Sales Management
Resume:
PRASHANT PALMER
Pearland, TX *7584
E ********.******@*****.***
PROFESSIONAL SUMMARY
Dynamic thought leader with diverse experience in Project, Product and Operations management with over nine years of airline pricing and revenue management. Extensive experience managing inventory for over 140 markets in Mexico and the Caribbean that have produced hundreds of millions dollars in annual revenue for Latin America for both the world’s largest carrier (under the United-Continental merger). In addition, leading multifaceted teams in the areas of hotel operations, accounting, sales and marketing for a total of more than 10 years in the travel industry. Proven ability to successfully analyze critical business requirements, identify deficiencies, potential opportunities, and develop innovative cost effective solutions for enhancing competitiveness of customer service offerings.
EXPERIENCE
PROS Houston, TX Oct 2011 – Present
Sr. Business Consultant-Travel Professional Services
Manage the C level relationships across Strategic Client base in Airline sector around the globe (Europe, Asia and the Middle East). Act as a trusted advisor and liaison to PROS clients
Implement and lead re-structure of airlines and airline cargo. Manage teams for successful implementation of projects across the globe. Set company record for the fastest implementation of a project for a client based in the Middle East.
Deliver measurable results for clients and add value by consulting on top-line revenue enhancement strategies and processes
Devise Marketing Plans and Sales Strategies for new and existing clients. Implement best practical-tactical-theoretical expert on PROS airline pricing and optimization systems using different approaches such as segment, leg and origin and destination control based to be able to provide guides to the airline client staff to maximize profit.
Organize and Plan yearly budget for sales, marketing and manage financial reporting. Manage and conduct business process re-Engineering, Change Management and other management consulting engagement.
Expert in business strategic consulting including developing business plan & sales strategy development, change management and complex system deployments.
Continental/United Airlines Houston, TX Nov 2007 –Oct 2011
Sr. Lead Strategic Revenue Management/Pricing Analyst Mar 2009 –Oct 2011
Advised C level Suite / Sr.VP of Pricing / Revenue Management and Director of Pricing/Revenue Management and Finance on daily International Pricing and provide on-going support to Pricing and Revenue Management Department.
Trained and managed six analysts. Forecasted and analyzed historical and current market trends to optimize profitability and reduce cost.
Advised analyst on how to manage flight inventory for markets in Mexico and the Caribbean that generated Continental Airlines close to $300 million in annual revenue.
Utilized PROS revenue management system and market place knowledge to determine the most effective way to price and allocate seat inventory in context of competing with other carriers.
Utilized statistical models (i.e. linear regression, logarithmic and BRIO queries) and market place knowledge to determine the most effective way to price and allocate seat inventory.
Increase revenue by 4% per available seat mile (RASM) by maximizing yield and load factor.
Lead Pricing Analyst Sept 2008 – Mar 2009
Performed due diligence and analysis in connection with strategy and M&A initiatives involving the financial institutions.
Co-chair of departmental analyst group for special-topics research, analyst training, development, and creation of new data analysis tools.
Identified distressed inventory markets for weekly Continental.com specials and analyzed historical and current market trends to determine overbooking levels that maximized revenue.
Sr. Pricing Analyst Mar 2008 – Sept 2008
Identified inefficiencies within Markets to increase company revenue (i.e. increase Canada revenue to 4.5% from a 12% deficit).
Forecasted monthly/annual budget variance summaries, monthly accrual analysis, and posted journal entries. Reconciled quarterly balance sheet.
Presented finding to upper manage to give prudent recommendation to gain maximum market share. Consistently achieved or exceeded revenue and market management expectations.
Pricing Analyst Nov 2007 – Mar 2008
Communicated with Upper Management regarding peak/holiday operational issues and periodically visit the stations to give presentation and recommendation to various departments (i.e. Field Services, Scheduling, Sales and Domestic & International Pricing).
Monitored, analyzed and reported on competitor price changes and marketplace conditions. Continually evaluated Europe and Canada markets to maintain a highly competitive position within the industry.
Developed processes that improved efficiency and accuracy for various markets
Angleton Lodging Group Houston, TX Nov 2004 – Nov 2007
Sr. Project Manager Nov 2004 –Nov 2007
Supported accounting team’s efforts, including completing quarterly budgets and forecasts.
Participated in pricing strategy sessions, human resource meetings, and make prudent recommendations inline with long-term growth objectives.
Prepared reports containing various financial ratios and overall investment recommendations for potential projects.
Compiled reports analyzing budgets vs. actual, while providing examples of cost savings. Prepared monthly forecasts.
Preserved strong public relations and corporate compliance policies.
Enterprise Rent A Car Los Angeles, CA Jul 2002 – Nov 2004
Assistant Controller Oct 2003 - Nov 2004
Prepared supporting schedules for more than 700 locations and performed cost-variance analysis on vendor accounts.
Reconciled balance sheets; tracked and managed the fixed asset ledger and monitored regional cash flow.
Evaluated and summarized budget, forecast and profit/loss statements for monthly presentation to senior management.
Identified inefficiencies within vendor relationships – reduced company costs by 30%.
Regional Accountant Jan 2003 - Oct 2003
Liaison between 10 rental branches and upper management.
Assisted with analysis of financial statements including expense analysis, write-offs and restatements.
Created and posted journal entries and reconciled bank accounts.
Audited rental branches for verification of compliance with legal and corporate policies and procedures.
Trained prospective branch managers – single-handedly formulated an effective learning process comprised of accounting responsibilities.
Manager Jul 2002 - Jan 2003
Formulated and trained sales strategies for new hires.
Negotiated 12 sales agreements with automotive dealers, trained new hires on company policies and procedures, generated new business and managed existing relationships.
Sales responsibilities included driving customers toward (i) comfortable cars, (ii) damage waivers and (iii) personal accident and supplemental liability insurance.
EDUCATION
California State University Long Beach, CA December 2001
Bachelor of Science, Business Administration
Emphasis in Finance and International Business
Delta Connections Houston, TX Apr 2005-Sep 2006
Commercial Pilot License: Multi-Engine with Instrument rating
SKILLS
MS Office• PeopleSoft 8.4• Monarch 4.05• Westlaw• Merlin• Simple Remote• Impact• Airprice• ATPCO• Shares• Sabre• PROS• Oracle.
TECHNICAL AND LANGUAGE SKILLS
Project Management • Revenue Management and Pricing Methodologies in Airlines, Distribution, Hotels, Apartments and Cruises Business Intelligence • Revenue Structures • Change Management • Implement and create excellence in Software Development • Data Mining Data Modeling• Data Analysis • Restructuring • Start Ups/Turnarounds • Strategic Planning • Team Leadership/Motivation • Process Improvement • Cost/Benefit Analysis • Client Relations • Presentations
Languages: Fluent in English and working proficiency in Hindi and Gujarati
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