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Sales Customer Service

Location:
Fort Pierce, FL
Salary:
$32500
Posted:
July 18, 2017

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Resume:

Alfred L. Jones Jr.

*** ******* **. #***

Ft. Pierce, FL 34949

734-***-****

734-***-****

ac1dc8@r.postjobfree.com

ADMINISTRATIVE ASSISTANT

PROFESSIONAL SUMMARY

Dynamic and experienced administrative clerical professional working in a fast-paced environment with strong organizational and leadership skills. Trustworthy and ethical, discreet, and committed to superior customer service. Detail oriented and resourceful in completing projects and able to multi-task effectively. Capabilities include:

Document Management

Word Processing 45 WPM

System Updating

Office Procurement

Data Entry

Microsoft Office

Meeting Coordination

Filing & Data Entry

Staff Training

EMPLOYMENT HISTORY:

Facilities Coordinator Manpower (Glacier Hills Retirement), Ann Arbor, MI 10/2016 – 12/2016

Resolved community & unit issues via answering residents telephone calls

Processed work orders in the Worx Hub System

Signed contractors in and out of this retirement facility

Oversight of employee and residential storage lockers

Preparing security measures for new resident occupancy

Assign the appropriate technician and/or maintenance personnel to resolve senior citizen facilities issues

Caring customer service, complete follow thru, and due diligence bespeak the depth of this position

Materials Coordinator Thermo Fisher Scientific, Detroit, MI 07/2009 – 07/2015

Materials management of frozen vial level biological specimens

Received, handled and inventoried 7,000,000 specimens having potentially hazardous properties

Prepared samples for pickup, courier delivery and shipment

Entered data into on-line repository BSI database for sample tracking and management

Maintained repository files for validation of data and preparation of reports

Reviewed documented data for accuracy and prepared reports with pertinent information and sample data

Assisted in training of subordinates following standard operating procedures in the effective use of equipment, methods of storage, retrieval, and general laboratory procedures and systematic data entry

Product Administrator Goodwill Industries, Detroit, MI 10/2005 - 02/2009

Product management of raw and finished good materials

MRP release purchasing of raw material from designated vendors

Vendor coordination, communication, and expediting of raw material for in-house on time delivery

Weekly cycle counts to ensure inventory accuracy

Daily raw material receiving, production posting, and inventory adjustments into company computer system

Resolve all product related discrepancies and issues for this national automotive employment opportunity agency

Product Manager Polynorm Automotive, Inc., Novi, MI 05/2000 - 05/2004

Manage, analyze, reorder, and computer document all aspects of Polynorm's kanban parts system throughout Novi facilities from within Purchasing department for lean parts manufacturing

Analyze and calculate daily purchase orders, parts production, parts operation movement stages, parts transfer information, employee time, and record into company Manbase computer system

Address all production and parts related discrepancies with appropriate departmental personnel

Cycle count and run daily production reports for verification purposes

Coordinate all engineering changes for accurate parts operation recording for this international automotive stamping facility

Worldwide Sales Administrator Jervis B. Webb Company, Farmington Hills, MI

Worldwide sales project management

Provide foreign customers with accurate proposals, component part estimates, export shipping costs, technical assistance and delivery dates

Interface with freight forwarders and export boxers to maintain on time shipping schedules

Provide pricing for spare parts manuals

Process sales orders and prepare customer acknowledgements

Liaison between sales, engineering, Webb entities, and support groups within corporate international market

Product Sales Expeditor Jervis B. Webb Company, Farmington Hills, MI

Domestic sales project management

Expedite part orders for this worldwide material handling engineering firm.

Prioritize and predetermine schedules

Confer with department heads regarding overdue materials

Hold weekly meetings with Webb manufacturing, purchasing, and engineering departments

Visibility computer and manual maintenance of records for processing orders

Liaison between Webb Sales and the internal and external domestic corporate world

Materials Clerk Highland Superstores, Inc., Plymouth, MI

Resolved all inventory shipping and receiving problems between store and warehouse locations

Assisted accounts payable and loss prevention departments with inventory discrepancies

Computer recorded and documented store product levels within the company IBM main frame system

Liaison between inventory control, upper management, and store managers for this appliance distributor

Administrative Planner Schering-Plough/Maybelline, Memphis, TN

Studied company sales trends for an assigned group of products under marketing supervision

In accordance with these trends, planned schedules and coordinated the production of finished merchandise inventory levels to satisfy sales demands while maintaining minimal inventory

Interfaced with company and vendor personnel

EDUCATION:

Major: Office Administration Major: Advertising – Printing, Newspaper & Media

Minor: Desktop Publishing Minor: Commercial Business Courses

Schoolcraft College – Livonia, MI Memphis Area Vocational Technical; Memphis, TN

Major: Advertising – Printing, Newspaper & Media Theocratic Ministry School Conductor - Teacher

Minor: Commercial Business Courses

Dobbins Vocational –Technical; Philadelphia, PA

Skills Available –

Operate office machines: photocopiers, scanners, facsimile, voice mail systems, personal computers

Maintain & update filing, inventory, mailing, and database systems, either manually or using a computer

Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail

Compile, copy, sort, and file records of office activities, business transactions, and other activities

Compute, record, and proofread data and other information, such as records or reports

Type, format, proofread, and edit correspondence documents from notes using computers or typewriters

Review files, records, and other documents to obtain information to respond to requests

Count, weigh, measure, or organize materials

Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions

Public speaking presentations before small and large audiences

Commercial Artist - Prepare, produce and route desktop published printed materials from within an art department

This includes forms, letters, charts, manuals, brochures and all in house print production projects

Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions

Keyline, color, photograph, coordinate, distribute completed assignments internally, ship to outside vendors

Auxiliary notation: Proper office management and administrative clerical skills is a financial asset to any company.

I would use my skillful expertise to benefit the company that employs me to their satisfaction and mine.



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