Rosalyn Harris, MHR
Fort Mill, SC 29715
**********@*****.***
QUALIFICATIONS SUMMARY
Avid professional experienced in Human Resources, Customer Service, and Management.
Master of Arts degree in Human Resource Management.
Full knowledge of COBRA, HIPAA, FMLA, and ERISA regulations.
Highly skilled in benefits administration, open enrollment, and new hire orientations.
Intelligent decision maker with proven ability to multi-task while meeting challenging deadlines.
Effective problem solving, teamwork, communication, and leadership skills.
RELEVANT EXPERIENCE
Benefits Coordinator
SCANA Corporation, Cayce, SC 12/2011-12/2014
Performed benefits presentations at new hire orientations and assisted employees with new hire paperwork.
Provided thorough and courteous customer service in person and through an employee resource line.
Provided detailed benefit plan information and explained company policies and procedures to employees, retirees, STD & LTD participants, dependents, and vendors.
Active in resolving various employee relations issues while maintaining confidentiality.
Active in communicating open enrollment plan changes and processing elected benefit changes.
Efficiently resolved various benefits and disability related payroll issues.
Performed benefits related data entry and administrative duties with accuracy.
Processed COBRA administration due to qualifying events.
Provided salary and benefits information to Child Support Enforcement agencies and ensure that court ordered dependents are covered.
Processed mandated governmental enrollments and premium adjustments.
Processed monthly/weekly Benefits Administration reports, Sarbanes-Oxley audits, and mailings.
Processed data feeds and eligibility for employees, retirees, and dependents on the fully insured and self-insured plans.
ADDITIONAL EXPERIENCE
HR/Administrative Coordinator
AkzoNobel, Lancaster, SC 7/2016 - 7/2017
Resolved various employee relations, payroll, onboarding, and benefits issues.
Conducted the new hire HR orientation webinar.
Responsible for recruiting employees for the local site and external AkzoNobel sites.
Initiated job requisitions and screened applicants through Taleo.
Coordinated pre-employment drug screens and physicals.
Coordinated interviews, hotel accommodations, and flight arrangements for candidates.
Verified employees through E-Verify and assisted managers with completing this task.
Coordinated all onsite events and provided administrative support to the site manager.
Health Services Recruiter
South Carolina Department of Corrections, Columbia, SC 11/2015 – 7/2016
Responsible for recruiting Medical and Mental Health Professionals statewide.
Create job descriptions and post vacancies on the SCDC agency website, the SC state website, and external websites.
Identify and pre-qualify candidates by reviewing resumes and applications.
Perform initial phone interviews and schedule in-person interviews.
Develop contacts throughout the community: Universities, churches, and professionals.
Represent the agency professionally at job fairs and schools to recruit qualified talent.
Develop targeted recruiting methods for rural areas statewide.
Created informative brochures for recruiting purposes.
Training & Development Coordinator
GP Strategies Corporation/ Ingersoll Rand, Davidson, NC 12/2014 – 11/2015
Maintaining excellent customer and staff relationships ensuring total customer satisfaction.
Consult with Learning Managers, facilitators, and vendors to ensure adequate deployment of trainings.
Build virtual/classroom sessions in the LMS, record live webinars and set up Live Meeting sessions, process course enrollments and completions, monitor participant numbers.
Order and ship program materials, create and distribute course evaluations, provide evaluation and enrollments reports to Learning Managers.
Reserve training facilities, ensure venues are properly set up and supplied, and order catering.
Resolve various LMS and training logistics issues, categorize and retire courses housed in the LMS.
HR/Administrative Assistant
Medically Linked, LLC, Columbia, SC 4/2011-12/2011
Recruited qualified candidates including, job posting, sourcing, and scheduling interviews.
Processed employee personnel files, composed offer letters, verified accuracy of W-4 forms, I-9 forms, and employment contracts.
Performed background checks and verified credentials.
Calculated employee hours for payroll processing.
Performed administrative duties, customer service, and advertising.
EDUCATION
Webster University, Columbia, South Carolina, 2007
Degree: Master of Arts
Major: Human Resource Management
Course Outline: Developing & Managing Human Resources, Employment Law, Staffing, Training & Development, Labor-Management Relations, Organizational Behavior, and Compensation Management.
University of South Carolina, Columbia, South Carolina, 2004
Degree: Bachelor of Arts
Major: Sociology
■ Personal and professional references available upon request ■