIL v3 Foundation

Cisco Systems Inc., United States of America 2007

Cisco Certified Network Associate

Daystar Leadership Academy, Ikeja, Lagos State 2007 Basic and Advanced Certificate Course in Leadership Work Experience

Mar. 2014 till date Union Bank Nigeria Plc, 36, Marina, Lagos Position Held: DataCenter & IT Infrastructure Administrator Job Description

o VCE VBlock System Administration and Management

o Converged Infrastructure Deployment, Implementation, Administration and Management using Virtualization with VMware, Compute with Cisco UCS Blades, Networking with Cisco Switches, Storage with EMC VNX 5600 & Metro VPLEX o Enterprise Operating System Administration using flavors of Unix/Linux and Windows Server Operating Systems

o Server Virtualization, Administration and Management using VMware & Hyper-V o Configuration, Administration, Deployment, Support and Management of Physical Servers including Production, Test and Development Servers o Capacity management and real time monitoring of servers with ManageEngine Application Manager and vRealize Operations Manager (vROPS) o Enterprise Backup and Restore of Servers using Simpana CommVault and vSphere Data Protection (VDP)

o Configuration, Repair, Distribution, Maintenance and Management of all IT Assets and Computer Hardware components including Workstations, Laptops, Printers, Scanners bank-wide and Smarter Banking Centers

o Assisting in the supervision and oversight functions of all Branch and Head Office IT Support Officers (Professional and Outsourced)

o Provision of 2nd Level IT Support for users in Head Office and all Branches Jan. 2014 – Mar. 2014 Union Bank Nigeria Plc, 36, Marina, Lagos Position Held: Regional IT Support Officer

o Coordinating and Managing IT activities in the 20 branches in Apapa Region. o Responsible for the Management of Network and the Installation, Configuration, Repair, Distribution and Maintenance of the systems in the region. o Training users in the region on the use of application software and Information Technology devices.

o Liaising with branches in the region to prioritize issues and their resolutions. o Ensuring efficient allocation and distribution of IT resources in the region. o Ensuring the proactive management of IT related incidents and problems within the region.

o Coordinating the activities and deliverable of IT contract staff in the region o Ensuring efficient/ controlled management of third party solutions deployment in the region.

o Preparing and submitting required functional reports to Head, IT Service Desk and administrative reports to Head, Regional Operations, including system performance reports, events log etc., as and when needed. o Attending weekly Operational Review (WOR) Meetings Aug. 2011 – Jan 2014 Keystone Bank Limited, 1, Keystone Bank Crescent, VI Position Held: Regional IT Support Officer

Job Description

o Coordinating 21 branches of the Bank in the Mid-West region in resolving IT issues, reporting and IT project monitoring; encompassing infrastructure, enterprise and e-business applications

o Providing first line support for myriads of ATM issues (Hardware, account reconciliation and general maintenance)

o Configuring and resolving issues on PAYDIRECT, Western Union applications Moneygram and all other e-applications

o Diagnosing and rectifying hardware issues on all PCs and Laptops o Supporting Users on exchange mailing system and local intranet LAN Administration

o Configuring and maintaining routers and switches o Maintaining branches WAN in collaboration with service providers and Head Office personnel

o Supervising Contractors on Power, LAN, WAN installations o Setting up of IT requirements for new branches’ start-up o Supporting users on the usage of T24 banking application covering operational printing issues and interface with other applications Feb. 2011 –Aug. 2011 BankPHB Plc. 1, BankPHB Crescent, Victoria Island Position Held: Regional IT Support Officer

Job Description

o Coordinating 21 branches of the Bank in the Mid-West region in resolving IT issues, reporting and IT project monitoring; encompassing infrastructure, enterprise and e-business applications with same line of duty covered in Keystone Bank as listed above

Aug. 2010 – Feb. 2011 BankPHB Plc. 1, BankPHB Crescent, Victoria Island Position Held: IT Service Centre Officer

Job Description

o Overseeing Incident recording, Incident Classification, Incident Prioritization, Incident Escalation.

o Supervising team to raise timely Problem tickets to IT process owners to either get a workaround to re-occurring issues or permanent resolution. o Engaging branch support and other ServiceCentre agents on Head office support. o Preparing for review, regular report based on trend analysis to stakeholders, process managers and end-users on issues and Service Centre performance. o Supervising the Collation and management of Knowledge base. Identifying users training needs from contents of issues handled.

o Management of SLA in service delivery to users.

o Coordinating the timely and effective resolution of 1st level support issues in Core Banking Application, Channels/e-Payments and other applications, Messaging and Active Directory along with Desktop related issues. Oct. 2008 – Aug. 2010 BankPHB Plc. 78, Oba Akran Avenue, Ikeja Position Held: Relationship Officer

