CARMEN A. GONZALEZ
MIAMI, FL. 33184
******@*******.***
305-***-**** Cell 786-***-****
Personal Summary
Dynamic and results driving collection manager with 10 years of achievements in providing strategic direction and leadership in the delivery of collections services. Skilled at multitasking to ensure maximum productivity. Highly skilled in business relationship development, client service, talent development and leveraging resources to achieve optional results. Experience in the continued improvement of collection efforts, policies, procedures and compliance functions that result in revenue growth, profitability and customer retention. Analytical and critical thinker with exceptinal negotiation, communication, problem solving, time and resource management, and organizational skills.
Summary of Qualifications
Excellent communications skills
Extensive experience within accounting principles
Strength in account collections and logistics
Fluent in Spanish and English
Professional Experience
American Medical Depot – Miramar, Fl. 2016 - Present
Purchasing Manager
Manage a team of 7 employees.
Prepare and process purchase orders for supplies.
Maintain records of goods ordered and received.
Maintain inventory for 6 warehouses.
GAMO Outdoor USA – Ft. Lauderdale, Fl. 2010 – 2016
Logistic Manager
Monitoring data management to keep accurate product, contract, pricing and invoicing information
Working closely with supplies and customers to improve operations and reduce cost
Ensuring the personal safety and safe working environment of staff
Communicating needs and objectives to managers and key personnel in procurement, logistics and distribution
Negotiating contracts to reduce costs and achieve maximum efficiency
Providing accurate routing information to ensure that delivery times and locations are coordinated
Accurately calculating total supply chain costs in relation to proposed new projects
Obtaining quotes for transportation and also making cost comparisons
Supply Chain Manager
Extensive knowledge of coordinating all of the entities involved in supply chain
Knowledge of managing returns and rejections professionally and promptly with suppliers
Extensive experience in the strategic planning and transportation of products
Experience of liaising with forwarders and overseas companies to arrange collections
Able to negotiating rates with local contractors and also international companies
Planning of procurement, production, inventory control, logistics and distribution
CE North America – Miami, Fl. 2004 – 2010
Operation Manager
Direct daily operations while maintaining full responsibility for operational performance shipping and receiving and asset security
Stable logistic procedures
Coordinate returns for damaged products
Developed tracking system for better inventory control
Able to negotiating rates with local contractors and also international companies
Technomarine – Miami, Fl. 2001 – 2004
Credit and Collection Manager
Evaluated the status of each account to determine collection requirements
Monitored collection team activities of $15 million in outstanding receivables
Oversaw client communications to resolve debt issues
Assisted with the negotiation of payment plans to settle account delinquencies
Reconciled and collected $4 million receivable previously written off
Negotiated recovery of $700,000 receivable more than three years past due
Approved customers credit line base on D&B report and credit references
Assist internal and external auditors
Cargil International Corp. – Miami, Fl. 1996 – 2001
Credit and Collection Manager
Credit Manager for international and domestic collection
Credit Card Processing
Review Credit Files for Committee
Help for Auditors
Account Payable
Processing Payment
Assistant Buyer
Assistant the product manager in selecting and buying products for export and domestic sales
Human Resources Assistant
Process Payroll
Interview, select and prepare new file for new employee
Education
Miami Dade Community College - Miami, Fl. AA Degree Business Administration – 1996
Instituto Justo Arosemena – Rep. of Panama, Panama Business Administration – 1986
Computer Skills
MS Office, Word, Excel, Mas 90, SBT, SAP, MDS, Window XP, Outlook