Security Officer Customer Service
Resume:
Tomeka Daughtery
Morrow, Ga. 30260 ***************@*******.***
Cell:678-***-****
Objective: A challenging position that can utilize educational skills, teamwork, responsibility, and dependability. To develop
and maintain a permanent and stable career in which my education, knowledge, and skills will enhance my opportunities with a productive and growing organization. Available to discuss a challenging and responsible position where my experience can be fully utilized to our mutual benefit.
PROFESSIONAL SKILLS/POSITIONS
FORTHWITH LLC: November 2016 to Present
Supervisor
Prepare schedules, site check points, and payroll,
Manage human interrelationships between the security teams and upper management, Coordinate and manage multiple team schedules
Oversee employees and covered any unsecured security sites when needed
Law Protective Services: June 2016 to Present
Supervisor
Provide armed security services for retail stores and their customers, residents at various apartment complexes and visitors, protecting entity buildings, ensures the safety and security of all visitors and property
Interfaced with the Police and Fire Departments and responded to all emergency situations as needed or directed by policies
Georgia Security Officers (GSO): February 2014 to Present
Administrative/Armed Security Officer
Contact clients to determine their need(s)
Keep records of employee check points, schedule, and payroll
Provide security for various businesses such as apartment complexes, banking, and retail stores.
Oversee daily processes and work flow of the security officers
Blue Gryphon Security: February 2009 to May 2014
Corporal Armed Security Officer
Scout for irregularities including security breaches and emergency situations
Contact Emergency Responders, such as Police, Fire, and/or Ambulance Personnel
Escorts and dispenses unruly patrons/public gatherings from the property
Manages all customer queries and/or complaints regarding surrounding area of property on a regular basis
Prepare incident reports and maintain logs of everyday work activities during the working day
Starr Protection Services: June 2008 to December 2008
Armed Security Officer
Patrolled pool decks, recreational areas on foot, checked for security breaches, reported and documented any sight of vandalism
Observed and reported any untoward activities to company representatives
Calculate, record and payout weekly payroll checks
Provided updates to upper management as needed
SPIS: February 2008 to December 2008
Armed Security Officer
Investigates and/or reports hazards, unusual or suspicious to law enforcement authorities
Patrolled assigned area on foot, or in motor vehicle, as assigned to ensure property security
Composed and maintain a daily activity records, & completed any & all incident reports
An assisted visitor on property grounds with general security inquires complaints and / or directions.
PARAMOUNT SECURITY: July 2003 to October 2006
Armed Security Officer
Informed and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
Operated radio or tapeline equipment, monitored security cameras, alarm systems and other electronic surveillance equipment
Circulated assigned area to ensure protection of clients, visitors, property and equipment.
Diffused disorderly public crowds
WACKENHUT CORPORATION: March 2002 to August 2003
Administrative/Armed Security Officer
Conducted armed foot and/or vehicle patrol of the interior and/or exterior of property
Examined doors, windows, and gates to ensure security and monitored closed buildings for unauthorized person or suspicious activates
Deterred criminal activity and misconduct
Prepared routine, standardized reports and notifications offsite security director
FULTON COUNTY SHERIFF DEPARTMENT: July 2000 to November 2001
Armed Security Driver/Customer Service/Armed Transport Driver
Supervised inmates during hospitalization at Grady Memorial Hospital
Displayed excellent verbal communications and provided thorough and accurate directions to patients, visitors and employees
Demonstrated a professional and courteous disposition toward patients, visitors and employees
Transported inmates to various facilities as needed
METRO RYDC: June 2000- July 2002
Juvenile Correction Officer
Supervised 50 detainees during daily activities, such as, recreation visitation and work detail
Admitted, processed and conducted orientation for newly admitted Juveniles
Guided Juvenile detainees to effectively channel behavior using state approved therapeutic strategies
Prepared detail reports, such as, incident and observation as required, and submitted to supervisor on a daily basis
Monitored and regulated the access and egress of authorized pedestrian and vehicle traffic within the hospital system
EDUCATION
ATLANTA AREA TECNICALCOLLEGE – Atlanta, GA Associate’s Degree in Surgical Technician -Anticipated Graduation -2014
MORROW HIGH School – Forest Park, GA Vocational High School Dipolma-1995
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