Job Description

o Opening and Managing of Personal and Corporate Funds o Providing Financial Solutions for the individuals and corporate bodies o Credit Risk Profiling, Assessment and Management o Customer Relationship management

Aug. 2008 – Oct. 2008 BankPHB Plc (Training School) Apr. 2008 – Aug. 2008 Reliance InfoSystems Limited, 9, Festival Road, Victoria Island

Position Held: Systems Engineer

Job Description

o Configuration and Management of Windows Server and Windows Exchange Server for corporate clients

o Setting up and Management of E-mail services and Internet o Setting Up, Configuration and Management of Routers, Switches and Modems. Networks (LAN and WAN) for corporate and individual customers AWARDS/ ACHIEVEMENTS

Successful Migration of Servers and Services from Tier 1 Datacenter to Tier 3 Datacenter (Scalable Modular Data Centre - Union Bank)

Successful Deployment, Implementation, Administration and Management of Converged Infrastructure VCE VBlock System 340 with VPLEX (Union Bank)

Successful Conversion and Management of over 120 Virtual Servers and creation of over 30 Virtual Servers using VMware (Union Bank)

Successful Conversion and Management of over 100 Physical Servers to Virtual Servers and creation of over 100 Virtual Servers thus leading to great cost and energy savings using Microsoft Hyper-V (Union Bank)

Successful Championing and implementation of Bank Verification Number (BVN) encompassing Training of Staff and resolution of BVN issues (Union Bank)

Successful implementation of Cheque Truncation System (Union Bank)

Successful PCI DSS 3.0 & 3.2 Implementation and Certification (Union Bank)

Successful ISO 20000 Documentation and Certification (Union Bank)

Successful implementation and piloting of Etisalat Inventory Management ERP [a nationwide project embarked upon in conjunction with Keystone Bank for store keeping and management of stocks for Etisalat (E.M.T.S.)]

Turned the tide of multiple user complaints on IT Infrastructure and services

(encompassing Networks, banking application, enterprise web applications, messaging) contributing to higher IT rating from covered branches (Keystone)

Re-alignment of BankPHB Service Desk with best practices (ITIL) and positioning it as the single point of contact for all IT related issues in the bank. This has contributed to increased visibility and rating of IT Division as per Service support

Federal Government Scholarship as best student in the Department of Physics/ Electronics, Adekunle Ajasin University, Ondo State TRAININGS ATTENDED

S/N Training / Courses Attended Organization

1 VCE VBlock System Administration and

Management

EMC, 2999, Douglas Boulevard,

Sacramento, California, USA

2 VMware vSphere: Install, Configure, Manage

[V6] Training

Global Knowledge FZ-LLC, Dubai

Knowledge Village, UAE

3 VMware NSX Training VMware/ Westcon, Sapetro Towers, VI Lagos, Nigeria

4 EMC VPLEX Management Training EMC, 2 Penn Plaza, New York, USA 5 EMC VNX Unified Management Training Dell EMC, 2421 Mission College Blvd, Santa Clara, California, USA

6 COBIT 5 Foundation Impetus Consulting/ Workplace Centre, Oba Akran, Ikeja, Lagos,

Nigeria

7 Server Virtualization with Windows Server

Hyper-V and System Center

United Global Resources Ltd, Allen

Avenue, Lagos, Nigeria

8 MCITP Bootcamp Ikons Systems Limited, Ikeja GRA, Lagos, Nigeria

9 Project Management Professional Global 4Sight Vantage (G4V), Ilupeju, Lagos, Nigeria

10 Personal Effectiveness, Time Management and

Organizational Skills, Basic Accounting, Basic

International Trade, Emotional Intelligence

Edcomm Group USA

SYSTEM PLATFORM PROFICIENCY

All VMware Virtualization Products for Virtual Machines including but not limited to vSphere, ESXi, VMware Service Manager, Infrastructure, Converter, Site Recovery Manager, vCenter Orchestrator, vCenter Operations Management Suite, VMware NSX, vRealize Operations Manager, vRealize Log Insight, vRealize Business

WindowsNT/2000/XP/Vista/7/8/Server 2003, 2008, 2012 Operating Systems

Unix/ Linux Operating Systems

Microsoft SQL Server

Microsoft Office suite/ Open Office Suite

Web based content management system particularly Joomla INTERESTS AND ACTIVITIES

Creative writing, traveling, driving, evaluating technologies/ discoveries, relating right REFERENCES

Available on request

Contact this candidate