Human Resources Manager

RENEE S. GOVIG, SPHR, SHRM-SCPSM

Boynton Beach, FL 33435 **********@*****.*** 561-***-****

PROFESSIONAL EXPERIENCE

TWIN-STAR INTERNATIONAL, INC., Delray Beach, FL

Director of Human Resources November 2016 to present

• Solo practitioner responsible for all aspects of human resources of Private Equity owned, 200-employee furniture manufacturer with offices in Delray Beach and Dongguan, China. Member of the Executive Leadership Team.

• Establish processes and programs from ground zero. Revise and refine the Employee Policies Manual. Broker employee health and welfare package. Manage FMLA, LOA, STD, LTD, ADA, Workers’ Compensation and office security. Execute full cycle recruitment, filling key roles of Controller, VP-Operations, Sr. Director of IT. Audit and correct I-9 compliance. Create and maintain employee files. Establish Community Outreach program partnering with Boca Helping Hands.

SEARCY DENNEY SCAROLA BARNHART & SHIPLEY, P.A., West Palm Beach, FL Director of Human Resources November 2009 to October 2016

• Responsible for all aspects of human resources for employee litigation law firm with offices in West Palm Beach and Tallahassee. Matrixed supervision of over 90 support staff members.

• Establish position/pay grades and leveling, institute compensation administration practices, and standardize bonus plans. Construct performance management program, create and distribute Total Rewards Statements. Negotiate full benefits package for firm employees with new broker, manage FMLA, LOA, STD, LTD, ADA, Workers’ Compensation, safety and security scenarios. Execute full cycle recruitment including skills assessments with emphasis on growing bilingual staff population. Thoroughly rework and constantly update the Employee Handbook. Institute an extensive, firm-wide training program and secured over $17k in federal grant money.

• Named “HR Department Leader of the Year 2011” by HRPBC, the Society of Human Resources Management Palm Beach County Chapter. Judge for 2012, 2013 and 2014 competitions. LIBERTY POWER CORPORATION, Ft. Lauderdale, FL August 2009 – November 2009 Contract Recruiter

• Responsible for full cycle recruitment; Taleo ATS, candidate sourcing, prescreening, utilization of Kenexa ProveIt! and other assessment tools. Conducted a job fair that netted over 550 resumes, with 130+ viable candidates. Consistent placement rate of 3 hires per week.

RSM McGLADREY, Inc. / McGLADREY & PULLEN, LLP, Ft. Lauderdale, FL May 2006 – June 2007 Director of Human Resources

• Director of Human Resources for 400+ Florida associates of this national CPA firm with offices in Miami, Ft. Lauderdale, Naples, West Palm Beach, Melbourne, Titusville, Orlando and Jacksonville. Built trust and gained credibility with clients by consistently making tough but fair people decisions.

• Member of the Executive Team. Participated in monthly meetings and strategic planning sessions. Developed annual and longer-term strategic plan for HR function with special emphasis on full-cycle talent management activities and budget containment.

• Created a high-performing recruiting team comprised of Recruiting Manager (virtual employee), Campus Recruiter, one fulltime and one halftime recruiter to meet extreme need for client servers (CPAs and CPA-tract). Ensured full utilization of online recruitment system, implemented standardized job descriptions and behaviorally-based interviewing practices to ensure consistency in selection process across all locations and functions. Achieved 85 experienced hires and 30 college recruits in 14 months. Implemented recruitment program with Irish CPA firm bringing Senior Associate-level accountants to Florida to meet client server needs during busy season. Managed complex immigration compliance.

• Improved the performance of others through coaching and feedback. Managed formal Performance Management process including “performance round table” discussions of all employees through Partner level. Designed and RENEE S. GOVIG, SPHR, SHRM-SCPSM implemented formal merit and Incentive Compensation Plan guidelines and process. Identified and began activities to develop future leadership and improve overall bench strength through formal succession planning.

• Responsible for integration and assimilation of 110+ employees from CPA firm in Orlando. Fully immersed in due diligence of merger and acquisition activities, including conversion from PEO to corporate employee status. Successfully met aggressive 6-month timeline.

• Fine-tuned Employee Orientation program, which included overview of parent company (H&R Block) and the dual employment structure (RSM/M&P) of two related companies. Implemented “Generational Differences” training module to address the four distinct generations in today’s workplace. Successfully attained CPE credit for course.

• Investigated employee complaints and concerns. Counseled employees and management on applicable company policies, state and federal laws pertinent to employee relations activities to resolve issues before complaint or disciplinary process was initiated. Educated employees and managers on requirements and tracking of LOA, FMLA, Disability and ADA issues. Left to care for family member. CORPORATE EXPRESS, Deerfield Beach, FL November 1999 – May 2006 Human Resources Director (2003 –2006)

Human Resources Manager (1999 – 2003)

• Responsible for all facets of human resources function for a 300+ associate, national division. Maintained compliance with all corporate, state (including CA) and federal requirements for this government contractor.

