Rodney A Smith
**** ********** ****** **., ****** Cove NC 27052 Mobil: 336-***-**** email: *********@*****.***
PROFILE
Highly skilled, experienced professional, with excellent customer service skills, responsible for accounts sales, scheduling and coordinating pickup and delivery of customer inbound and outbound freight. Primary duties included maximizing profitability, schedule management and customer satisfaction.
EXPERIENCE
Logistics Office Management Payroll Human Resources Accounts Receivable
General Accounting Job Cost Accounting Budgeting Accounts Payable
SKILLS
Detailed oriented Strong analytical skills Strong work ethic Microsoft Excel
Customer Service Problem solving Communication Forecasting
Professional Experience
BNSF Logistics, High Point, NC February 2015 to present
Customer Service Representative
Schedules customer delivery and pick up to assure customer’s schedule
Acquire new customer
Maintain existing customer base
David R. Heath D.D.S., Walkertown, NC July 2004 to Dec 2014
Office Manager- Grew gross revenue on average of 60k /month
Managed P&L
Asset Management
Payroll & Human Recourses
Strategic Planning
Employment Investment & Benefits
Communication
Forecasting
Operations Management
Park Chevrolet, Kernersville, NC Oct 2002 to July 2004
Sales Associate
Achieved or exceeded sales volume every month of employment
Qualified for GM yearly sales bonus
Qualified Customer Base
Customer Service Follow up
Kitchen Worx, Greensboro, NC May 1997 to April 2002
Accountant
Accounts Receivable
Accounts Payable
Project Job Costing
Human resources
Financial Reports
A-Com Inc., Chantilly, VA March 1992 to April 1997
Accounting Manager
Managed Accounting Staff &Purchasing Departments
Accounts Receivable
Job Costing & Project Management Meetings
Payroll & 401k Plan administration
Financial Reporting
EDUCATION
Liberty University Sept 1987 to Dec 1991
Accounting and Business Finance
References available upon request