Used Car Sales Manager/General Sales Manager/General Manager

Chris Orwig

Yankton, SD ***** 712-***-**** Text Pleasec ********@*****.*** ******@*******.***

Skills

Thirty five years of successful automotive experience, 25 years of management, 5 years mechanical, 30 years sales. Hands on working knowledge of automobiles and their issues. Exceptional primary & secondary F&I skills, that include leasing & training current managers as well as future managers. Purchasing & selling pre-owned automobiles at Auctions (live or internet) or to wholesalers & the reconditioning decision ability necessary to achieve top return on dealership investment. Internet & retail sales, with the experience to attain consumer confidence, while maintaining dealership integrity. Working with dealership employees for team building development. Creating, creative marketing ideas as well as writing & recording radio/newspaper ads. Understanding the following franchises: Ford, Chrysler, General Motors, Audi, VW, Volvo and what needs to be accomplished. Experience

December 2016-May 2017: 6 Month Contract as VW/Audi Closer for Diesel Settlement. January 2016 - October 2016

Thys Chevrolet, Blairstown Iowa, General Manager

Manager of a smaller sized dealership. For personal reasons, I wanted to work for a smaller Dealership, that wanted to compete with the outside demographic dealerships. I directed the Dealerships multiple locations to work together by organizing weekly meetings and internet marketing direction. Due to health reasons involved with the house that I was living in (Mold) I had to resign.

January 2014 - January 2016

Jensen Ford-Chrysler, Le Mars Iowa - P re-Owned Sales Manager

● Manage & Maintain 155 unit inventory on a 45 day turn.

● Rotate as New Ford, New Chrysler & Internet Sales Manager.

● Appraise all trades, purchases & maintain competitive internet pricing.

● Coach, Inspire & keep sales personnel up to date on inventory.

● Elevated a relationship with Parts, Service & Detail departments to Team Management.

● Success; Retail Sales for 2014, up 22.50% over 2013 (630 units to 771). Retail Sales for 2015, up 9% over 2014. Pryor yearly (2013) vehicles brought to Auction over 280. 2014-2015 vehicles brought to Auction combined, less than 10. August 2010 - January 2014

Broadway Chrysler Dodge Jeep Ram, Yankton, SD - G eneral Sales Manager

● Manage day to day operations, personnel and all departments.

● Order all new inventory, appraise and purchase pre-owned.

● Negotiate customer service issues & resolve them (CSI up from 55% to 92%).

● Write & record over 225 different radio commercials, recognizable in two words.

● Trained multiple Sales & F&I personnel to successful careers.

● Success; New & Used retail sales increased year after year, with gross average over

$3000 per unit. CSI above group average. Watching the Sales & Finance personnel grow to become some of the Best Qualified employees in the business. 2

December 1997 - 2010

Arnies Ford, Wayne NE (5 years GM) Woodhouse Ford, Blair NE (2 years Sales). Newgen Results Corp, (1 year Area Mgr). Contract Sales Mgr (2 years)

● Arnies Ford (Success); Grew a small town Ford dealership from a 25 unit business to 75. Accomplished this by Leasing 70% of new sold. Developed a Secondary Finance program. Hired bilingual personnel with no previous experience, to capture a growing Hispanic market. Attended weekly auctions and developed relationships with Auctioneers and made good decisions on purchases.

● Woodhouse Ford (Success); Educational in the development of my phone sales skills and working in a High Volume (#2 Ford dealer in U.S.)structured dealership, that only by working there, you can understand their success. With 45 salespeople, I averaged 34 sales per month & ranked Top 10 total sales & #5 New car sales.

● Newgen (Success); BDC understanding. Area Mgr for Nebraska, Iowa & Southern Minn.

● Contract Sales Mgr (Success); Working with dealerships, carrying the job title of GSM, in order to Liquidate Aged Inventory. This position took me to Kauai Hawaii, Ketchikan Alaska & Chadron Nebraska.

Education

August 1982 - May 1984

Northeast Technical Community College. Norfolk NE - A ssociate's Degree A utomotive Technical Science

Ford, Chrysler & General Motors Training with certifications. Vinsolutions & V-Auto Trained. RouteOne & DealerTrack, ADP, Reynolds and Reynolds, Autosoft and Pro-Max. From A to V

(Audi to Volvo), I have the Experience.

Auction Experience; Manheim Minneapolis, Omaha, Kansas City, Chicago, Nashville & many more including On-Line.

Army National Guard 1982-1986, A merican Red Cross for Life Saving CPR, Coon Rapids Fire Department Fund Drive, Rotary Club, Volunteering time for schools and colleges to educate students on purchasing or leasing automobiles and how to build their credit scores.

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