Customer Service Accounts Payable

Traci A. Rodriguez

***** ***** ******* ******, ***** Creek, AZ 85140

**************@*****.***

Ph: 480-***-****

Professional Summary

Accomplished over twenty-three years of experience in purchasing and distributing medical products. Negotiate and up hold contracts to maintain an even flow of monthly budget. Process and Expedited orders within deadline constraint. Highly organized with multitasking skills and understanding of the importance of teamwork. Exceptional written and verbal communication skills.

Areas of expertise include:

Skills

Critical Thinking

Administration and Management

Accelerated knowledge in Lawson

Mastered in the following purchasing programs such as ; BCX Inventory Tracking System

Proficient in MS Word, Excel, Outlook and Lotus notes

Exceptional Customer Service

Complex Problem Solving

Advanced in Contract negotiations, evaluates bids and terms with supplier

Procures difficult and complicated purchases, such as major supplies agreements, prime vendor agreements, GPO participating agreements, capital equipment for projects and pooled purchases

Enhances opportunities for cost savings

Operation and Control such as GHX, Stock Clerk MRP System

Inventory Control, Par levels

Experience

Buyer II Aug 2015 – Present

Dignity Health Phoenix, AZ

Keeping the Organization’s mission, vision and values at the fore front of associate decision making and action.

Checks purchase requisitions for proper authorization prior to creating a purchase order utilizing Materials Management software system (Lawson).

Works closely with requesting departments, providing information and assistance in purchasing related matters.

Ensure all capital equipment specifications meet customer requirements.

Identifies available sources of supply, including alternate products, in the event of backorders.

Manages vendor returns and credits

Management of Blanket and Standing orders to ensure adherence and appropriate renewal action.

Obtains rush ordered supplies in coordination with the end user.

Works with surgical departments in completing After-the-Fact and Service purchase orders.

Verifies pricing against contractual agreements to resolve discrepancies for Accounts Payable to ensure timely payment of invoices.

Buyer I – Inventory Dec 2011 – Aug 2015

Sonora Quest Laboratory Tempe, AZ

Process facility orders for routine / specialty supplies. Create vendor purchase order via EDI. Telephone. Internet, email and fax. Notes confirmations, expected receipt dates and backorders.

Set up standing orders using the calculation of future forecast with the use of calculated monthly usage.

Verifies contractual agreements for pricing, contact vendors to retrieve credits and to resolve issues for Accounts Payable.

Standard Register, responsible for ordering all forms, envelopes, labels and negotiate and requesting quotes for all items.

Proficient using Stock clerk, GHX, Microsoft outlook and Excel spreadsheets. Determine monthly usages for each supply item ordered.

Work closely with department supervisors and leadership to understand and fulfill supply needs.

Weekly works with warehouse management to ensure that over / under ordering is not occurring.

Surgical/ Cardiac Catheterization Lab Buyer Nov 2005 – 9-2011

Mountain Vista Medical Center Mesa, AZ

Create, transmit, follow up and reconcile purchase orders for daily surgical orders

Create, contact, follow up and reconcile case specific orders.

Validated contract compliance of orders.

Research information for audit control.

Coordinate with Accounts Payable to resolve invoicing issues.

Request several different quotes for Capital equipment needed for Surgery and the Catheterization lab.

Counted, scanned, processed and distributed par location

Compliance with all implant and tissue documentation and tracking.

Works with the surgical departments in completing After- the-Fact purchase orders.

Assist surgical departments with equipment trials.

Identifies available sources of supply, including alternate products, in the event of back orders.

Education

9 -1972 - 5- 1986 Westwood High School Mesa, AZ

(Degree obtained)

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