• Participated as member of Executive Team in strategic meetings. Provided advice, feedback and developmental coaching to improve the effectiveness of individuals and teams. As first division HR Leader, implemented and updated policies and programs relevant to employment, employee relations, wage/salary and benefits administration, training and development of employee skills to support overall business objectives, recruitment and performance management while establishing department credibility.

• Proposed alternative organizational plans based on knowledge of division and the larger, international organization.

• Hired, developed and mentored new HR team members. Motivated and led team for strong performance. Managed virtual employee working as a recruiter. Ensured full coverage and division support.

• Established positive employee relations function. Investigated complaints, claims and issues. Closely collaborated with Legal Department as needed. Documented and tested SOX compliance for division which then served as a template for the organization nationwide.

• Recruited non-exempt and exempt positions; warehouse workers through VPs. Certified Administrator of Kenexa Recruitment & Assessment system which includes applicant screening, tracking and skill evaluation. Upgraded the quality of employees through collaboration with managers and full utilization of tools available including validated assessments to place the right people in the right positions. Responsible for tracking, reporting, development and implementation of Affirmative Action Plan in accordance with OFCCP requirements.

• Implemented formal Performance Management process including introduction of focal point Merit date processing. Designed and implemented merit strategy that integrated compa-ratios for customized Merit budgets for each department and field location. Developed and implemented succession planning and full-cycle talent management programs for all employee levels and functional areas.

• Managed closure and Reduction in Force (RIF) of Ft. Wayne, IN facility, followed by start up of Joliet, IL operation. Prepared business cases for legal review in cases of RIF. Secured no-cost outplacement program for impacted individuals. Delivered message in person and supported individuals throughout closure process.

• Oversaw payroll processing, including time keeping and attendance for headquarters, 35 sales offices, and 8 distribution centers in 22 states. Frequent task force member on national topics such as payroll processes, benefits plans and outsourcing. Trained as “Super-User” of Fidelity NetBenefits corporate plans administrator. Utilized PeopleSoft to increase productivity within the department, analyzed workforce data and shared trends with management.

• Created, distributed and updated HR Quick Reference Guide for all managers. RENEE S. GOVIG, SPHR, SHRM-SCPSM

• Developed and implemented New Employee Orientation program. Facilitated training on various HR topics, such as respectful workplace, union avoidance, health & safety. Educated employees and managers on requirements and tracking of LOA, FMLA, Disability and ADA issues.

• Established yearly, quarterly and monthly headcount plan and personnel cost budget. Managed employee relations budget. Directed programming to target issues identified with Climate Survey through HR programming and Employee Involvement Committee.

• Coordinated temporary staffing needs. Established contracts, reconciled billing and managed vendor relationships throughout the United States. Left for position with a professional services firm. NATIONAL LENDING CENTER, Inc., Deerfield Beach, FL October 1998 – August 1999 Training Manager

• Conducted full-scale, organization-wide needs assessment. Successfully launched NLCI University with program offerings for 180 targeted employees in four phases with 14 DDI module topics. Established benchmark measurements of turnover rates, performance appraisal scores and 360o feedback assessments including statistical analysis of results. Designed and implemented individual follow-up consultations with each participant to coach and support skills transfer and behavior changes on the job following each module. RIF due to downturn in non- conforming mortgage industry.

PRECISION RESPONSE CORPORATION (outsource IB/OB teleservices) 1997 - 1998 Manager of Training and Quality Assurance

ALFRED ANGELO, Inc. (soft-lines manufacturer) 1994 - 1997 Training Specialist / National Sales Coordinator

SIMPSON COLLEGE 1991 - 1994

Instructor of Psychology

EDUCATION

Masters of Science (M.S.), Industrial / Organizational Psychology (sans thesis), Purdue University Bachelor of Arts (B.A.), Psychology, Simpson College CERTIFICATIONS

Certified Senior Professional in Human Resources (SPHR) SHRM Senior Certified Professional (SHRM-SCPSM)

Coaching to Resolve Conflict, SHRM Certification

Strategic Human Resources: Delivering Business Results, SHRM Certification Certified Development Dimensions International (DDI) Facilitator Certified AchieveGlobal Facilitator

Certified Achieving Stellar Service Facilitator

Certified Hanley/Hazelden Facilitator of “Roots & Wings” Parenting Course AFFILIATIONS

Society of Human Resources Management; National & Palm Beach County Chapter Member Jr. League of Boca Raton; Project Development and “In the Pines” Committees Member of Trinity School Board; Policies & Procedures Committee Chair

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