Sales Human Resources
Resume:
CURRICULUM VITAE
Of
emily
PERSONAL DETAILS
NAME : EMILY
SURNAME : SETHAELO
MARITAL STATUS : SINGLE
CITIZENSHIP : SOUTH AFRICAN
DATE OF BIRTH : 1989/07/29
IDENTITY NUMBER :890**********
TELEPHONE NUMBER : 079*******
HOME LANGUAGE : TSWANA
RELIGION : METHODIST
STATUTORY STATISTICS
DATE OF BIRTH : 29 /JULY/1989
GENDER : FEMALE
RACE : BLACK
CONTACT DETAILS
EMAIL ADRRESS: *********@*****.***
CELLPHONE NUMBER: : 079*******
EDUCATION
2011: BUSINESS ADMINISTRATION PC Training Business College
Courses Completed
•Understanding Business Environment
•Writing Effectively
•Mathematics Literacy
•Business Management
•Ethics In The Workplace
•Human Resources Management
•Practical finance
•Internet Access
•Power point
•End User Computing
•Business Communication
2009-2010:CALL CENTER Academy of Business And Computer Studies
Courses Completed
•Computer Literacy
•Inbound
•Outbound
COMPUTER LITEARCY
MS WORD
MS EXCEL
MS PUBLISHER
MS ACCESS
MS POWER POINT
EMAIL AND INTERNET
2003-2008: GRADE 12
Subjects Passed
•Setswana First Language
•English 2nd Language
•Business Studies
•Science
•Life Orientation
•Biology
•Mathematics
WORK EXPERIENCE
EMPLOYER BYTES CONNECT
POSTION CALL CENTER AGENT
YEAR FEB 2013 TO NOV 2013
REASON FOR LEAVING. LEARNERSHIP ENDED
ROLES OF RESPONSIBILITY
DEVELOPING NEW BUSINESS CLIENT BASE
MAINTAINING AND DEVELOPING NEW ONES
ANSWERING BUSINESS TELEPHONE CALLS
MARKING AND EMPLEMENTING PROMOTIONS OF NEW PRODUCTS TO CUSTOMERS
HANDLE INTERNAL AND EXTERNAL COMPLAINTS
PROVING EXCELLENT AFTER SALES SERVICES TO CUSTOMERS TELEPHONICALLY
PREVOIUS EMPLOYEMENT
EMPLOYER GAME BLOED MALL
POSTION MERCHANDISOR
YEAR NOVEMBR 2014
DURATION CONTRACT ENDED
EMPLOYER BYTES CONNECT
POSTION CALL CENTER AGENT
YEAR FEB 2013 TO NOV 2013
REASON FOR LEAVING. LEARNERSHIP ENDED
SKILLS
•Communication skills (verbal and written).
•Leadership skills.
•Computer literate.
•Able to work efficiently under pressure.
•Interpersonal skills.
•Problem-solving skills.
•Customer care skills.
•Office administration skills.
•Planning and organizing skills.
•Training and Monitoring skills.
ACCOMPLISHMENTS AND ATTRIBUTES
Friendly and trustworthy.
•Good interpersonal relations.
•Accurate.
•Independent.
•Assertiveness.
•Ability to work independently and as part of a team.
•Ability to work under pressure.
•Adaptive.
•Confidentiality.
•Integrity.
•Discipline
HOBBIES
•Dancing
•Netball
•Reading
•Swimming
•Backing
•Gym
REFERENCES
Name
Relationship
Telephone numbers
Karin Senke
Van Schaik Bookshop Manager
Mr. EdwelNdlovu
Lecturer at PC Training college
Mr. Edwin Nyamunetsa
Principal at ABCS
Moalafi Khoane
Supervisor at GAME BLOED MALL
Vanessa Moledi
Mentor
I have a wide spectrum of knowledge in, sales and admin field. I have a regional experience as far as the above mentioned is concerned. I have strong interest and passion for job excellent and have good oral and written communication skills. I am an analytical thinker and effective under pressure with excellent interpersonal skills.
Your assistance in this regard will be greatly appreciated and if considered I promise to give it my full efforts.
Trust the above is in order.
Yours faithfully
EMILY SETHAELO
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