Marketing Assistant, Assistant, Customer Service Representative

Brenda Sanchez

**** ***** *** *** * San Leandro, CA 94704 **************@********.***

EDUCATION

University of California, Berkeley

Bachelor of Arts, Near-Eastern Studies (GPA 3.761)

WORK EXPERIENCE

West Contra Costa Business Development Center, Pinole, CA January 2017

Marketing Assistant

•Support the work of the program manager and executive director in projects directed at reaching company’s marketing goals and objectives.

•Assist in the planning of events aimed at creating a brand identity for clients and for the nonprofit food business incubator, Kitchen@812.

•Assist in the creation of promotional materials for clients, including brochures, product labels, logos, etc.

•Help maintain social media accounts for brands, products and services.

American Feature Films, Oakland, CA October 2015- January 2017

Office and Contract Manager

•Maintain records of all forms of contracts made between the company and other parties.

•Control all contractual correspondence, changes and status reports for current and future company projects.

•Support project management and marketing department to raise awareness of company projects underway.

Birrieria Don Rafa, San Diego, CA May 2013- January 2017

Bookkeeper and Customer Service Representative

•Produce a detailed and organized account of all expenses and profits.

•Maintain a constant communication and collaborative effort with fellow coworkers in order to ensure excellent customer service and facility management.

•Greet customers with a polite demeanor when interacting with customers and provide efficient customer service.

MAT EXPRESS, San Diego, CA May 2016- August 2016

Data Entry and Customer Service Representative

•Handle customer pickup/delivery orders and ensure accurate input into dispatch system.

•Maintain prompt communication with customers via email and telecom in order to ensure efficient delivery of services.

•Maintain constant communication with fellow coworkers to improve department efficiency.

Harold E. Jones Child Study Center, Berkeley, CA February 2014- February 2015

Student Assistant

•Promote good behaviors by using the positive reinforcement method.

•Maintain daily records of the individual behaviors, activities, meals and naps of children.

•Implement developmentally appropriate curriculum that addresses all learning styles.

SKILLS

Languages: Native Spanish speaker, Fluent English, Intermediate Egyptian Hieroglyphics, Beginning Mandarin

Software: MS Office, Adobe Creative Cloud, Apple iWork, CROWN, Homebase

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