Customer Service Security

DELONTAE WARE

**** ******** *****, ******** ***** Phone: 202-***-**** ********.****@*****.***

Personnel Security

I currently meet the qualification requirements of the Qualifications Standards Handbook for General Schedule Positions with 8 years of specialized experience holding a Top Secret level clearance in the personnel security, knowledge of the concepts and practices associated with a security program.

Professional Experience

Sallyport Global Services, Reston, VA Oct 2015-Present

Assistant Facility Security Officer

Key Results: Perform tasks for the administration of personnel security clearances (PCL) with use of the Joint Personnel Adjudication System (JPAS). Review employees Standard Form 86’s (SF-86). Properly maintain the company’s security files.

Perform tasks of taking employee’s fingerprints and making sure the completion of fingerprint cards are done correctly. Submit fingerprints to the U.S. Government using SWFT.

Perform tasks for validation and submittal of Visit Authorization Requests (VARs).

Review all job applicants Personnel Security Questionnaire’s to help determine whether a candidate will be able to obtain a security clearance based on the 13 Adjudicative Guidelines For Determining Eligibility For Access to classified information.

Make sure employees SPOT (Synchronized Predeployment & Operational Tracker) form and others documents are filled out correctly for purpose of receiving their LOA (Letter of Authorization).

Perform task of receiving and mailing out classified documents. Ensure all classified documents are marked correctly and if not then take the appropriate steps to correctly mark documents. Assign document numbers to the classified documents and properly conduct document control by logging them into SIMS.

As an Information System Security Officer, perform technical and administrative tasks in support of computer systems that process classified information. Document, update, and audit the classified Information Systems according to NISPOM requirements.

Support FSO with self-inspections in preparation for DSS facility inspections for the company.

Provide employee security briefings, debriefings, and annual refresher training.

DEPARTMENT OF JUSTICE (PARKER TIDE CONTRACTOR)

July 2015 - Oct 2015

Junior Adjudicator

Key Results: Duties include Adjudicating background information to ensure investigations of government employees or contractors are eligible for hired or re-hire.

Work closely with each applicant and customer to ensure they complete the preliminary process to assist Adjudicators in making favorable or unfavorable determinations.

Enter adjudicative determinations in OPM’s Central Verification System (CVS), as well as monitor case status in the Personnel Investigations Processing System (PIPS).

Adjudicate simple and complex interim and final investigations for sensitive and non-sensitive positions

Prepare Adjudication Worksheets (AWS) to determine eligibility for entry and retention.

Prepare LOI/Issue Resolution Letters for Subjects with Issues.

FEBRUARY 2012 – JULY 2015 NATIONAL INSTITUTE OF HEALTH (ESC CONTRACTOR)

Security Personnel Assistant

Key Results: My duties include case management which includes reviewing, tracking and assigning Investigation case work. Working closely with each applicant and customer to obtain documents and fingerprints needed for the investigation process. Tracking and processing all documents needed for incoming investigations.

Head contact person for the Child Care project that includes getting (Fed) Applicants on board with the proper CNACI Investigation passed on their position.

Adjudicate contractor investigations and ensured that all visitors, employees and affiliates were properly badged to enter the building.

Process Federal employee, contractor and political appointee background investigations for the office.

Responsible for case tracking for all incoming documents to the case review team.

Conduct electronic fingerprinting of federal employees and contractors to process Advanced NAC’s through OPM and FBI.

Determine the required level of investigation based on job duties and position description using OPM’s Position Designation Tool.

Apply personnel security policies to address questions and improve processing methodologies.

Manage the Personnel Security e-mail box providing customer service by responding to status requests and HSPD-12 badge re-issue, renewal and re-print requests, receive new employee, contractor, temporary and intern cases for processing, receive signature pages for processing e-QIP, assist applicants in resolving issues in e-QIP and US Access and other various personnel security related processes.

Manage the Personnel Security work log by entering, assigning and tracking requests for security and suitability processing to include employees, contractors, update project/promotion cases, day care parents, unacceptable case requests from OPM, and detailees from other agencies.

FEDERAL DEPOSIT INSURANCE CORPORATION (TRINITY)

July 2010-October 2011

Security Personnel Specialist

Key Results: My duties include checking background information to ensure investigations of government employees or contractors are eligible for hired or re-hire. Working closely with each applicant and customer to ensure they complete the preliminary process to assist Adjudication with making favorable or unfavorable determinations.

Entered adjudicative determinations within OPM’s Central Verification System (CVS), as well as monitor case statuses within the Personnel Investigations Processing System (PIPS Responsible for development and delivery of monthly Enrollment/Activation reports

Adjudicated simple and complex interim and final investigations for sensitive and non-sensitive positions and prepare Adjudication Worksheets (AWS) to determine eligibility for entry and retention.

Conduct Background investigations of individuals who would occupy positions holding a Single Scope Background Investigation or Reinvestigation where determination of suitability for employment or access to classified information for employment.

Created and maintained weekly, monthly and quarterly metric reports for the Personnel Security program at SEC, to include the tracking and measuring of workload in all stages of the adjudication process, and entry on duty averages

Managed the Personnel Security e-mail box providing customer service by responding to status requests and HSPD-12 badge re-issue, renewal and re-print requests, receive new employee, contractor, temporary and intern cases for processing, receive signature pages for processing e-QIP, assist applicants to resolve issues in e-QIP and USAccess, and other various personnel security related processes.

Prepared Letters of Interrogatory (LOI), Notification of Proposed Action (NOPA) letters, and Letters of Advisement (LOA) to address applicant’s derogatory information at the interim and final stages of adjudication.

Sponsor and update new employees, contractors, interns and update/promotion employees in the USAccess HSPD-12 System and e-QIP. Enter and edit subject’s information and documents pertaining to background investigations into SEC’s ePASS system.

Requested investigative inquiries including credit checks

DEPARTMENT OF JUSTICE (GDIT CONTRACTOR)

June 2008 - July 2010

Functional Analyst

Key Results: My objectives include case tracking of investigations for government employees, processing clearance information into data base, fingerprinting potential employees to start hiring process.

Enrollment/Activation spread sheet management

Ensured integrity and security of certain database information

Investigated questionable data and taking corrective action when necessary

Maintained files and other related records

JOB RELATED SKILLS

Member of the Society of Industrial Security Professionals (NCMS)

DSS ( Stepp)Adjudication Training(Intro to DOD Personnel Security Adjudication)

Facility Security Officer Role in the NISP Certificate

Cyber Awareness Challenge Certificate

JCAVS/JPAS Virtual Training for Security Professionals Certificate

Expert use of Internet, e-QIP, JPAS, PIPS/CVS, JSTARS MS Office Suite 2010 (Excel, Power Point, Access, Word, Outlook), and USAccess.

Excellent proof reader to ensure proper grammar, punctuation, syntax and spelling.

Knowledgeable of Personnel Security Adjudicative Guidelines, Executive Orders, Government security regulations and policies to include E.O. 12968 and 10450, 5 CFR 731, 732, 736 and DCID 6/4.

Education

Bowie State University, Bowie, MD,

Currently working on degree in Sociology w/ Criminal Justice concentration 8/2006 to the present.

Prince Georges Community College, Largo, MD

Worked on credits towards Criminal Justice degree Attended part time from 2003 – 2006.

Fairmont Heights High School, Capitol Heights, MD

Received HS diploma 5/2003 (graduated from the Fairmont Heights HS, law academy and participated in the debate team mock trials.

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