Insurance Life

NAMID NOLAN

Charlotte, North Carolina 704-***-**** ******@*****.*** https://www.linkedin.com/in/namidnolan

-CAREER PROFILE-

Top Seller with exceptional Customer Service Skills and a proven aptitude in problem solving. Consistently recognized as agent of the month and ranked as top sales agent on a team of 25 licensed sales agents. Well versed in long term strategy implementation, marketing techniques and account development. Experienced in managing various accounts and increasing profitability. Passion for sales and customer/client satisfaction.

QUALIFICATIONS

Skilled at coordinating efforts to improve customer retention and customer satisfaction.

Proficient negotiator skilled in building rapport with customers/clients.

Excellent leadership and communication skills with a high attention to detail.

Licensed Life/Health Insurance Agent.

PROFESSIONAL EXPERIENCE

Crump Life Insurance Services, Charlotte, NC. 2016-Present

Application Analyst

Collaborate with Case Managers and Term Specialists to help facilitate the application completion process for submission of the new business.

Contact clients and complete life insurance applications via phone.

Coordinate, review and analyze information in reference to client account.

Assist client with inquiries and make recommendations based on client assessment.

Consult with management to determine goals and objectives and exceed expectations.

Thoroughly completed life insurance applications and submitted to underwriting for approval.

TZ Insurance Solutions, Charlotte, NC. 2015-2016

Inside Sales Agent-New York Life

Appointed inside sales life insurance agent with New York Life Insurance in affiliation with AARP Life Insurance

Managed inbound and outbound phone calls and assess customers’ needs for each application.

Selected to participate in focus group with management and vice presidents of AARP and NYL.

Discuss program improvements and ideas to help expand sales concepts as the program expands.

Collaborated with Sales Managers and Supervisors and made recommendations for marketing strategies.

Awarded agent of the month for 3 consecutive months and excelled with 168 sales in November 2015.

New York Life, Charlotte, NC. 2014-2015

Sales Agent

Agent of the Month, October 2014 recognized as top seller earning first year commission for New Organization Agent.

Utilized referrals to attain base for long-term sources of clients through occupational and special interest groups to compile list of prospects.

Presented insurance information to groups at company sponsored gatherings.

Determined clients’ needs and assessed financial situations and ascertained long term goals.

Developed a coordinated protection plan by calculating and quoting rates for immediate coverage action.

Completed coverage by delivering policy and scheduling follow up visits and evaluation of needs.

Obtained underwriting approval by completing application for coverage.

North American Senior Benefits, Charlotte, NC.

Insurance Broker 2013-2014

Independent life insurance broker, outside sales.

Provided service to clients that were changing insurance needs by selling life and health insurance for specific demographic.

Provided professional needs analysis for clients with life and health insurance needs.

Mecklenburg County

Child Support Agent/ Resident Supervisor Charlotte, North Carolina 02/2007-02/2014

Enhanced quality of life for children and families through efficient and timely provision of child support services.

Identified federal regulations and time frames associated with enforcement.

Provide higher quality of life for inmates and ex-offenders transitioning back into society.

EDUCATION

Lehman College

Bachelor of Science in Administrative Recreational Education, Completed

CERTIFICATIONS

North Carolina Life/Health Insurance License

TECHNICAL SKILLS

Microsoft Suite

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