Customer Service Front Desk
Resume:
COVER LETTER
Christopher Michael Sanchez
***********@*****.***
Dear, Hiring Manager
Today I would like to apply for the job opening of a front desk agent with your organization. I have included my interest along with my resume for your futher consideration. I would like to thank you for posting this job opening on www.indeed.com. I have been looking for a similar position with a reputed organization, where I will be able to use my special skills and extensive experience for an overview. I have been working for the past ten years as a front desk agent with Econo Lodge Inn and suite. My job responsibilities were where I had to handle the complete operational and success of customer service, witch the hotel prides itself on. As this is a smaller organization. I think that my choice of a front desk agent with your organization will be a good start, since your hotel service more guests. Being said, I am very good at conversations. I have good knowledge about this area and related work responsibility and I also have an optimistic attitude that I apply to my work. You can find more detail on my qualifications with my attached resume and discuss my qualifications indetail, then you can reach me at # 310-***-**** or email me at ***********@*****.***. Thank you for your consideration. Looking forward for a positive reply.
Sincerely,
Christopher Michael Sanchez
Enclosed Resume
Christopher Michael Sanchez
Christopher Michael Sanchez
503 Olympic Blvd Santa Monica, CA 90401
***********@*****.***
OBJECTIVE
• Friendly and courteous front desk clerk seeks employment with an upscale hotel. Consistenly delivers first-rate service and fosters positive relationships with guest to promote customer satisfaction and loyalty. adept at balancing multiple tasks with friendly, courteous demeanor. KEY QUALIFICATIONS
• . Exceptional
• . Cash handling expertise
• . superb interpersonal skills
• . Conflict resolution
• . Multi-line switch boards
• . MS office expert
• . Technologically savvy
• . Professional and neat
• . Reliable and resourceful
WORK EXPERIENCE
Fedex Ground
Delivery Driver, Work History 06/2013 To 11/2013
• . Complete pre and post-trip safety inspection, recording and re parting any defects and malfunctions
• . verify contents of inventory loads against shipping papers
• . Communicate customers complaints requests and feed back to company management
• . Practice safe and secure loading methods to avoid damaging goods
• . Work overnight shift during peak periods
• . Update all necessary paperwork using neat and legible handwriting Econo lodge inn and suite
Night Auditor, Work history 08/2002 to 03/2013
• . Registered guest, greeted every visitor, logged requests and issued room keys
• . Processed guest payment for room charges, food and beverage charges and phone charges
• . Balance all rebates and other miscellaneous charges
• . Delivered requested items to guests room
• . Referred guests to local restaurants and recommended attractions in the area Cici's Pizza
Asst. Manager, Work history 07/1993 to 02/2001
• . Exhibit thorough knowledge of food and beverages, supervisory duties, service techniques and guest interactions
• . Ensure maintenance of proper cleanness in all areas of bar and front of house
• . Carefully prepare weekly payroll to keep up with projected revenue for the week
• . Work closely with the chef and cooks to determine menu plans for special events or occasions
• . Counsel and discipline staff when necessary
EDUCATION
Highland High School
High School Diploma, 3.00 4
REFERENCE
• Juan Romero
• Fedex Ground
• Phone# 505-***-****
• Relationship Boss
•
• Aaron Batka
• Econo Lodge Inn and suite
• Phone# 505-***-****
• Relationship Boss
•
• Tony Trezza
• Cici's Pizza
• Phone# 505-***-****
• Relationship Boss
Contact this candidate