Ginger Williams
**** ******* *** *** *****, NV **143
702-***-****- *****************@*****.***
PROFESSIONAL EXPERINCE: Well-regarded for excellent communication skills. Able to multi-task and prioritize according to business needs with a positive problem solving attitude. Ability to adapt, learn and apply knowledge rapidly and effectively. Independent; work with minimal supervision and contribute to a team. Skilled in several software programs including AS400, MS Word, Outlook, PowerPoint, Excel, and various database management applications.
PROFESSIONAL EXPERIENCE
Bally’s Hotel and Casino Entertainment Supervisor Las Vegas, NV
2009 – 2017
Casino Services Lead
Assists with escalated VIP calls.
Assist with the Direct Marketing reservation process of special events, promotions, entertainment shows and VIP dinners for all Caesars Entertainment nationwide properties.
Responsible for organizing and distribution of agent error reports.
Responsible for lodging reservations for all segments via Total Rewards© loyalty program.
Liaison between Ticketing and other hotel departments regarding management of show blocks
Responsible for training, assisting, and counseling of Ticket Agents
Vegas Raw Radio – Las Vegas, NV
2015 - Present
Radio Show Personally
Set up/ Interview Famous /Independent musical personalities
Responsible for writing, producing and providing voice-overs for local/out of state commercials
Developed Public Service Announcements in conjunction with various non-profits
Promotions/Host Summer Jams and several concert events
Host live radio entertainment program to 11K+member audience
Power 88 (KCEP FM)
2010 - 2012
Street Team
Responsible for advertising for the stations events and concerts
Help set-up/break down for live remotes, host remotes
Responsible for understanding the brand and speaking knowledgeably and enthusiastically on behalf of KCEP.
Cbeyond Communications – Atlanta GA
2007 – 2010
Customer Care Representative
Assist customers with cutting edge voice over IP technology.
Handle customer calls with a positive problem-solving attitude.
Resolve complex requests by exercising proficiency in Cbeyond’s systems.
Ensure accuracy with information contained in a customer’s service request.
1420 FM Radio – Scottsdale, GA
2005 – 2006
Video Production Internship
Operate switchboard and produce radio programs.
Record drops and form liners.
Analyze music and commercials and pre-record short DJ-Brakes.
Fulfill all daily broadcasting tasks per FCC regulations.
Education Mass Communnications; Graduated July 2007 Connecticut School of Broadcasting - Atlanta, GA