Shannon M. Walker

*** ******** ******

Carlisle, PA 17013

717-***-****

ac1dg8@r.postjobfree.com

SUMMARY: D ynamic, organized associate respected for professionalism, skill and administrative excellence. Highly motivated contributor with career focus on continuous improvement, while exceeding customer expectations and company objectives. Computer proficient; able to effectively utilize Microsoft programs and keep up with the demands of evolving technology. QUALIFICATIONS:

● Exemplary Administrative Abilities • A ccount/Customer Tracking Software

● HIPAA Policies/Procedures • L eadership Experience

● Business Event Planning/Marketing • D irect Patient Care/Alzheimer’s Support

● Accounts Receivable/Purchase Orders • M edical Terminology/Documentation EDUCATION AND TRAINING:

Duquesne University of Graduate Studies Pittsburgh, PA Bachelor of Science; Behavioral Science 2017 Graduation Criminal Psychology Graduate Studies Current

Park University Parkville, MO

Associate of Science; Social Psychology 2 012

EXPERIENCE:

Salzmann Hughes, P.C. Attorneys at Law Carlisle, PA Administration 09/2016 to Present

● Answering a multi-line phone system

● Creating legal documents

● Creating appointments for Attorney’s

● Maintaining order for client and Attorney meetings/hearings/mortgage settlements The Performance Group Carlisle, PA

Staffing Specialist/Workers Compensation Officer 0 4/2016 to09/2016

● Scan existing databases to look for possible candidates to fill positions

● Call shortlisted candidates over the telephone and interview them briefly to determine suitability

● Conduct interviews and assist in determining candidate suitability for the said job

● Perform background checks and drug screenings of shortlisted candidates

● Assist in inducting and training newly selected employees

● Liaise with external recruitment agencies to acquire profiles for candidate pool

● Participate / organize / lead job fairs and recruitment events

● Carlisle’s office Workers Compensation Officer

Veteran’s Affairs Pittsburgh/Carlisle, PA

Home Health Aide 1 0/2012 to 08/2015

● Provided care and comfort to a veteran with PTSD and a physical injury

● Assisted with Activities of Daily Living; scheduled appointments and assisted with transportation

● Managed prescriptions and monitored prescription schedule; ensured accurate dosages Benefis Hospital Emergency Department Great Falls, MT Emergency Room Paramedic 0 1/2011 to 07/2012

● Excelled in a high pressure environment; assisted medical staff with a variety of procedures

● Communicated with patients and charted findings; closely observed patients for changes

● Provided customer service, filed confidential documents and maintained state licensure Mountain View Physical Therapy Great Falls, MT

Administrative Assistant 0 4/2010 to 02/2011

● Verified insurance information and monitored status reports for ongoing treatments

● Conducted staff meetings and generated weekly status reports for all staff members

● Managed scheduling and appointments; entered new patient information and created files Missouri River Manor Care and Rehabilitation Great Falls, MT Licensed Nurse Aide 1 1/2009 to 04/2011

● Monitored well-being and assisted with patients in Rehabilitation and Alzheimer’s Units

● Meticulously charted patient information and reported changes in behavior or condition

● Applied customer service skills to meet the needs and requests of patients and families Aviano Medical Clinic Aviano, Italy

Surgical Assistant/American Red Cross Volunteer 0 3/2007 to 08/2008

● Participated in staff briefings and government inspections; upheld health and safety standards

● Assisted military members during surgical cases by preparing patient and setting up instruments

● Sanitized supplies and surgery areas in operating room; prepared anesthetic equipment

Contact this candidate