Customer Service Medical
Resume:
Africa N. Hill
Tampa, Florida 33612
************@*******.***
Objective:
I am a career conscious individual seeking a challenging job that will utilize and sharpen my skills.
Summary:
Microsoft office, IDX, Prime Suite, Medical Manager, Green Way, PCIS Medical Terminology, EMR/E-Scripts training.
James A. Haley VA Hospital . 04/04/2016- 09/3/2016
● A certified nursing assistant's (CNA) main role is to provide basic care to patients, as well as assist them in daily activities they might have trouble with on their own, such as bathing. Because of the personal nature of the job, certified nursing assistants should be compassionate.
● CNAs assist patients with daily activities and while some CNAs have additional responsibilities, such as administering medication, the core functions on the job include: Bathe and dress patients
Serve meals and help patients eat
Take vital signs
Turn or reposition patients who are bedridden
Collect information about conditions and treatment plans from caregivers, nurses and doctors
Provide and empty bedpans
Lift patients into beds, wheelchairs, exam tables, etc. Answer patient calls
Examine patients for bruises, blood in urine or other injuries/wounds Clean and sanitize patient areas
● Change bed sheets and restock rooms with necessary supplies Clinal Specialties Inc. 08/2014- 07/2016 Brecksville, Oh Customer Service Agent
Work Experience:
Capital One Services 04/12 - 06/13 Tampa, FL
Customer Service Agent
● Assist with established and new accounts
● Explain billing statements
● Ensure the satisfaction of each customer, while protecting company interest. Prime Care Plant City 09/09 - 03/11 Plant Cy, FL
(Internal Medicine Office)
Certified Medical Assistant
● Monitor and record vitals of all visiting patients Schedule procedures, phlebotomy
● Medical records, accounts payable, insurance verification
● Managed medical assistants, office operation
Dr. Henry J. O’Neal 06/03 - 09/09 Tampa, FL
(Internal Medicine Office)
● Check patients in and out, confirm appointments
● Filing, chart management
● Assist with office exams and procedures
● EMT/ E-Scripts training
● In offices blood tests
Education
● Sanford Brown(Ultrasound Diagnostics)
06/02 - 02/03
● South High School 08/86 - 06/90
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