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Mylene Mae G. Leyte

Contact No.: 090********

E-mail: **************@*****.***

Address: Block 2 Puan, Purok 26 Barangay Talomo

Davao City 8000 Philippines

Skype id: **************@*****.***

SUMMARY QUALIFICATION

Excellent Customer Handling Skills.

Able to perform and adjust oneself in any status quo.

Merchandising and Retail Industry Oriented.

Can work in minimal supervision.

Team Player

EMPLOYMENT HISTORY

BLUETELL OUTSOURCING

Customer Service Representative, Marketing Expert

April 03,2017 up to June 28, 2017

#8 Washington St., Mayor Building Brgy. 39-D, Quimpo Boulevard, Davao City.

Resolve customer complaints via phone, email, mail, or social media.

Use telephones to reach out to customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Advise on company information.

Answer questions about warranties or terms of sale.

Sell products and services.

Compile reports on overall customer satisfaction.

Data is collected, analyzed from different types of perspectives, and conclusions are drawn from it.

Ensuring that the databases are accurate.

Understand how databases are designed and administered and how businesses function.

Do the outbound call.

SUREWAY MANPOWER SERVICES

Event Coordinator

May 2013-July 2013

Bonifacio Street, Davao City Philippines

I do travel some places in Mindanao.

Promote the products of Bayer.

Conduct the inter branch contest of pharmacy.

FIREFLY ELECTRIC AND LIGHTING CORPORATION

Promodiser

May 2011 up to January 2013

Buhangin, Davao City Philippines

I promote the electrical products of Firefly.

Do the inventory.

Receive stocks and display.

Greet customers entering establishment.

ERRICO

Promodiser

May 2007-May 2010

Cagayan de Oro City Philippines

I promote the hardware products of ERRICO.

Do the inventory.

Receive stocks and display.

Greet customers entering establishment.

EXPERTISE

Personal or Virtual Assistant

Web Research

Data Mining,Entry,Encode

MS Word

MS Excel

MS Power Point

Telemarketing

Infusionsoft

EDUCATION

TERTIARY SYSTEM TECHNOLOGY INSTITUTE

Diploma in E-Commerce Programming

March 2004-March 2005

SECONDARY DAVAO CITY NATIONAL HIGH SCHOOL

S.Y March 2004

ELEMENTARY City Central School

S.Y. March 1998

PERSONAL INFORMATION

Sex : Female

Birthday : February 20, 1987

Age : 30 years old

Civil Status : Maried

Height : 5’

Weight : 135lbs.

Religion : Roman Catholic

Citizenship : Filipino

Father’s Name : Melvin A. Gamboa

Occupation : Tricycle Dirver

Mother’s Name : Marlene G. Gamboa

Occupation : House Wife

CHARACTER REFERENCE

Dezon Vivares Ms. Cecil Bautista

Supervisor/Team Leader SM Assistant Manager

Bluetell Outsourcing Bangkal, Davao City

Brgy. 39-D, Quimpo Boulevard, Davao City

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