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Customer Service Manager

Location:
Mobile, AL
Posted:
July 20, 2017

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Resume:

Pamela Samford

**** **** ****

Eightmile, Alabama, 36613

251-***-****

ac1ell@r.postjobfree.com

SKILLS

●Microsoft certified Excel, PowerPoint, and Word

●Customer service expert,

●Computer proficient,

●Results oriented,

●File and records maintenance,

●Training and development,

●Reports generation and analysis

AWARDS President's and Dean's List, Office of the year for 2013 until present, Customer Service Expert of the year 2013-2015

EXPERIENCE

Satellites Unlimited Inc., Saraland AL. Customer Service Representative

Sept.2006 - PRESENT

Customer service expert, help with route maintenance and handle 40 technicians, help with day to day operations, filing and records maintenance.

Snelling Staffing Company, Mobile Al. Customer Service Expert, Sales, Warehouse work

Feb. 2006 - Sept. 2006

First placement was Keystone Aftermarket Automobile was responsible for customer walk-ins and sales.

Second placement Brustser’s Satellites was customer service expert, however was moved up to handle 15 techs and 1 Field service Manager.

Landers Bar and Grill, Franklinton La, Manager/Bartender

July 3 1995-2000

Managed bar, handled all money matters and bartended

Schott Dental practice, 1993-1995--- Front Office Manager/ Back Office Technician

Managed patient’s insurance payments, cash payments, made schedules of all staff except Doctor Schott, helped in back as a chairside assistant, ordered all supplies and kept the day to day business running smoothly.

Tcby Newport Rhode Island 1989 -1991

Managed 2 stores 25 people to manage schedules, ordering, and cash drawer

EDUCATION

Bryman College, New Orleans Louisiana – Dental Assisting/Front office Gpa 3.89 Graduated October 1993

Virginia College, Mobile Alabama Associate of Science Gpa 3.79

July 2014- March 2017 Graduated with Honors



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