Management Project

Susan W. Watts BA CPM Tenacity, Integrity and Service

**** ********** ***** *****, *******, Ohio 45036

*****.*****@**-********.*** 513-***-****

http://www.linkedin.com/in/susanwwatts

Skype id: tavistock1926

INNOVATION AND IMPROVEMENT LEADER

Trusted Advisor and encouraging Team Leader.

Experienced C-level strategy setting facilitator.

Coordinator of transformational and sustainable change.

Excels in Strategy to Portfolio Integration, Optimization, and Alignment.

Skilled Director with experience in the Aviation, Food and Healthcare industries.

Talented at Issue Assessment, Process Analysis, Process Design, and Strategic Alignment.

Global governance of multiple programs aligned to organizational requirements.

Trainer, Mentor, Coach.

Practiced Six Sigma GE Green Belt.

APTITUDE

Develops clear, well understood Portfolio (PMO) practices, policies and methodologies.

Global Communication, including senior management and functional stakeholders.

Sets and achieves realistic expectations against business goals.

Integrates quality assurance and risk management, essential for highly regulated industries.

Ensures sustained change through excellent design, relevant ongoing metrics and adjustment.

Integrates Sustainable Business Processes and Systems into organization and culture.

Builds loyal relationships with colleagues, clients, and partners.

Skilled in MSOffice suite, Visio, MS Project, Primavera.

Business change management analysis, facilitation, and support (Lean 6 Sigma, CI/Kaizen, Deming)

Utilization of Program and Project Management Tools and Methods.

ACHIEVEMENTS

MULTIPLE INDUSTRY UNDERSTANDING - Aero Engines, Flavorings and Healthcare Industries.

Functions: Information Technology, Scientific Research, Shop Floor Scheduling, Knowledge Management, Pricing, Product Formulation, Inventory Control, Product Support, CRM, ERP.

Brings respect of the different abilities of others, leveraging their specialties and supporting their goals.

Ensures International & intercompany project coordination.

COMPLEX PORTFOLIO MANAGEMENT - Director of International Portfolio of Technology Innovation Programs.

Managed programs of multiple (80+) $3-15million sized global research projects with 10x sales potential as a Strategic Portfolio.

Redesigned and trained RESEARCH and IT PROJECT LIFE CYCLES documentation and processes with clearer objectives and improved collaboration, increasing efficiency and probability of successful product launch.

REDUCED PROJECT LENGTH from average 6 years to less than 2 years.

ORGANIZATION-WIDE PROCESS IMPROVEMENT

Substantial hands-on SIX SIGMA experience and Continuous Improvement.

6 Sigma qualifying project saved $350k on equipment leasing annually.

Analyzed and improved ENTERPRISE WIDE PROCESSES such as “Engineering to on the wing”; manufacturing job shop flow; Research from Ideation to New Production Introduction; Ambulatory Care Flows; Patient Registration; Prescription reconciliation from Admittance to Discharge.

KNOWLEDGE MANAGEMENT TOOL DEVELOPMENT

Supported and designed improvements to key Global Formulating product and compliance systems.

Knowledge, Data, and Documentation Management Design.

Implementation of Intelligence storage and retrieval in environments such as Dom.doc, OpenText & Oracle.

PUBLICATION

Article on Program Priorities in Strategic Leadership of Portfolio and Project Management, published by Xavier as part of Supply and Operations Management Collection 2012.

WORK HISTORY

SOLUTIONS ALIGNED LLC - Cincinnati, Ohio 2015 – present

Supporting Management in the achievement of their goals. Enterprise Performance, portfolio oversight.

Addressing needs of business redirection, acquisition and organic growth.

HEALTHCARE- HOSPITAL NETWORK AND MANAGED CARE

THE CHRIST HOSPITAL - Cincinnati, Ohio 2015 – 2016

SENIOR PM – ENTERPRISE PERFORMANCE MANAGEMENT OFFICE

Healthcare Process Improvement and Project Management of Process Change, IT and Clinical Protocols.

Bringing together diverse teams and coordinating action to improve patient care and widen financial margins.

