It Specialist, ERP Specialist

Dear Sir/Madam,

I started out my career as a Mechanical Engineer and became a lead troubleshooter. When I changed careers to my current area as an IT Specialist, I continue to enjoy the process of troubleshooting. I am also a hands-on, detail-oriented, fast self-learner, and a greatly self-motivated person. I like facing new challenges and I am looking for a new opportunity for my career.

After I successfully implemented an ERP system called Exact Macola for Asia Chemical Corp, I started looking for a new challenge.

I then joined Safety Shoe Distributors LLP (SSD) at the beginning of 2015. SSD had implemented a new ERP system called CounterPoint SQL and they faced various serious issues since ‘Go Live’ in September 2014. After months of hard work we have gotten the system up and running smoothly and improve the overall data quality. I am now looking for a new challenge to tackle.

Citizenship:

U.S.Citizen

Education:

Studied Advanced courses at McNeese State University, Majoring in Mechanical Engineering, GPA 2.8:

1.Fluid Mechanics ENGR 311 Grade B

2.Computer Aided Des ENGR 321 Grade A

3.Adv Thermodynamics MEEN 309 Grade D

4.Dynamics of Mach MEEN 321 Grade B

5.Comp Prcg for Engr ENGR 205 Grade B

(I was also accepted as a graduate student at Ohio University, Majoring in Mechanical Engineering which I was unable to attend due to financial reasons.)

College Education: Diploma issued by Department of Education of Guangdong Province, Studied at Worker’s University of Guangzhou City Second Light Industry Bureau, Majoring in Mechanical Engineering. GPA 3.41

High school: Diploma issued by Guangdong Experimental High School (Guangdong, China)

Skills

Microsoft Windows XP Professional, Microsoft Windows 7 Professional

Microsoft Enterprise Server 2008 R2 and Microsoft Enterprise Server 2003

Microsoft SQL server 2008 and Microsoft SQL server 2000

SQL Server Analysis Service (SSAS)

SQL Server Integration Services (SSIS)

SQL Server Reporting Services (SSRS)

Crystal Report XI

Microsoft Office Professional 2010

Oracle i8

SQL*Plus

T-SQL

AutoCAD12

Languages

Chinese (Mandarin and Cantonese)

Minliang (John) Zhong

*******@*****.***

Permanent Address: Phone Numbers:

21419 Rose Hollow Ln. Home: 281-***-****

Katy, TX 77450 Cell: 832-***-****

Experience

Safety Shoe Distributors LLP Houston, Texas

ERP solution and business analyst Jan 2015 – April, 2017

As ERP solution and business analyst I am responsible for identifying the various issues, finding the source of these issues, and then initiate and supervise the clean-up process.

Analyze data in SQL server; find and corrected all transaction errors.

Established best practices to fix the issues caused by errors in daily transaction processes and application configurations.

Monitor ongoing issues and identify new ones that are caused by system bugs by creating and deploying analysis reports that help raise red flags.

Setup and run inventory control module, included inventory costing, real-time alerts, bin management, demand planning and real-time visibility.

Deployed barcode scanner system in physical count, developed an application (use Microsoft Access) for collecting barcode information of discontinue items.

Created and modified various financing, sales and inventory reports to meet the business requirements of management and other different level system users.

Restored and recovered valuable data from an old crashed MIS system so we could transfer the data onto a newer server and the old program can be able to continue running.

Trained my co-worker on how to analyze data-flow in the SQL server database, what data tables are impacted during data transactions, and how to create data views that are used for data analysis and Crystal reports.

Trained my co-worker how to analyze and resolve network issues when the network connection crashes.

Asia Chemical Corp. Houston, Texas

IT Specialist Dec 1999 – Dec 2014

Implement ERP solution Exact Macola. Lead project team to evaluate ERP applications from different provider. Monitored the progress of the enhancement development, and testing. Prepared data conversion from the old MIS systems and QuickBooks to the new one.

Monitored the old system and new system on parallel run.

Customized inventory control module linked to Exact Macola system, included inventory costing, real-time alerts, bin management, demand planning and real-time visibility.

