Sales Manager

EDUCATION

BS, Business Administration, Florida A&M University, 2014

AA, Tallahassee Community College, 2011

PROFESSIONAL EXPERIENCE

Sales Manager

Macy’s Corporation, Herald Square, New York, NY

September 2016- Current

Manage 3.2 million dollar budget seasonally by mentoring and coaching associates to achieve sales and customer focused initiatives.

Analyze revenue contribution bi-weekly to adjust selling strategies across department

Sales Manager

Macy’s Corporation, Pompano Beach, FL

March 2016-September 2016

Promoted to Sales Manager position to recruit, train, mentor and supervise 20+ associate representatives

Drove incremental sales in the departments of Big Ticket, Intimate Apparel, Ready to Wear, and Children’s Apparel

Sales Supervisor

Macy’s Corporation, Pembroke Pines, FL

April 2015-March 2016

Led associates to achieve consistent performance over monthly, quarterly, and yearly financial objectives

Worked with associates on performance issues to improve performance over measured timelines.

Influenced associates to adopt organizational best practices to better improve selling and performance driven goals

Sales Associate

Dillard’s, Tallahassee, FL

June 2012- August 2014

Increased department sales by 5% over one quarter as a direct result of leading visual enhancement initiative

Influenced company culture through customer focus to enhance the buying experience and build lasting relationships

Sales Associate

Nordstrom, Baltimore, MD

August 2011- June 2012

Established and maintained strong company-client relationships

Exceeded daily and monthly sales goals by 5% over 10 consecutive months

Senior Eligibility Team Lead

Xerox, Inc. Tallahassee, FL

February 2007- August 2011

Screened and evaluated member data for existing insurance coverage, federal and state

Ensured all insurance, demographic and eligibility information is obtained and entered into the system accurately

Supervised and trained employees while processing eligibility for Florida Medicaid Insurance

SKILLS

Proficient in Microsoft Access, Word, Excel, and PowerPoint

Excellent communication skills with a focus on team building & training

Fluent in Haitian Creole

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