Insurance Project

Location:

Attleboro, MA

Posted:

July 18, 2017

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Resume:

Apt ***, ** S Main Street,

Attleboro, MA – *****.

Email id: **********.*****@*****.***

Cell: +1-508-***-****

Raja Sekhar Singh Bondili

Profile

Over 11 years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.

Presently working with Amica Mutual Insurance as a Technical Lead for Amica Mutual Insurance systems maintenance and management.

Worked onshore and offshore resources from different geographical locations and delivered projects with great success.

Created and monitored work-plan/work-flow coordination between teams working in two different time zones.

Exhibited excellence in designing, piloting and implementing new business processes.

Sound ability to identify risks / issues that could affect the project and putting in place required effective solution.

Effectively handled consultancy activities for accelerating the business growth & revenue; hands-on experience in various phases of Project Life Cycle, Release Management and Offshore Management.

A thorough professional who is proactive, energetic, self motivated, and capable of thinking & generating new design solutions & ideas.

Sought out hardworking team player, who can comfortably work with cross-functional teams and teams of any size.

Demonstrated ability to set and meet deadlines

Knowledge on web environment and web/client-server based application architecture

Having strong knowledge about Agile Methodology

Received IBM BRAVO Award

Received Nationwide Mutual Insurance Company BRAVO Award

Good communication skills, interpersonal skills, self-motivated, quick learner, team player

Skill Set

Operating Systems : MVS/ESA, UNIX and Linux

Testing Tools : ISPF, Main View, IBM Data Studio, Strobe / iStrobe, Optim, File Aid, SAR / Spool, Fault Analyzer, HP Quality Center 9.0

Languages : Cobol, Jcl, PL/1

Database : DB2, IMS DB, VSAM.

Configuration Management Tools: ChangeMan, Endevor

Domain Knowledge : Insurance, Banking

Processes : Scrum Methodology, Agile Methodology, Efficient Software Development Methodology (ESDM), IBM Global Delivery framework (IGSDF).

Educational Qualification

M.Tech (Computer Sciences & Information Technology) in 2005 from Indian Institute of Technology, Kharagpur.

Certifications

DB2 Universal Database V8.1 Family certification

IMS DB Programming certification

IMS DC Programming certification

Professional Experience

Jul 05 – Till Date, Technical Lead IBM India Pvt. Ltd. India

Project 1

Project Title : Amica Mutual Insurance

Team Size : 10

Role : Technical Lead

Duration : Sep 2013 – Till Date

Organisation : IBM Global Services, India

Job Location : Bangalore, India

Project Description:

Amica Mutual Insurance with more than a century of business know-how to our name, Amica is the oldest mutual insurer of automobiles in the country. We also offer home, marine, personal umbrella liability and life insurance products. Our employees are the key to providing exceptional service to our loyal policyholders.

Amica is the oldest mutual insurer of automobiles in the United States which was established in 1907. Amica is a direct writer of personal insurance with Life Insurance and Property and causality insurance coverage’s. The company is known in the insurance industry for its financial strength and exceptional customer service.

Policy system is the primary rating and issuance processing application for Commercial Business. This on-line system provides nationwide rating and issuance support of Core Commercial, Commercial Group and Small Business policies. It also supports rating and issuance of the Life Insurance and Property and causality insurance.

Technology Used : COBOL, DB2, CICS, IMS DB, IMS DC

Tools Used : Endevor, File Manger, IBM debugger, SPUFI, SOAP-UI

My Responsibilities:

Deliver new and complex high quality solutions to clients in response to varying business requirements

Responsible for managing scope, planning, tracking, change control, aspects of the project.

Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.

Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.

Utilize in-depth knowledge of functional and Technical experience Client Release application and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.

As a Metrics coordinator in collecting and creating quality metrics and ensuring Quality Procedure for the team and project to meets quality goals.

Project 2

Project Title : Express Scripts

Team Size : 9

Role : Technical Lead

Duration : Aug 2012 – Sep 2013

Organisation : IBM Global Services, India

Job Location : Bangalore, India

Project Description:

Express Scripts is a leading pharmacy benefit manager (PBM) with the nation's largest mail order pharmacy operations i.e. fiscal intermediaries that specialize in the administration and management of prescription benefit programs

Express Scripts is the largest health benefits company in terms of commercial membership in the United States. Through its networks nationwide, the company delivers a number of leading health benefit solutions through a broad portfolio of integrated health care plans and related services, along with a wide range of specialty products such as life and disability insurance benefits, dental, vision, behavioral health benefit services, as well as long term care insurance and flexible spending accounts.

Enrollment system in provides service around 2 million members. The primary users are processors from service operations. The secondary users are Marketing – sales and retention, Corporate Finance, Case administration, National Accounts/COVA, Broker operations, Training and Vendors.

