Administrative Assistant Microsoft Office

Stephanie Blocker

Office Administrator

Clarkston, GA

***************@*******.*** - 727-***-****

Highly efficient administrative support professional with 4 years' experience providing versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Eager to learn and easy to train in any position. Availability is open.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Front Desk Coordinator/Administrative Assistant

Prime Health MD - Atlanta, GA - December 2016 to Present Front desk coordinator for a medical weight loss clinic. Welcomes patients & visitors by greeting patients

& visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by anticipating needed supplies.Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes.

Contributes to team effort by accomplishing related results as needed. Server

Three Dollar Cafe - Atlanta, GA - June 2015 to Present Office Administrator

Managed Care Outsource - Atlanta, GA - April 2013 to May 2015 Front Desk Administrative Assistant

Benton House - Johns Creek, GA - June 2012 to June 2013 Server/Hostess/Bartender/Banquet Server

Hilton Atlanta Northeast - Norcross, GA - June 2009 to October 2011 EDUCATION

Associates in Business Administration

Georgia Piedmont College - Clarkston, GA

January 2006

Clearwater High School - Clearwater, FL

ADDITIONAL INFORMATION

Professional Skills

* Appointment setting/scheduling

* Calendar management

* Data Entry

* Copying, faxing, scanning & mailing

* Handling large incoming/outgoing call volume on multi line phone system

* Handling sensitive material(medical records)

* Managing Databases in Excel

* Creating Reports/Spreadsheets

* Microsoft Office (Outlook, Power Point, Excel, & Word)

* Adobe Acrobat

* Typing 40 wpm

* Knowledge of EMR systems used to store medical records

* Excellent organizational skills

* Creating/maintaining client & employee files

* Email management

* Exceptional customer service

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