Sales Engineer
Resume:
JOSHUA MITCHELL
ac1cg3@r.postjobfree.com
http://www.linkedin.com/in/joshuadmitchell
SUMMARY
Technical Sales Engineer with fifteen years of experience working for world class manufacturing and sales companies. Adept at engineering, negotiation, mentoring, process analysis and training / development. Solution minded individual using technical creativity and business savvy to solve customer's core issues with a focus on life cycle costs and total cost of ownership.
● Consultative Selling
● Engineering Solutions
● Technical Training
● Customer Relations
● Process Analysis
● Business Analysis
EDUCATION
Master of Business Administration, Baker University, Overland Park, KS Bachelor of Science: Chemical Engineering, University of Kansas, Lawrence, KS EXPERIENCE
Experitec, Lenexa, KS 2012 – Present
Experitec is the Regional Local Business Partner for Emerson Process Management, an international process and automation equipment provider with $8.5B yearly revenue. Experitec specializes in enabling customers to achieve their reliability, efficiency, environmental, and safety targets. Experitec leverages intimate understanding of customer plant processes and focused application of technologies. Key clients include Food & Beverage, Chemical & Refining, Industrial Processing, and Power industries.
Inside Sales Engineer, Measurement Team Lead ( 2015 - Present) Provided leadership in sales efforts and daily operations of Measurement Solutions Inside Sales Team. Focused on customer management, contract review, conflict resolution and supervisory tasks.
● Facilitated communications with principal companies
● Developed quotation follow up process
● Managed team schedules and training
● Instituted value added selling programs
● Implemented department-wide quotation improvement tools Inside Sales Engineer, Measurement Solutions ( 2012 - Present) Provided specialized technical and engineering expertise including specification review, application design and consultation, life cycle cost analysis, installation, and system troubleshooting for specialized measurement solutions.
● Reviewed and analyzed application requests
● Prepared quotations and project specifications
● Resolved field application issues remotely
Key Accomplishments: M anaged $8-9M annual sales, one of the top producing ISEs in terms quote volume, win rate, and dollar sales
SPX Cooling Technologies, Overland Park, KS 2010 – 2012 SPX Cooling Technologies is a division of SPX Corp, a $2B global provider of infrastructure equipment. SPX Cooling Technologies is international leader in field-erected and packaged cooling towers. SPX Cooling Technologies is known for providing industry-leading quality, engineering expertise, and technical innovation.
Proposal Manager ( 2010 - 2012)
Developed proposals for large field erected cooling towers, ranging in size from $600K to $4M. Applications served include industrial, power, and HVAC markets. Customers include domestic and international plant owners and operators, engineering / procurement / contracting firms, and general and mechanical contractors.
● Recommended sales and product strategies to Field Sales
● Provided support for United Kingdom sales office
● Coordinated inputs from Project Management, Legal, Construction, Engineering, and Materials Sourcing
● Scheduled project milestones
● Negotiated commercial terms and conditions
Key Accomplishments: L ed Proposal Management department in dollar and unit volume sales,
(approximately 150% department average)
ENPRO Incorporated, Kansas City, MO 2010
ENPRO is a midwest regional manufacturer's representative, headquartered in Chicago and serving a nine-state territory. ENPRO is highly regarded for providing technical expertise and engineered solutions to solve difficult processing challenges. Field Sales Engineer – Western MO ( 2010)
Discovered process improvement opportunities for customers utilizing engineered application of products and technologies. Clients served include Food & Beverage, Fuels & Chemicals, Industrial Manufacturing, Power Generation, and Life Sciences. Solutions utilized filtration and separation equipment, process instrumentation, component and contaminant monitoring sensors, heat transfer and gas conditioning equipment, pumps, control valves, and steam solutions.
● Reduced maintenance costs and downtime
● Increased throughput and decreased production bottlenecks
● Improved process control and reliability
● Negotiated pricing, delivery, and supply chain issues GRUNDFOS PUMPS CORPORATION, Olathe, KS 2002 - 2009 Grundfos Pump is one of the world’s largest pump manufacturer with revenues of over $3.5B. Grundfos is known for leading edge technology, best-in-class efficiency, and unsurpassed reliability. Senior Applications Engineer - Booster Stations ( 2008 - 2009)
● Automated Cost-Rollup processes for custom system quotes
● Diagnosed field problems with limited information
● Routinely solved customer piping and system issues
● Initiated process for selling booster stations to Key Water Treatment OEMs Senior Applications Engineer (2008)
● Developed automated boiler feed sizing tool cementing relationship with Boiler Feed OEMs as supplier and product of choice and saving numerous man hours
● Investigated sales lead development process using Dodge Reports Inside Sales Lead – OEM (Original Equipment Manufacturers) (2006 - 2008)
● Guided development of new internal quote issuing, tracking, and follow-up tool
● Managed Key Account projects and inquiries
● Worked with customers, Logistics, and Manufacturing on forecasting issues Product Training Specialist (2003 - 2006)
● Developed and delivered recurring two and a half day Commercial / Industrial Pump Training Seminar
● Strengthened corporate relations with local universities by consulting on curriculum design and lab projects and delivering yearly alumni guest lecture / presentations
● Consulted on technical projects with Applications Engineering and Product Management
● Customized training for Grundfos partners to solidify business relationships and increase customer expertise
● Presented at trade associations on topics such as reliability and system efficiency Applications Engineer (2002 - 2003)
● Specialized in technical expertise on dosing, industrial processes, custom modifications and electronically controlled products
● Investigated chemical compatibility tools and trained department on use PROFESSIONAL DEVELOPMENT
Numerous programs, conferences and seminars in systems design and optimization, training development and design, presentation skills, and solutions selling techniques. Department of Energy, Pumps Systems Analysis Tool (PSAT), Qualified Specialist TECHNICAL SKILLS
Microsoft Office, AutoCAD, Life Cycle Cost Analysis, SAP, CRM
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