Microsoft Office Manager
Resume:
BRACK HENDERSON
MEMPHIS, TN 38116
**************@*****.***
Worked doing a combination of non-profit organization management, legal document preparation, contract administration, financial transaction reporting, grants management, procurement and marketing in various forms for Cook County Illinois Office of the Chief Procurement Officer, the City of Memphis Workforce Investment Network (WIN) and Division of Fire Services, as well as, with the International Business Machines (IBM) Corporation.
• Strong understanding of legal concepts and principles. Considerable experience in legal settings performing legal research, writing and case management.
• Competent in the use of all the tools in Microsoft Office Suite including Word, Excel, Power Point, Access, Publisher and Outlook.
• Able to supply practical management, administrative and marketing skills while providing executive level advice and support to ensure successful outcomes.
• Excellent oral and written communication skills. Extensive background in business correspondence preparation, public speaking and presentations before large groups.
Relevant Work Experience
Financial Analyst 11/2015-Present
Accountemps/Robert Half – Working in the Finance Department of Thomas & Betts Corporation. Financial Analyst responsible for agent commissions.
• Required to utilize all Microsoft Office applications more particularly Excel and Access.
• Generating agent commissions through the use of TM1 and Cognos systems
• Reported Sales Agent revenue results and customer performance
• Maintaining monthly reports of payments to company agents
Contracts and Negotiations Professional 01/2003 - 03/2004
Business Analyst 10/1999 - 12/2002
Administrative Analyst 06/1996 - 09/1999
International Business Machines (IBM) - Organization contracts to sell full line of computing services. Promoted to handle increasingly responsible assignments. Job responsibilities:
• Collected financial revenue data
• Reported and maintained Business Partner revenue and contract data
• Reported Project Executive challenge results and customer performance
• Reports created by extracting financial data from sources containing raw sales numbers
• Used queries to shape data into serviceable information and reports on spreadsheets with the objective of presenting reports to decision makers
• Assignment required the use of Lotus Approach, Lotus 1 2 3, BRIO Database, Word Pro, Lotus Notes, QMF for Windows, and Microsoft Excel tools equivalent to the Microsoft Office applications
• Ability to operate office equipment, including copiers, fax machines, and phones.
Contract Manager 08/2008 - 07/2010
Contract Coordinator 03/2004 - 08/2008
City of Memphis - Worked under the direction of the Executive Director of the Workforce Investment Network (WIN) a workforce development agency, as well as, the Fire Strategic Planning Officer in the Division of Fire Services.
• Prepared and monitored contracts for processing
• Drafted agreements according to Law Division and Purchasing Department Guidelines
• Ensured agreements complied with Workforce Investment Act
• Monitored and maintained contract files
• Acted as liaison with the Purchasing Department
• Researched vendors and contracts for cost/price analysis
• Researched and evaluated grant funding proposals
• Managed Youth Service grant award process
• Project Manager for development of agency remote office complex
• Created proposed purchase requisitions in the Oracle system
• Financial data reporting
• Designed budgets including forecasting, Capital Improvement and Operating budgets
• Drafted and have fully executed all contract extensions
• Liaison between WIN/Fire and Law Division
• Facilitated and assisted in mandatory pre-bid conferences
• Direct vendor contact for contract and Request for Proposal (RFP) inquiries
• Developed and maintained Division organizational chart s
• Assisted Division management in essential correspondence
• Represented WIN/Fire in meetings with Leadership of other Divisions
• Located, researched, evaluated and wrote proposals for grant funding opportunities
Chief Operating Officer 01/2014-01/2015
Memphis Urban League –Working at Memphis, Tennessee affiliate of historic National Urban League. Agency operates as a non-profit workforce development, education and youth development, civic engagement and leadership empowerment organization.
• Responsible for the daily overall operation of agency in support of the President and CEO
• Provides leadership to the Workforce and Economic Development and Education and Youth Development Departments
• Required to devise strategic planning processes and implementation of new programmatic strategic initiatives
• Tasked with staff supervision and development, fund raising, program management, increasing public awareness of League initiatives and partnerships
• Represents agency to all segments of the public with professionalism
Contract Negotiator 05/2013-11/2013
Cook County Illinois – Employed in the Office of the Chief Procurement Officer. Department serves as the purchasing arm of County government required to procure all necessary goods and services.
• Performed specialized and standard procurement and lead the evaluation of proposals of County Request For Proposals (RFPs), bids, and other procurements as well as
• Contract negotiations for professional services and strategic sourcing events
• Participated in special projects/initiatives under the supervision of a Senior Contract Negotiator
• Participated in market research, best practices investigations, and industry trends analyses for specific procurement and contracting efforts
• Solicited and reviewed vendor performance information, reviews using department compliance with specific strategic contracts, and spend patterns to make recommendations for the development of future procurement strategy
• Performed contract negotiations, RFPs and contracts, leaded the evaluation process, and assisted with development of presentations and workshops regarding procurement and contracting.
Managing Director 07/2010-05/2013
Memphis Matters! – Established business services consultancy. Responsibility requires serving as a resource to clients in a wide range of practical management, administrative and marketing endeavors providing executive level advice and support to ensure successful outcomes.
• Ensure successful outcomes of goals achieved by providing high-quality independent information and services to associated customer base
• Using experienced knowledgeable, innovative and practical recommendations to advance customer objectives
• Clients are supplied a useful and beneficial product in furtherance of established customer goals.
• A byproduct of assisting clients to secure successful results is consistent growth by Memphis Matters in the marketplace of business services companies.
Education
Law Study University of Memphis School of Law, Degree sought, Juris Doctorate, enrolled into second year, Memphis, TN.
Bachelor of Business Administration Degree with a concentration in Finance and Personnel Management from University of Memphis, Memphis, TN.
Place of Employment Job Titles Period of Employment Reason for Leaving
Accountemps/Robert Half Contractor/Financial Analyst 11/2015 – Present Current Assignment
Memphis Urban League Chief Operating Officer 01/2014 - 01/2015 Funding Issues
Cook County Illinois Contract Negotiator 05/2013 - 11/2013 New Job - Relocate
Memphis Matters Managing Director/Consultant 07/2010 - 05/2013 New Job
City of Memphis Contract Manager/Coordinator 03/2004 - 07/2010 Administration Change
IBM Contracts and Negotiations Pro 06/1996 - 03/2004 New Job
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