Annlisa Shepherd

**** ** ***** ******

Hobe Sound, FL, 33455

561-***-****

ac1dal@r.postjobfree.com

PROFESSIONAL SUMMARY

A highly motivated professional whose appreciates working in a diversity work environment with a strong knowledge of financial and leadership skills. Strong interpersonal skill with positive professional relationships, as well as communicating at all levels of customer service and associates. Committed to maintaining a trustworthy and ethical standard.

SKILL SUMMARY

Risk and Operational Management

Analysis, Track and Manage daily reports

Reconciliations Reports

Cash Management

Fraud Investigation and Auditing

Problem Solving Daily activity

Teamwork Efficiency

Team Leadership

Staff Development

Collaboration

Ensuring Excellent Customer Service

Microsoft Suite, Window, and MAC

Communication

Time Management

PROFESSIONAL EXPERIENCE

Management & Supervision

Provided skills in managing staffs with a Large Banking Industry. Participated in staff recruitment, hiring, mentoring, and training

Assistance the Branch Manager and supervised up to 25 employees, as well as overseeing their performance and authorization transactions that needed management approval

Implemented training for employees on cash draw operations and maximized employee’s professional development

Managed opening and closing of the Branch

Customer Service

Meant and greeted Clients. Communicated with clients to answer questions and explaining the information

Managed the scheduling of clients

Researched and resolved clients issues on accounts

Addressed client’s accounts and internal banking issues by identifying problems and implementing effective resolution

Administrative

Provided heavy bank reconciliations and performed analysis on cash flow statement

Complied with audit procedures as well as Federal, State, and City regulations

Developed and managed data records and reports while optimizing accuracy

Assisted and aiding with the administration portion of the office front desk

Accomplished zero error rates while balancing daily cash deposit and bank vault

Spearheaded all financial transactions related to deposits, withdrawals, and certified, and authorized international & domestic drafts

EDUCATION

Completion Date

Issuing Institution

Location

Qualification

Course of Study

2013

Indian River State College

Fort Pierce, FL

Bachelor's Degree

Applied Science in Organizational Management

05/2000

Palm Beach State College

Lake Worth, FL

Associate's Degree

Dental Hygiene

EMPLOYMENT HISTORY

Registered Dental Hygienist (RDH)

09/2005 - Current

Dr. Teri Ross Icyda

Stuart, FL

Registered Dental Hygienist (RDH)

08/2003 - 07/2004

Dr. Robert Follwieler Periodontitis

Stuart, FL

Registered Dental Hygienist (RDH

06/2001 - 07/2003

Dental Health Group

Stuart, FL

Registered Dental Hygienist (RDH)

09/2000 - 06/2001

Dr. Robert Ritter

Jupiter, FL

Operation Manager

01/1989 - 04/1998

Barnett Bank

Tequesta, FL

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