Technology Used : COBOL, DB2, CICS, IMS DB, IMS DC

Tools Used : Endevor, File Manger, IBM debugger, SPUFI, SOAP-UI

My Responsibilities:

Deliver new and complex high quality solutions to clients in response to varying business requirements

Responsible for managing scope, planning, tracking, change control, aspects of the project.

Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.

Utilize in-depth knowledge of functional and Technical experience in Eligibility Client Release application and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.

As a Metrics coordinator in collecting and creating quality metrics and ensuring Quality Procedure for the team and project to meets quality goals.

Project 3

Project Title : NBP Consumption & Resiliency, Nationwide Insurance

Team Size : 9

Role : Technical Lead

Duration : May 2011 – Aug 2012

Organisation : IBM Global Services, India

Job Location : Columbus Ohio, USA

Project Description:

Nationwide is a top ten among auto and home insurer companies in USA. Nationwide also deals with Investments and Banking. Claims Solutions is one of the areas of Nationwide Insurance, where claims related applications are developed and maintained. There are more than 40 applications in claims Solutions and needs constant maintenance. Mainframe TCS, Mainframe CPS, CLASS, Horizon, eCCAp, eCIF are few applications in Claims Solutions.

The National Billing Platform was chosen as the billing system for all lines of business at Nationwide (Auto, Fire, Commercial, Life/Health, Allied and Third Party). In order to have one complete billing system, there are some basic functionality that need to be incorporated into the NBP system such as generating warning notices, processing non-pay cancellations, and handling refunds and write-offs. NBP uses the application COGEN that is built on the CSC’S Architecture for Business Systems (CABS). NBP is divided in to following core areas

New Business Process

Statement Process

Receipt Process

Reconciliation Process

EFT Payment Process

General Ledger Process

Endorsement Process

Renewal Process

Cancellation Process

Reinstatement process

Technology Used : COBOL, DB2, CICS Web Services

Tools Used : Optim, Strobe/iStrobe, eJes, File Aid, Changeman,

IBM debugger, Cogen, SOAP-UI

My Responsibilities:

To mentor the team as on site co-ordinator on technical issues and work with them on arriving at the best possible solution for a given problem.

To co-ordinate with the interfacing application and have interface documents so that the data is managed and interchanged between applications in an agreed upon time lines.

NBP Consumption & Resiliency Measures & ensuring application meets Quality standard.

Conducting weekly status meetings to track the progress of work and preparing the minutes of meetings for follow up and actions to be taken.

Preparing Installation Plans to make sure that all the components get moved and all the tasks get completed within the stipulated time and track milestones with the end-users and the offshore delivery team in India.

Follow IBM supporting tools/process/methodologies.

Interacting with the clients to further clarify the provided requirements.

Review of the work product to reduce the possibility of errors and to check that the quality standards are maintained.

Conducting weekly status meetings to track the progress of work and preparing the minutes of meetings for follow up and actions to be taken.

Providing status reports to management on the progress of work and checking whether the time lines of deliverables are kept and preparing traceability matrix document.

Additional responsibility for IUT flow, function test support and supporting system test and acceptance test.

Project 4

Project Title : Farm Bureau, Nationwide Insurance

Team Size : 6

Duration : Jun 2010 – May 2011

Role : Technical Lead

Organisation : IBM Global Services, India

Job Location : Columbus Ohio, USA

Project Description:

The project intent is to bill and collect Farm Bureau Membership dues for nationwide customers in states where Nationwide has established a relationship and offers a premium discount. This contributes to the strategic transformation imperatives to differentiate the customer experience, drive toward operational simplicity and grow by targeting customers.

Including the Farm Bureau dues with a Nationwide bill will limit confusion and the Potential for multiple nationwide policy mailings. Currently, customers receive a Separate mailing from their Farm Bureau when their membership dues renew. If the Membership dues are not paid, the agent must either communicate that the membership Dues are owed or, the customer’s policies will renew without the discount (at a higher premium). The customer will contact their agent to reapply for the discount and pay their Membership through the Farm Bureau. A change declaration will be mailed to reflect the Reapplied discount. The current state creates an inconvenience for our customers, agents and service centers. Customers may also choose to cancel their insurance withNationwide when their policy renews because they associate the increased premium with A rate change rather than the Farm Bureau removal.

Technology Used : COBOL, DB2, CICS Web Services

Tools Used : Optim, Strobe/iStrobe, eJes, File Aid, Changeman,

IBM debugger, Cogen, SOAP-UI

My Responsibilities:

To mentor the team as on site co-ordinator on technical issues and work with them on arriving at the best possible solution for a given problem.

To co-ordinate with the interfacing application and have interface documents so that the data is managed and interchanged between applications in an agreed upon time lines.

Conducting weekly status meetings to track the progress of work and preparing the minutes of meetings for follow up and actions to be taken.

