Customer Service Administrative Assistant

PAMELA A. WOHLER

**** ********* *** #***

West Palm Beach, FL 33409

Cell – 717-***-****

Email: *******@*******.***

Career Summary

Highly motivated & dependable professional with extensive communication, customer service & organizational skills, including 20 + years experience in an Administrative Assistant/Clerical role. Self motivated, quick learner, diligent & precise, with a versatile background & personality which allows me to be both a leader & a team player.

Skills

Proficient in Microsoft Word/Office, Excel & Microsoft Outlook; Extensive Administrative duties & Customer Relations; Attention to detail; Independent worker & thinker

Professional Experience

Pennsylvania Liquor Control Board – Harrisburg, PA

March 2012 – April 2017

Position: Shift Runner/Clerk 1

-Acting Manager 3 to 4 shifts per week

-Requested & participated in New Store/warehouse setup team

-Unload pallets of product and stock store regularly

-Extensive communication with Customers, sister stores & Upper management

Specialty Industries, Inc. /Krafcor Industries/Nupak Printing – Red Lion, PA

September 2007 – February 2012

Position: Administrative Assistant

-Administrative support to 3 Vice Presidents & various Managers for all 3 companies

-Responsible for booking company travel accommodations

-Managed & coordinated truckload recycling program

-Responsible for various Accounting reports

-Responsible for arranging company & customer events

Red Lion Area School District, Mazie Gable Elementary

August 2000 – September 2007

Position: Learning Support Assistant

-Assist learning disabled students succeed in everyday

classroom

-Extensive communication with other staff member

-Assisted in office as required

Southern Fabricators, Inc., Memphis, TN

July 1999 – April 2000

Position: Personnel Assistant

-Assist with payroll & multiple insurances

-Extensive communication/Customer Service

-General office duties

Educational Services, Inc., Bartlett, TN

September 1995 – August 1999

Position: Office Manager (nights & weekends)

-Supervised 10 telemarketers, maintaining quotas & deadlines

- Payroll/Scheduling/Training

-Extensive Customer Service

-General office duties

Tops Markets, Inc., Buffalo, NY

August 1988 – September 1994

Position: Traffic Coordinator

- Responsible for coordinating product into warehouses & stores

- Extensive Customer Service

- Train new employees

- Assisted other departments as needed

- General office duties

Educational/Community Background

Harrisburg Area Community College: Business Applications Training

Peter Piccolo School of Cosmetology, Buffalo, NY: Graduate

Lackawanna Senior High School, Lackawanna, NY: Graduate

REFERENCES FURNISHED UPON REQUEST

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