PM of Controlled Substance verification and electronic prescription transmission in Epic.

Program Lead coordinating program to make changes to match the direction of CMS and Commercial Payers - including CPCI and PCMH; Anthem Managed Care.

SCIENTIFIC RESEARCH PROGRAM MANAGEMENT - CONSUMER GOODS FLAVORS

GIVAUDAN FLAVORS - Cincinnati, Ohio

SCIENCE +TECHNOLOGY INNOVATION PORTFOLIO DIRECTOR 2006 – 2013

Global Group Leader of Program Management, Knowledge Management and Competitive Intelligence for

projects with annual earned value of ~$50million.

Aligned Portfolio to Strategy and business sponsors through strategic roadmaps, metrics and new PLC,

contributing to sales growth, cost reduction & prevention of sales erosion.

Blending of research processes globally to maximize resource allocation against strategic plan.

Achieved organizational stability and successful research, encouraged through training and mentoring.

Implemented new processes to manage research programs and projects; including prioritization; strategy alignment; interdepartmental involvement and PLC documentation.

BUSINESS PROCESS ANALYST AND PROGRAM MANAGER 2003 – 2005

Managed Program ($20Million) of IT tools and process change for Flavorists, Finance and Research.

Globally coordinated the development of product and regulatory agency compliance systems.

SOGETI USA - Cincinnati, Ohio CRM PRINCIPAL CONSULTANT 2000 – 2002

Provided strategic analysis and recommendations to customer on Business Development and IT; including

strategic planning, business analysis, communications, project status reporting, and package selection.

AIRCRAFT ENGINES – BUSINESS PROCESS, IT SOLUTIONS

GE AIRCRAFT ENGINES - Cincinnati, Ohio MGR. OF INFORMATION TECHNOLOGY ALIGNMENT 1996 – 2000

Aligned IT to Military Engine Operations strategy to achieve Six Sigma Quality & top line goals.

IT liaison with engine customers (Dept. of Defense & US Military, NDIA, AIA, CALS, WPAFB) on data exchange.

IT advice & counsel to Senior Staff on GEAE-wide IT solutions, for Marketing, Product Management, Contracts

Generation, and Product Support functions.

Defined, designed, implemented and supported systems for introduction of new engine with partners in Europe.

Systems Liaison and Business Analyst for Product Support functions, Special Programs Mgt (GE90 & Joint Strike Fighter), Critical Parts handling, Revenue Share partnering & Inventory Modeling. Implemented CRM system, providing technology enabled service, selling and enterprise resource mgt.

EARLY CAREER PROGRESSION

GE AIRCRAFT ENGINES - SNR BUSINESS PROCESS ANALYST – FIELD AUTOMATION, GLOBAL COMMUNICATIONS

REQUIREMENTS ANALYST.

Part of Corporate Global Communication and GE webmaster teams. ATA committee member on digitized electronic data. Developed a military controlled access web server to exchange program data.

IT/Product Support International Data Exchange liaison with French, Japanese, and Italian companies.

Developed dynamic shop floor scheduler for aircraft engine disc manufacturing line, using SDLC.

FACTORY AUTOMATION SYSTEM DESIGN - Part of team to define and design Quality System, Shop Floor Control System, Production Planning System (GECAPPS), Response Center, Manual Cell, & CFMS Scheduler. Developed dynamic shop floor scheduler for Wilmington aero engine disc manufacturing line, in liaison with General Dynamics, funded by Air Force using formal SDLC. Support of MRP systems.

ROLLS ROYCE LTD - Derby, England OPERATIONS PLANNER, PRODUCTION SCHEDULER, INVENTORY MGR.

Business Planner & hardware deployment coordinator for Engine Assembly.

Supervisor of planning, scheduling & inventory control of wheels, discs, and welded assemblies.

3-year Management Training Program in Engine Assembly, Finished Part Stores, Purchasing and Shop Floor.

DEGREE

B.A. with Combined Honors in Economics & Economic History - Exeter University, Devon, England.

Coursework in Development Economics for Japan, West Africa, Russia, Western Europe and anti bellum USA.

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