Support Manager

CHRISTI B GEISEL

*** ******* ** • Summerville, SC 29485 • 843-***-**** • **************@*****.***

Summary

Proven Administration support experience demonstrated over 7 years in government contracting efforts to include:

• Financial tracking to support cost and schedule analysis

• Management support including PowerPoint presentations and MS Project scheduling

• Personnel support including deployment efforts and key labor categories

• Event planning and logistics with exceptional organizational skills

• Share Point End User Administration: Collaboration and Configuration Management

• Quality Framework: CMMI Level 3 and ISO 9000:2001 Experience

Aerotek - BAE Systems Summerville SC

Procurement Assistant May 2016 to November 2016

Providing a direct link between procurement department and the vendor; facilitating accurate pricing for immediate and future purchasing efforts; monitoring SharePoint 'Request for Quotes ' (RFQ) log, maintain RFQ documentation in SharePoint repository, updating the Purchasing metrics daily within Excel spreadsheet; assist Procurement Manager as required. ManTech International Corp. North Charleston SC

PM/FM Support Personnel August 2008 to February 2015

• Financial Support:

Providing data analysis related to financial and program support. Create and monitor incoming funding document logs for Navy Mobile Integrated Project Teams (IPT's). Monitor and track delivery/ task order logs for Navy Expeditionary Combat Command

(NECC) and Tactical Mobile Program (TacMobile) IPT, recording burn rates and financial risks, reporting to the Program Manage r and Business Financial Manager to maintain awareness of status, problems and solutions. Create and monitor a Funding Document Log by IPT, FY and Appropriation to be updated weekly; Compile a financial baseline using the individual spend plans for each IPT to be updated weekly and resolution to be compiled monthly; Monitor IPT DCMR DO/TO Logs for twice monthly for scope, schedule and funding slippage notifying DOCOR/TPOC of potential risk issues; Track procurement and expediting the execution of funding for proactive management of year-end and carryover records; Work Tri-Annual Review to clear aged liabilities from the books; Prepare activity and progress reports in computer databases in Microsoft Access, Excel and SharePoint.

• Quality Framework:

Assist Program Managers and process owners in analyze and evaluate their organizational processes to achieve CMMI level 3 Maturity. Collect critical information, best practices, and procedures in documenting Quality Framework best practices for Process Improvements. Maintain records management using Microsoft databases (SharePoint) by utilizing a mechanism for carrying out periodic updates through the use of SharePoint Workflows and version controls. Support Senior Management Monthly Review presentations and meeting minutes and use MS Project to ensure delivery order tracking, stakeholder involvement and project milestones are achieved as required by the Statement of Work (SoW) and contract CDRLS.

• Contract Management Support:

Maintain and upload documents in the Data Library for the MSEC Tactical Comms SharePoint Site, initiate work flows t o record version control on living documents, analyze monthly metrics as per CMMI/Quality Framework practices for the Tactical Communications project's and create tracking logs, such as the Risk Log and Decision Log for the practical usage of CMMI Processes. Monitor the CMS site for the MSEC Charleston Office. Provide Administrative Services which involves tracking and/or reporting the status of budgets, schedules, plans, and data base files. Coordinates space planning, furniture and equipment planning, and assembling of data for management and/or customers. Process Analyst duties that include collecting data, completing forms, and documenta tion in support of process monitoring and improvement activities. Prepare correspondence, reports, forecasts, and/or st atus updates. Collects data and coordinates the preparation of proposal inputs.

• Project Personnel Support:

Assist Platform Production/ Vehicle Integration (MATV) Program Manager providing support to relieve department manager of administrative details, such as, Joint Travel Request (JTR) documentation and researching approved Government Services Administration (GSA) per diem rates. Coordinating deployment priorities giving recommendations and guidance using the Synchronized Predeployment & Operational Tracker (SPOT) and the Aircraft and Personnel Automated Clearance System (APACS) government servers and tracking activities in Microsoft Products (Access, Excel and SharePoint). Able to work in a mission or iented environment focused on quick response to customer requirements and communicating with mission personnel, logging problems and scheduling activities.

• Configuration Management/Data Library Support:

Provided repository related support functions and customer service functions using existing databases. Performs repository and technical library functions, using reproduction equipment, and performs data entry functions. Prepares technical documents fo r distribution to users. Classifies, indexes, stores and circulates of books, periodicals, papers, microfiche, classified reports and documents stored on various electronic media. Collects, compiles, and organizes technical data. Performs manual collation, da ta entry, word processing using database or computer application software as necessary to update indexes and technical documents. Reviews technical documents in library to identify obsolete documents. Identifies documents to proper technical authority for disposi tion. Processes and scans aperture cards. Performs routine cataloging functions. Answers routine inquiries for project managers and team members. Responds to requests for engineering drawings, technical manuals and other materials. Maintains materials for circulation. Assists in Laboratory testing and evaluations operations. Performs necessary daily maintenance to Duplicator apparatus.

• Word Processor II:

Knowledge of varied and advanced functions of Business Computer software for example, Microsoft SharePoint and Microsoft Office products. Knowledge of varied types of personnel computer software. Examples include: Correcting function codes; adjusting spacing and formatting; and standardizing headings, margins, and indentations. Knowledge of specialized and technical terminology. Familiarity with office terminology and practices. Ability to correct copy and question originators of document concerning missing information, improper formatting, or discrepancies in instructions. Reconcile invoices from Business Service Administration (BSA) to Defense Industry Management System (DIFMS) and coordinate year-end costing and closeout efforts for code 5310 C41 Engineering Systems, Update job order execution plans in the BSA system, Workflow requisitions in the Configuration Management Profession al

(CMPro) system to facilitate the procurement process, Assist the maintenance of weekly financial spreadsheets, Assist in preparing labor transfers, Prepared purchase request for Credit Card order. Acheivements

• Performance Recognition Award 2008 - TacMobile / NECC Support

• Performance Recognition Award 2009 - CMMI Audit Support

• Performance Recognition Award 2010 - MWRAP Support

• Performance Recognition Award 2011 - TacMobile Support

• Performance Recognition Award 2012 - ISO Audit Support Education

Bachelor of Social Science, Double major of Criminal Justice and Political Science,

• Charleston Southern University

Associate of Arts, in General Studies,

• Trident Technical College

Microcomputer Business Applications Certificate,

• Trident Technical College

Special Skills

Introduction to CMMI ver1.2 Certification; SEI Carnegie Mellon Certified Knowledge Practitioner (CKP); International Knowledge Management Institute Defense Acquisitions University (DAU) Training

Defense Security Service (DSS) Training

Synchronized Predeployment and Operational Tracker - Enterprise Suite (SPOT-ES) Training

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