Customer Service Security
Resume:
Francis W. Green
Washington, DC 20001
***.*****@*****.***
Security Training, Certifications and Education
Trained to assist surrounding Police and Federal agencies. Practical and academic training to deter criminal activity and provide law enforcement, security and protection over persons and property.
Crime/Crisis First Responder
VA and DC Law/Regulations
Courtroom Procedures/Ethics
Crime Prevention Awareness
Terrorism/Emergency Procedures
Gathering Evidence/Statements
Patrolling/Access Control
Writing Logs/Incident Reports
Confrontation Management
D & D Security Training Academy Alexandria, VA 06/17
•VA Department of Criminal Justice Services (DCJS) - Security Officer Registration
•DC Special Police Officer authorization (Valid with employer sponsorship)
•Monadnock Expandable Baton, Handcuffing, Chemical Irritants, CPR, AED and 1st Aid certificates
Goodwill of Greater Washington Arlington, VA 06/17
•Security and Protective Services Certificate
Northern Virginia Community College Alexandria, VA 08/14 - Current
•Criminal Justice
Employment History
Student Alexandria, VA 08/14 - Current
Exchange Store Fort Belvoir, VA 05/14 - 11/14
Outdoor Sales Associate
•(Security related duties)scan Military ID Locked Gate after closing.
•(Customer service related duties)Stocking & Inventory, check for inventory in warehouse, load merchandise into vehicles sales floor representative will help the customer with finding merchandise suitable for their needs. Assist customers with returns and exchanges and customer service.Explain the product and all its advantages. Talked to the customer about warranties and repairs.
•(Leadership/Extra responsibilities)
D&D Security Fair Oaks Mall & Tysons Corner 01/05 - 06/05
Armed Security Officer
• (Security related duties) Tysons Corner Jewelry store ensure safe shopping environment for customers.
•(Customer service related duties)Lead customers to associates to have their questions answered.
•(Worked double time when nessecary.16 hour shifts.)Observed carefully all activity,transactions and movment around millions of dollars worth of merchandise ROLEX, BRITLING, ext. Protect the life and property within the facilities as well as the surrounding perimeter.
•Achievements
UNITEES Washington DC 03/95 – 12/04
Sale Associate
•(Security related duties) Opening & Closing of facility
•(Dealt directly with customers on design and quantity of merchandise.)
•(Opening and closing of the store inventory of all merchandise.)
•Head sales person.
Master Security Washington DC 12/90 - 02/95
Security Officer
•(Security related duties) Worked special task security during desert storm war.
•(Customer service related duties)Worked front desk to ensure that every one had correct I.D. to enter the facility. Also roved the perimeter to check all emergency exit and fire extinguishers are in working condition. At west heating plant 13th & C Street SW Washington DC
•(Took initiative to work long hours to keep various post covered during a time of war. Various duties such as foot patrol outside and inside the facility for the safety of property and the live of employees and also DC residents.)
•Achievements
Employer’s Name City, State XX/XX - XX/XX
Job Title
•(Security related duties)
•(Customer service related duties)
•(Leadership/Extra responsibilities)
•Achievements
Employer’s Name City, State XX/XX - XX/XX
Job Title
•(Security related duties)
•(Customer service related duties)
•(Leadership/Extra responsibilities)
•Achievements
Employer’s Name City, State XX/XX - XX/XX
Job Title
•(Security related duties)
•(Customer service related duties)
•(Leadership/Extra responsibilities)
•Achievements
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