Front Desk Administrative Assistant

MALEEYA DAVIDSON

*** ***** ****** ******, ** ****0

Phone: 805-***-**** E-Mail: ***************@*****.*** SUMMARY

Throughout my professional career, I have gained the reputation of being extremely well organized and time efficient. I am very reliable concerning punctuality and making the most of my time during a workday. Whether faced with the challenge of a complex task or being challenged by the monotony of a repetitive task I overcome these challenges with creative thinking and my solid work ethic. Through my experiences, I have found the balance of a professional approach towards my duties and a friendly and polite approach to my co-workers. I work well independently or as part of a team. In my current role, I assist the resort manager with daily administrative tasks such as answering phones, light bookkeeping for payroll and for the daily audit, processing invoices, I created and maintained a filing system for the team, and assisted in reconciling daily expense reports with the company CFO. I complete these tasks utilizing Microsoft Word and Excel. SKILLS

Microsoft Office Proficiency

Excel Spreadsheets

Advanced MS Office Suite Knowledge

Meeting Planning

Professional and Mature

Self-Starter

Dedicated Team Player

Strong Interpersonal Skills

Resourceful

Strong Problem Solver

EXPERIENCE

Front Desk Lead April 2017 to Current

Ventura Beach RV Resort Ventura, CA

- Organized and scheduled appointments

- Planned meetings and took detailed notes

- Developed and maintain a filing system

- Advised on procedures and policies related to the business.

- Determined space availability on certain dates and reserve sites.

- Wrote and distributed emails to guests

- Assisted in the preparation daily scheduled reports

- Developed and maintained a filing system

- Updated and maintained office policies and procedures

- Supervised a team of 5 -10 employees

Front Desk Agent April 2016 to Nov 2016

Best Western Plus Inn of Ventura Ventura, CA

- Confirmed reservation in system and reviewed all noted information

- Promoted positive guest relations to all individuals approaching the Front Desk

- Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements and provide information and assistance to all guests and visitors

- Anticipate guests needs respond promptly and acknowledge all guests

- Monitor and maintain cleanliness sanitation and organization of assigned work areas Administrative Assistant July 2014 to July 2016

Easy Tek Solutions Westlake Village, CA

- Organized and scheduled appointments.

- Planned meetings and took detailed notes.

- Developed and maintain a filing system.

- Maintained contact lists.

EDUCATION AND TRAINING

A.S Multimedia Design & Development July 2015

Multimedia Design & Development

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