Sales Manager

* * * * *

Shailesh Bist

***/* ***** **** ******* E Mumbai, Maharashtra 400068

Home: 022******** Cell: +971*********

**********@*****.***

Professional Summary

Results-oriented Area Sales Manager excelling in identifying customer needs and providing solutions. Skills

• Accomplished manager

• Positive and upbeat

• Goal-oriented

• Strong interpersonal skills

• People-oriented

• Sales Executive of the Year Award

• Adept multi-tasker

• B to B sales

• Consistently meet goals

• Extensive personal network

Work History

Sales Manager, 08/2015 to Present

Luminous Jewellery LLC – UAE Dubai

• Managed wide variety of client’s service and administrative tasks to resolve clients issues quickly and efficiently.

• Supervised a sales force of sales associates.

• Exceeded regional annual sales target

• Closed an average of sales calls each monthly.

• Contacted clients by phone and email in response to inquiries.

• Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

• Investigated and resolved client’s inquiries and complaints in an empathetic manner. Sales manager 10/2014 to 7/2015

Super Stone Diamonds LLC-- UAE Dubai

• Attended monthly sales meetings and quarterly sales trainings.

• Negotiated prices, terms of sales and service agreements.

• Created sales contacts with on- and off-premise accounts.

• Met existing customers to review current services and expand sales opportunities. 2 P a g e

Area Sales Manager - South, Assistant to CEO, 12/2011 to 08/2014 AURA JEWELS - Diamond Jewellery Manufacturer – India Mumbai

• Coordinated between billing department and customers to resolve problems.

• Responded to all customer inquiries thoroughly and professionally.

• Answered customer questions about product availability and shipment times.

• Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.

• Trained all incoming sales team members.

Sales Executive- 09/2009 to 12/2011

FINE JEWELLERY (P) LTD Diamond Jewellery Manufacturer – India Mumbai

• Attended monthly sales meetings and quarterly sales trainings.

• Negotiated prices, terms of sales and service agreements.

• Created sales contacts with on- and off-premise accounts.

• Met existing customers to review current services and expand sales opportunities. Sales Executive- 10/2007 to 08/2009

LIALI JEWELLERY Retailer of Diamond Jeweller – UAE Dubai

• Greeted customers in a timely fashion while quickly determining their needs.

• Recommended Jewellery to customers based on their needs and preferences.

• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

• Engaged with customers in a sincere and friendly manner. Education

High school -2002

Don Bosco High School – Mumbai, India

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