Engineer Software

MOHAMMED SAIFUDEEN. M

Professional Summary

To secure a challenging position as a System Engineer, where I can use my technical knowledge with an

optimistic outlook of organizational growth and self development.Consummate Software Engineer Professional with computer science with 5.5 years of experience and Highly proficient in AS400 IBM iseries Admin.

Skills

AS400 – as Operator and Administrator

Vendor Management

Server Maintenance

Soft service management

Project Management

Client Relationship

Office Administration

Customer support role

Technology Worked

AS400 – as Operator and Administrator

Workstation Operating System

OS/400 V6R1, V5R4, V5R3, V5R2, Windows XP

Application Software

MS Office, Kintana, IBM Client Access, Operations Navigator,Servicenow,ICCM,HP bmc

AS400 Application

BRMS, ROBOT, MIMIX, VIOS and Signature.

Monitoring Tools

Mplus (AS400), ServersAlive, Sitescope,Halcyon

Console Application

HMC

Tape Drives

Tape Library 3590 – 3584 tape drives

Virtual Tape Library

ProtecTier(IBM), Data Domain(EMC^2)

Work History

Software Engineer July 2014- Nov 2016

To run application batches EOD, EOW and EOM in server.

Performing daily, weekly & monthly backup via BRMS

Monitoring Batch jobs in ROBOT application

Monitoring the highly critical banking core server continuously.

Working on banking application like Signature from FISERV

Ensure Successful completion of PTF installation

Important Job Completion Checks

Worked as as400 system operator in 24/5 environment.

Assist the support teams in resolving incidents and problems on host systems, tape libraries, hardware, batch

scheduling etc

Monitoring Health Check of the Servers.

Monitoring replication of MIMIX and basic trouble shooting on Mimix.

Coordinating with onsite engineer for tape rotation

Escorting IBM engineers in to the DC, creation of escort tickets.

Administer tracking monitors set triggers when system performance reaches defined threshold limits.

Interact with user for application related issues.

Working with Tape Library using GUI Features.

Ticket and Request Handling regarding the incidents by Creating, Modifying and Deleting.

Coordinating with IBM Support (calling and raising IBM PMR’s).

User profile management and Monitoring the AS400 sub system.

Performing daily, weekly & monthly backup via BRMS

Media Management for backup

Restoration of objects as per user request

Monitoring system health in LPAR configuration

IPLing the system on a weekly basics and Entire System backup GUI.

Supervise administrative staff and divide responsibilities to ensure performance

Create and update records and databases with personnel, financial and other data

Track stocks of office supplies and place orders when necessary

Submit timely reports and prepare presentations/proposals as assigned

System Administrator IGATE - Bangalore, India

24/7 technical support for 160 AS400 LPARs

Monitoring QSYSOPR message queue for MSGW

PTF Monitoring: monitoring,analysis of available PTFs and Install newly released cumulative PTF packages

Promotion of programs and menus as per business requirement

Analysis, implementation and management of system backup procedures.

Investigation and resolution of system messages and device communications problems

General operations duties scheduling, submitting, monitoring, validation of: system jobs, backups and

restores, system and application messages, job queues and Restoration of objects as per user request

All batch jobs completion checks and Duplication of tapes.

Performing weekly, monthly & yearly backup as per business requirement

Coordinating with various support teams when any link failures on AS400 Connections

Maintain a Healthy Server Run environment by managing Spool files and libraries.

Maintaining tape inventory system and Working with Tape Library using GUI Features.

Performing all types of IPL (Initial Program Loading on IBM AS/400 iSeries in Server

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives and Managing large amounts of inbound and outbound calls in a timely manner

Transferring objects from servers through FTP.

Working with SST Menus & save, Restoration of Objects as per user request

OTHER SKILLS

* Good communication skills and worked with global customers.

* Dedicated team player with developed analytical, planning and people skills.

* Good Mail management skills and Ability to lead the team

* Willing to take on extra responsibilities.

Education

Bachelor in Computer science Apr 2011

MSS Wakf Board College, Madurai, India

Personal Information

Nationality: India

Date of Birth: November 23, 1989

Passport: P5550223

Visa: Valid Qatari Work Visa - Transferable

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