Sales Customer Service

Professional Summary

Motivated and innovative professional with an extensive experience in multiple industries

Possess excellent verbal communication and customer relations skills

Dynamic while in pressure filled situations and at making tough decisions on the spot

Education

American International College (AIC) – Springfield, MA 2013

Bachelor of Arts: Business Administration/Sports Management

Professional Experience

Crossroads Ford – Cary, NC March 2017 - Present

Sales Associate

Maintain an average sale of 6-10 vehicles per month

Complete ongoing trainings on Ford products and services

Assist clients via phone and in person with the purchase of new vehicles

Hendrick Chevrolet of Cary- Cary, NC June 2016 – March 2017

Client Advisor

Assisted clients in dealership and over phone help demonstrate and sell Chevrolet vehicles

Made 200+ calls per week to past, current, and prospective clients

Completed ongoing trainings to better learn and demonstrate Chevrolet vehicles and products

Durham Bulls – Durham, NC September 2015 – June 2016

Baseball Business Development Coordinator

Generated over $60k in new business and $150k in renewal business revenue through premium, season and group ticket sales

Completed 8-10 meetings and 200+ calls per week with current, past and perspective clients

Assisted and supervised multiple corporate group outings and event nights

Worked game days for 2016 season as Stadium and Club Level Manager on duty

Sacramento Kings- Sacramento, CA January 2014 – July 2014

Ticket Sales Consultant

Played vital role in achieving #1 NBA ranked in New Full Season Revenue for the 13-14 season

Completed 100+ daily calls selling season, group, and individual tickets

Generated over $50k in new business ranking in the top 5 of 15 Inside Sales representatives

Finished 2nd out of 40 person sales team in Season Ticket Presentation contest

Completed weekly and ongoing sales and service training sessions

American International College- Springfield, MA August 2009 – December 2013

Campus Recreation and Intramurals Student Supervisor

Assisted Director of Campus Recreation and in planning and coordinating campus events

Supervised staffing of all Intramural sports and campus recreation events

Assisted with hiring of new intramural staff

Accomplishments

Played Division 2 Baseball and Division 1 Rugby while at American International College

2 time B.O.L.D. weekly and 1 time monthly sales revenue award winner with Sacramento Kings

Earned 2012 Junior and 2013 Senior Awards for Outstanding Co-Curricular Leadership Programs

Representative for AIC at 2013 National Intramural and Recreational Sports Association (NIRSA) National Conference

Leader in multiple clubs and organizations such as Outdoors Club, Pep Band, Student Activities, Intramural Sports and Yearbook while at American International College

Completed Disney “Elevate” customer service training program while with Sacramento Kings

Contact this candidate