Sales Customer Service

Christopher Simmons

**** ******** ***** *** **, Anniston Alabama, 36207 *913-***-***************@*****.***

Seeking a position in a business or corporate company environment, bringing the following experience, skills, and attributes:

Expanded area sales by 8% through new product penetration and distributor collaboration.

Conducted analysis and developed presentations that increase feature and display activity, expand distribution, and optimize shelf position that increase volume and market share.

Effectively launched new products including vertical launch and new account development achieving dealer growth.

Seven years of experience in sales, management, account management, marketing, customer service, and product and brand management.

Advanced skills using Microsoft Word, Excel, and Power Point

Negotiated, developed, and implemented category sales strategies to managers, buyers, and business owners achieve maximum profit margins throughout a competitive/diverse market.

Education

University of Kansas

Bachelor of Business Administration, May 2009

Professional Work Experience

Sam’s Club

Assistant Sales & Operations Manager 10/15-Present

Responsibilities include Store operation, HR, brand management, team building and leadership, meeting sales plan, inventory and risk management, and community engagement.

Manage on an annual basis $15 million dollars in operating cost consisting of over $70 million dollars in revenue.

Liaison between clients and senior management.

Human Resource management responsible for recruiting, interviewing, and training.

Presented to senior and executive management monthly sales projections, post mortem analysis, branding initiatives and product launches.

#1 in the region in credit card and renewal sales worth $23 million dollars.

Executed strategic plans while solving multi-faceted problems to make the company profitable.

Innovative sales and marketing strategy allowed the store increase profit by $2.4 million dollars.

Spring Venture Group 06/14-06/15 Insurance Sales Agent

Responsibilities included sales, marketing, confidential information, data processing, HIPPA laws, client retention, negotiations, and learning operating systems.

Sold over $600,000 in insurance premiums and manage the accounts for residuals exceeding sales quota.

Analyzed competition, demographic, and economic market data to focus on expanding outside the Midwest market.

Retained client satisfaction by over 90%.

Cold calling & prospecting in the CRM data base.

Planning and executing priority campaigns with an integrated marketing approach.

Enterprise Rent-A-Car, Overland Park, KS 11/10-06/14

Sales Manager & Marketing Manager

Responsible for customer service, sales, operations, risk management, underwriting, brand management and corporate contracts.

Managed daily sales and business development processes and performed a significant role in planning that resulted in increased corporate revenue for a multi-state territory.

Ability to retain and motivate high caliber cross-functional staff throughout multiple areas.

Dealt directly with B2B accounts and bringing in new business by cold calling and following up on potential leads.

Surpassed quota goals by 35% bringing in additional revenue of $1.3 million dollars exceeding the previous goal of $770K.

Training, hiring, and developing new employees to become top sales performers becoming #1 in the region.

Salient in decreasing loss of revenue by being effective in risk management, while increasing profits for the Enterprise brand.

Identify and correct key operational areas of improvement within Enterprise Rent-A-Car’s core Business.

Developed a better sales strategy which broke sales records for two years consecutively; which made the Midwest market #1 in sales.

Activities, Awards & Scholarships

KU Film Club (Television event planner and Producer), April 2008-Present.

Reaching for Excellence Award, WDAF TV, 2005.

Scholarship Recipient, KVC, Mullinix, and Freightquote.com, 2009.

Created a charity event for the WDAF TV Fox 4 Children’s Love Fund.

Voted President of KVC Regional Club 2003.

First year at Enterprise I ranked number one on the Kansas & Missouri Sales Matrix, 2010.

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