Bartemder

DAVID J. GONZALEZ

*** ******** **** ********, ** 60103

****************@***.*** cell 630-***-****

CAREER EXPERIENCE

Sodexo at Lake Forest Academy, Lake Forest, IL June 2011-present

Bartender

Set up bar with linen, soda, mixers and alcohol.

Prepare any specialty cocktails

Recommend drink recipes for special events and prepare the specialty cocktail for client's approval.

Provide wine and beer descriptions to guests.

Maintain a sanitary serving environment

Follow appropriate measurement guidelines for drinks

Monitor guest consumption to avoid over serving

Level 257, Schaumburg, IL January 2015-June 2017

Bartender

Provided personal drink recipes which Level 257 used as their signature cocktails.

Studied different types of beer types and their ABV.

Recommended beer to guests from a selection of 27 craft beers.

Prepared alcoholic beverages for servers and banquet servers, while simultaneously providing a positive dining experience to bar guests.

Set up satellite bars for banquets with the proper mixers, spirits, beer and bar equipment.

Trainer

Trained servers on how to serve tables following the Level 257 model.

Provided reports to upper management regarding the progress of server candidates.

Banquet Captain

Oversaw all functions in multiple banquet and dining facilities.

Managed and directed all facets of numerous corporate and social events, including high profile restaurant buy outs, weddings, and business dinners, to intimate gatherings of 20 in a 42,000 square foot setting.

Supervised, lead, motivated, and trained banquet staff ensuring consistent high quality food and service standards.

Upheld Level 257 standards and reputation while enhancing guest satisfaction.

Met contacts and verified BEOs, special needs, and event itineraries.

Nordstrom Cafe, Schaumburg, IL February 2011-January 2015

Server

Verify order with guest to ensure order is correct and to guarantee that all modifications are communicated.

Utilize POS system to enter orders. Proficient in Aloha.

Use sales techniques to up-sell soup, desserts and alcoholic beverages to guests.

Follow steps of service to guarantee client is satisfied with overall experience.

Perform all side work so that server station is well stocked.

SMC Networks Irvine, California December 2007-February 2009

Regional Sales Manager

Actively engaged end users and value added resellers within an 11 state territory to increase SMC’s market share among network equipment manufacturers.

Promoted and placed SMC’s products as a company standard for multiple Fortune 500 companies and government agencies.

Generated $1.8 million in total yearly sales with a 49 per cent profit margin.

Engaged with owners and C Level executives from value added resellers in order to promote company’s Elite Partner Program.

Traveled over 50 percent of the time to engage resellers, end users, distribution partners and new customers.

Performed site surveys to determine proper product placement within client’s environment.

Cold called end users and value added resellers to increase SMC’s exposure.

Successfully positioned product to replace incumbent vendors such as Cisco Systems, Juniper Networks, 3Com and HP.

Developed a marketing plan with resellers to determine best use of marketing development funds.

Insight Enterprise Sales (Formerly Comark) Bloomingdale, Illinois June 1995-December 2007

Client Solutions Representative

Trusted advisor responsible for acquiring and maintaining new business opportunities by selling complete IT solutions to Enterprise accounts.

Proactively advised and introduced new products and services to solve clients’ business needs.

Effectively communicated and presented the Insight’s complete value proposition to all levels of an organization.

Over 1.2 billion in total sales during my tenure.

Managed a $75 million dollar rollout for Cisco equipment.

Attended sales calls with clients to discuss product rollouts sales opportunities and/or resolve client issues.

Interfaced with Insight’s vendors to identify opportunities within my client base.

Cooperated with Finance Services, Purchasing and warehouse personnel to guarantee product procurement and delivery to clients.

Met client timelines by multi-tasking and keeping informed on Insight offerings and product services.

Generated over $77 million in hardware and software sales in 2006.

Maintained a relationship with corporations such as State Farm Insurance, United Parcel Service, Prudential Insurance, Fellowes Inc, LeHigh Cement, and American Water.

2002 and 2006 Summit Club Winner.

USA Flex, a division of Comark Bloomingdale, Illinois September 1994-June 1995

Customer Service Representative

Provided exceptional client support as a dedicated bilingual customer services representative.

Initiated lost or damaged claims with carriers and provided proper documentation for exportation of computer products and peripherals:

Utilized my problem resolution skills to resolve customer complaints and concerns regarding product quality and timely delivery of equipment.

Answered over 100 phone calls per day.

Resolved international clients’ issues while utilizing my Spanish and French language skills.

EDUCATION

Northern Illinois University, DeKalb, Illinois

French Translation and Business

Spanish Translation and Business

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