Kalisha R. Cox

ac1e92@r.postjobfree.com

Brooklyn, NY 11210

347-***-****

Relevant Skills/Qualifications:

Computer skills: Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe programs; internet navigation/research skills; typing speed 70WPM

Professional/Relevant Experience:

Baby Fair Imports April 2017 – June 2017

Data Entry Receptionist

Answered multi-line phone system, routing calls, message taking

Received orders from customers via fax and email and entered them in ADS system

Constant correspondence with vendors and tech support via Outlook and Skype

Created charts using Excel, detailing inventory quantities and incoming shipments

Collection and distribution of mail, picking up and delivery of checks

Pret A Manger September 2015 – February 2017

Head Barista

Handled the floor as was needed, assigning tasks to cashiers and answering customer inquiries

Managed daily ordering and intake of stock supplies

Maintained regular logs pertaining to equipment function, drink quality, product waste

Handled end of day cashing out procedure, counting and documenting daily income and processing it

Prepared espresso coffee drinks, kept counters and equipment clean, and rang up sales

Tupelo-Honey Raycom December 2015 – May 2016

Production Assistant

Organized and maintained office filing system; sent out letters and deposited checks; received and passed along messages for office higher-ups; some payroll and data entry

Demonstrated ability to create and maintain professional relationships with clients and colleagues

Beads of Paradise February 2011 – September 2015

Retail Coordinator

Recorded and organized sales records in QuickBooks and Excel. Compiled spread sheets with sales projections and trends.

Customer service including but not limited to email inquiries, answering phones and customer interactions

Organized and managed supplies

Repaired and replaced customer jewelry while creating new jewelry stock to sell on the sales floor

Bathgate Daycare Center July 2008 – August 2010

Teaching Assistant

Assisted office staff with registration and phone calls from concerned parents. Maintained and organized administrative records. Maintained daily reports using Microsoft Word regarding student well-being and attendance.

Assisted daycare teachers with lessons and activities for children.

Wright Communications January 2008 – January 2009

Administrative Secretary

Answered and directed calls from clients to the appropriate departments, scheduled appoints and managed calendar, greeted and received clients, maintained and organized office filing systems, managed mail and supplies; data entry.

Education/Credentials:

John Jay College of Criminal Justice August 2008 – May 2010

Associates Equivalency (CUNY Proficiency Exam)

Major: Sociology

Anticipated Graduation Date: May 2020

Technical Institute of America March 2015 – April 2015

Microsoft Office Certification 2010 (Word, Excel, PowerPoint and Outlook).

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