Technical Support Management

CURRICULUM-VITAE

Bambhaniya Harshad B

To. Vavera, Ta. Rajula

Dist. Amreli, Gujarat

Pin code.365560

Email: ac1ebv@r.postjobfree.com

Contact: +91-962*******

CARRIER OBJECTIVE

To emphasize myself as a good contributor with my work and thoughts for exploring myself mentally, economically and giving best to organization for achieving their goals.

EDUCATIONAL PROFILE

BECHELOR OF ENGINEERING (ELECTRONICS & COMMUNICATION)

Year

Degree

University/board

PERCENTAGE

2013

B.C.A

Bhavnagar University

50.06%

2010

H.S.C

GHSEB

70.14%

2008

S.S.C

GSEB

53.69%

PROFESIONAL EXPERIENCE

A dynamic professionalwith Three years experience in System Administration, Technical Support / Troubleshooting and Hardware Networking.

Presently working with NSEIT LTD supporting of (eCentric solution Pvt ltd, Haydrabad) IT Supervisor work (From 18 Feb 2017 to till date).

Professional work with UltraTech Cement Limited, Gujarat Cement Works – Kovaya as supporting of HSPL (Harsh System Private Limited, Ahmadabad) asHardware & Networking workof(From 01 Jan 2016 to 11 Feb 2017).

As Engineer worked in UltraTech Cement Limited, Gujarat Cement Works – Kovaya asinternet & Networking related workof Tirupati EnterprisesPvt Ltd. (From 15 Nov 2013 to 31 Dec 2015).

JOB PROFILE

Desktop & Server Management

SCCM Implemented.

Installed, Operating & Maintaining Antivirus Server

Installed,operating & Maintaining DHCP server

Handling around 450 Desktops.

Handling around 200 printer(local and network printer)

Maintaining & installing OS, software etc as & when required & provides services such as relocation of PC's or adding or removing accessories, attachment or other devices/peripherals.

Addressing queries regarding the Information System / Software & extending onsite support to including maintenance of hardware support

Troubleshooting problems pertaining to System Performance, Network Administration, and Application Conflicts & System Bugs.

Arranging/downloading from internet & loading drivers of peripherals as & when needed arises.

Installing, reloading, reconfiguring of any desktop/ office automation software, browsers, application etc. as & when required.

Installation and giving support for SAP 7.10, SAP 7.30, SAP 7.40 and Symantec Antivirus.

Configuration/ Reconfiguration of client machines to ensure optimum network connectivity & application/ service availability to all users.

Maintain and keep updated inventory/assets list of complete IT hardware infrastructure.

Network Management

Handling around 450 desktops and 125 printers network connectivity.

Well Versed with Network Protocols: TCP/IP and Subnetting.

Monitoring the Network Connectivity so that User can do their work without interruptions.

Maintain all time updated document for LAN/WAN network diagrams with relevant details.

Provide services for link/devices augmentation deletion, relocation, connection, disconnection, etc as & when required

Maintain all time updated IP address list & optimum management of IP addresses through DHCP/static entry,

Data traffic monitoring & management for optimum data speed for each application/ service & performance of network & record keeping.

Overall performance monitoring regularly & tuning of the network as & whenrequired

Maintain an updated inventory/asset list of complete IT network infrastructure

TECHNICAL SKILL

Operating system: Window 7/8/8.1/10 and Window Server 2008 & 2012(Basic).

Application Package: MS Office,SAP

AREA OF INTEREST

Data Communication and Networking

Wireless Communication

PERSONAL DETAIL

Name : Bambhaniya Harshad

Date of Birth : 02nd, Apr 1991

Gender : Male

Nationality : Indian

Language know :English, Hindi, Gujarati

DECLARATION

I hereby declare that all the Information furnished above is true to the best of my knowledge.

Bambhaniya Harshad

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