Director of Operations
Resume:
Melissa Denton Morea
Fort Myers, FL 33967
*********@*****.***
Summary
In applying for this position, I will be utilizing knowledge I acquired through skills developed while working for over 10 years in the healthcare field from base employee all the way to upper management.
Objectives
I hope to further develop my skills to achieve growth and development for both the company and myself. Through the development of these skills, I hope to expand the company's ability to target more clients and enter new markets.
Employment History
November 2006 – Present:
Company: XL-Care Agency, Inc. of Collier
Fort Myers, FL
December 2012 – Present: Director of Operations
PAC and BOD meetings; success in preparing and passing Accreditation Surveys with AHCA, CHAP, and obtaining Medicare certification; managing all employees
October 2008 – December 2012: Office Manager
Maintaining agency log books (infection control, emergency plan, CAPHS reporting, quarterly and annually reports to state); prepare patient files for ADR/Medicare review; managing all office employees
November 2006 – October 2008: Billing, Collections, Scheduler, Data Entry
Scheduling patient care coordination amongst multiple skills; initial billing and appeals of Medicare, HMO, PPO and other third party payers; OASIS transmission and POC (485) preparation; training in every aspect of the interior workings of the office (medical filing, intake, human resources, etc.)
February 2003 – November 2006: Property Manager
Company: Sunbelt Properties
Fort Myers, FL
Management of Property for multiple self storage facilities in Lee and Collier Counties. Supervise and allocate resources and accountability to an established budget.
May 2002 – February 2003: Assistant Manager
Company: Haggar
Estero, FL
Retail Assistant Manager. Management of staff and retail space. Nightly balancing of cash drawers.
December 2000 – May 2002: Front End Manager
Company: Target
Bonita Springs, FL
Management of all front end employees, customer service, and accounting.
Education
Cookeville High School
Cookeville High School, Cookeville, TN
Graduated: 1998
Graduated with Honors
Florida Gulf Coast University
Florida Gulf Coast University, Fort Myers, FL
Grade: Junior
Bachelor's Degree in Business- Accounting/Business Management
Skills
State of Florida – Notary Public
References
Susan Chiarello
BDK Health Inc./Retired
Jim Shirk
Lee County School System
Anthony Evanchik
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