Dispatcher/Telecommunicator

TERESA CONAHAN

**** ********* *****, **********, ** 33764 - 727-***-****

*************@***.***

OBJECTIVE

To become a long-term team member with a company who can benefit from my unique training, experience, drive and dedication for business growth and success. EXPERIENCE

Jimmy’s Sports Lounge

Largo, Florida

May 2011 – February 2015

GENERAL MANAGER: Established and managed family business. General Manager responsibilities included hiring, training and supervising all staff; conducting timely evaluations to ensure policies were being followed, as well as give positive feedback to maintain morale; stocking and maintaining of inventory and supplies; scheduling, organizing, and overseeing daily entertainment and special events; creating and distributing all advertising and internet marketing. Duties also included bookkeeping, accounting, budgeting, recordkeeping, and all other office and clerical duties utilizing current computer software and office machines. The goal was to establish, grow and sell the business, which was successfully completed in 2015. Executive Reporting Service

Clearwater, Florida

October 2003 – May 2011

Robert Dempster & Associates

Clearwater, Florida

June 1998 – October 2003

COURT REPORTER: Responsible for accurate verbatim stenography of court proceedings, to include trials, hearings, motions and oral arguments. Responsible for accurate verbatim stenography of legal depositions, sworn and unsworn statements, government meetings, or any testimony for later use in judicial proceedings. Responsible for timely and accurately creating, certifying and filing of the final document with the proper courts or parties to create the Official Record of said proceedings. Position required complete confidentiality. City of Largo-Largo Police Department

Largo, Florida

November 1986 – June 1998

DISPATCHER: Responsible for taking emergency and non-emergency calls from the public and dispatching appropriate police response. Maintain communications with law enforcement officers in the field providing real-time information regarding emergency and non-emergency situations. Track police units for officer safety purposes. Utilize CAD (Computer Aided Dispatch) system. Utilize state law enforcement computers for purposes of checking individual backgrounds, verifying warrants, checking status of property/contraband, and verifying automobile driver information for officers in the field.

EDUCATION

Certified Court Reporter, Segal Institute, Clearwater, Florida 1996-1998 St. Petersburg Junior College, Clearwater, Florida 1990-1991 Baker Junior College, Flint, Michigan 1984-1985

TERESA CONAHAN

1463 Fairfield Drive, Clearwater, FL 33764 - 727-***-**** *************@***.***

2

SKILLS

Positive, energetic and motivated

Multitasking while maintaining attention to detail and accuracy Exceptional Communication Skills, written and verbal Dependable and Flexible

Trustworthy and Responsible with a rare old-fashioned work ethic Work well with a team and independently, easily adaptable to both Expertise in working under stress and pressure while remaining calm and focused Exceptional clerical/office experience with desire and ability to learn quickly Organization and Time Management

Problem Solving and Critical Thinking

Extensive customer service experience

• Notary Public, State of Florida

• Volunteer: American Red Cross, Disaster Relief Team

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