Developed standard operation procedures for training users on the new ERP software and provided all levels of support to users.

Implemented Macola and its web Application Synergy, Event Manager on Microsoft Windows Enterprise Server 2008 R2 servers.

Created complex SQL queries (views) to trigger the automated actions in Event Manager Application and caught errors on data records that might greatly impact the quality of data for dependent processes.

Created Crystal reports and deploy into Macola application.

Strong database skill, Create and deploy reports, pivot tables use SQL Server Analysis Service (SSAS), SQL Server Integration Services (SSIS), and SQL Server Reporting Services (SSRS).

Install and configure Microsoft Windows Enterprise Server 2003, Microsoft Windows Enterprise Server 2008 R2.

Install and configure Microsoft SQL Server 2000, and Microsoft SQL Server 2008.

Set up and run SQL Database Maintenance Plan.

Recover databases from server hardware and software failures.

Setup and run networks.

Implement Cisco ASA firewall, Cisco VPN, Routers, Access points and switches.

Deploy security on SQL server, system level, and application level.

Configure RAID1 and RAID 5 on servers.

Support users on workstation configurations and helped troubleshoot hardware and software issues.

Create applications for modifying or correcting data records for client users use Microsoft Access 2007 professional.

Create a Windows version MIS application that mirrored our old MIS system (dBase III), use Microsoft Access 2000.

Update accounting system from Quick Books 98 up to Quick Books Enterprise 13.

Created first generation website use MS FrontPage.

Prism Product Inc Houston, Texas

Production Manager March 1998 - Nov 1999

Employ Just-In-Time inventory strategy in production planning, according to sales orders, safe stock, and material usage forecast.

Multiple location inventory control management, included inventory costing, real-time alerts, bin management, demand planning and real-time visibility.

Maintenance Manager July1992 – March 1998

Schedule molding tools and machines repair and periodic maintenance plan.

Prepare new product blueprints and technical specifications for the tool maker.

Evaluate and approve new product samples and provided correction advice to the tool maker before the molding tools were put into production.

Run new mold test runs, set up standard settings like injection molding stages, pressure, time, and temperature. Made necessary modifications on molding tools.

Designed new plant floor plan to fit molding machines, cooling system, warehouse, and machine shop when plant relocated in 1996.

Coordinated equipments and machine tools separation, move, resembled, and installation for plant move. Tested equipments before they were put into production

Troubleshot machinery, hydraulic systems, and molding systems.

Guangzhou Mold Company of Second Light Industry Bureau Guangzhou, China

The company was a major mold manufacturing company in southern China that made large scale plastic injection molds and metal press dies for refrigerators, washing machines, and other products.

Engineering Department Manager Aug 1982 – Dec 1990

Helped the company won national technology reengineering projects competition and obtained 4 million USD investments from the central government and local government in 1987. Participate in choosing and purchasing CNC machine tools, site seeking, and creating new plant floor plan design. Directed installation and test runs on new machine tools and equipments. Trained operators to safely operate new equipments.

Applied new technologies to large scale plastic injection mold manufacturing.

Troubleshot complex molding test runs before or after hand over to customers.

Skills

Microsoft Windows XP Professional, Microsoft Windows 7 Professional

Microsoft Enterprise Server 2008 R2 and Microsoft Enterprise Server 2003

Microsoft SQL server 2008 and Microsoft SQL server 2000

SQL Server Analysis Service (SSAS)

SQL Server Integration Services (SSIS)

SQL Server Reporting Services (SSRS)

Crystal Report XI

Microsoft Office Professional 2007

Oracle i8

SQL*Plus

T-SQL

AutoCAD12

Languages

Chinese (Mandarin and Cantonese)

Education

McNeese State University Lake Charles, LA

Full time student summer and fall 1991

Studied some advanced courses in Mechanical Engineering.

Worker’s University of Guangzhou City Second Light Industry Bureau Guangzhou, China

Full time student 1978 - 1982

4 year college equivalent education, majoring in Mechanical Engineering.

Guangdong Experimental High School Guangzhou, China

Full time student 1967 - 1972

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