Administrative Assistant Data Entry

TONYA OSTERMAN

Port Richey, FL ***** - ***********@*****.*** - 727-***-****

Experienced Administration Assistant with expertise in problem solving, managing daily office functions, data entry, and schedule management in fast paced, multi-cultural corporate office settings.

SKILLS

MicroSoft Office (Word, Excel, PowerPoint, SharePoint) – 15+ years

Partnering with cross-functional disciplines – 25+ years

Research and Analysis – 25+ years

IT troubleshooting – 25+ years

Database Maintenance – 25+ years

Calendar Maintenance – 10+ years

Effective communication

Decision-making ability

Conflict Resolution

Managing multiple projects

WORK EXPERIENCE

Retired Military - March 2017 to Present

Administration Assistant U.S. Central Command - Tampa, FL - January 2014 to November 2016

Researched, created, reviewed, edited, and tracked correspondence between executive officer, staff, and outside agencies.

Managed the executive officer's calendar.

Created, maintained, and archived personnel files.

Ensured timely submission of evaluations, awards, and certificates.

Organized over 125 business trips for division members and ensured timely reimbursements

Scheduled over 100 video conferences for the division members.

Conducted event planning for 12 on site conferences and other division events.

Organization Defense Travel Administrator U.S. Army - Tacoma, WA - March 2011 to January 2014

Took initiative to oversee the travel accounts of over 1400 personnel amid a federal government budget crisis.

Coordinated with Budgeting to reimburse over 100 personnel approximately $175,000 for travel expenses.

Created and enforced the Standard Operating Procedures for business travel within the organization.

In a division of 29 units, brought our unit up from #29 to #1 in coordinating, scheduling, reimbursing, and enforcing the standards of the division travel accounts.

Corrected over 425 delinquent accounts, bringing the working outstanding accounts from over $4 million to below $300,000.

Prepared bank deposits for processed checks and daily intake of cash.

Created, maintained, transferred, and archived personnel accounts.

Prepared and presented required monthly briefings, regarding budget and travel status' for current and future operations, to unit and division leadership.

Counterintelligence and Human Intelligence Supervisor U.S. Army – Tokyo, Japan/Wurzburg, Germany/Balad, Iraq/Ar Ramadi, Iraq/Uijongbu, South Korea - July 2000 to January 2011

Conducted security clearance background investigations, counterespionage and counterterrorism investigations, and security/personnel protection briefings.

Conducted liaison with U.S. and international intelligence and law enforcement agencies.

Wrote, reviewed, edited, and disseminated reports.

Ensured the $2 million of computers, vehicles, and communications equipment were updated, maintained, and life-cycled as required for continuous operations while at home or abroad.

Supervised 20 to 134 personnel.

Ensured personnel received proper training, higher education, awards, guidance, and promotions.

Prepared and presented required weekly briefings, regarding investigations, intelligence analysis on current and future operations, and personnel status to unit and division leadership.

EDUCATION

Criminal Justice and Intelligence – In-Progress (135 credit hours) at Austin Peay State University - Clarksville, TN

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