Follow IBM supporting tools/process/methodologies.

Interacting with the clients to further clarify the provided requirements.

Review of the work product to reduce the possibility of errors and to check that the quality standards are maintained.

Conducting weekly status meetings to track the progress of work and preparing the minutes of meetings for follow up and actions to be taken.

Providing status reports to management on the progress of work and checking whether the time lines of deliverables are kept and preparing traceability matrix document.

Preparing the Application & Component Service Specs for all the requirements.

Reviewing all the specs internally.

Coding, Unit testing for all the programs.

Try to reuse most of the existing component and application services while coding a new service.

Project 5

Project Title : Address Cleansing, Nationwide Insurance

Team Size : 5

Duration : Nov 2008 – May 2010

Role : Technical Lead

Organisation : IBM Global Services, India

Job Location : Columbus Ohio, USA

Project Description:

One of the primary goals for the CIM Address Cleansing project for 2009 is to: Apply mailing address changes based upon results from USPS compliant NCOA (National Change of Address) software. All mailing addresses in scope for Address Cleansing must be processed through the NCOA software and updates made minimally every 95 days.

The Enterprise Customer Information File (ECIF) database is the system of record for mailing address information, including addressee information, for Administrative Systems and Roles in scope. Billing will mail using the mailing address information either directly from ECIF or cleansed from ECIF.

Technology Used : COBOL, DB2, CICS Web Services

Tools Used : Optim, Strobe/iStrobe, eJes, File Aid, Changeman,

IBM debugger, Cogen, SOAP-UI

My Responsibilities:

Preparing the Application & Component Service Specs for all the requirements.

Reviewing all the specs internally.

Coding, Unit testing for all the programs.

Try to reuse most of the existing component and application services while coding a new service.

To mentor the team as on site co-ordinator on technical issues and work with them on arriving at the best possible solution for a given problem.

To co-ordinate with the interfacing application and have interface documents so that the data is managed and interchanged between applications in an agreed upon time lines.

Project 6

Project Title : Interface Integrity, Nationwide Insurance

Team Size : 3

Duration : Nov 2008 – Aug 2010

Role : Technical Lead

Organisation : IBM Global Services, India

Job Location : Columbus Ohio, USA

Project Description:

With recent FRC and internal audit findings, the Billing suite of applications has a need to add controls to both our incoming and outgoing flat files that need to be archived for 7 years. With this project the following controls will be put in place for both incoming and outgoing flat files:

Duplicate checking – we will ensure that the file processed today is not the file previously processed. Record count – we will ensure that the number of records received within the file match the record count send by the originating application. Total amount – we will ensure that the total amount passed within the flat file matches the total amount identified by the originating application (for financial interfaces only)

Technology Used : COBOL, DB2, CICS Web Services

Tools Used : Optim, Strobe/iStrobe, eJes, File Aid, Changeman,

IBM debugger, Cogen, SOAP-UI

My Responsibilities:

Preparing the Application & Component Service Specs for all the requirements.

Reviewing all the specs internally.

Coding, Unit testing for all the programs.

Try to reuse most of the existing component and application services while coding a new service.

Project 7

Project Title : Innovation Group (Services Team), Innovation Group, UK.

Team Size : 2

Duration : Mar 2008 – Oct 2008

Role : Technical Lead

Organisation : IBM Global Services, Bangalore, India

Project Description:

Innovation Group's offering has always been based on an ability to form business partnerships with clients that result in high value solutions. Innovation Group was formed in 1997, based on a vision that sought to design and deliver a flexible solution suite to the global insurance industry. Over the years Innovation Group has evolved a solution-based approach to the worldwide insurance market that supports the full range of policy and claims business processes. In recent times, Innovation Group has moved beyond the insurance sector to offer its business process solution expertise to the broader global market.

HUON is a Property and Causality Insurance product that runs on IBM Mainframe. The data is stored in DB2 database. Every business relationship associated to HUON is considered as a client. A Client can be a policy holders, agents, lawyers, drivers, billing client etc.

EIS is one of the clients to IG where they require some services to build a Document Production System (DocProd). The DocProd system is mainly used for Printing, Mailing and E-Mailing all the necessary Policy related documents to the Policy holders and other parties related to that policy. To achieve this functionality the system requires data from the HUON database. The retrieval of the data from the backend HUON database is done using the COBOL Services.

Technology Used : COBOL, DB2, CICS

My Responsibilities:

Preparing the Application & Component Service Specs for all the requirements.

Reviewing all the specs internally.

Coding, Unit testing for all the programs.

Try to reuse most of the existing component and application services while coding a new service.

Project 8

Project Title : Innovation Group (Campaign Manager), Innovation Group, UK.

Team Size : 6

Duration : Nov 2007 – Mar 2008

Role : Senior IT Specialist

Organisation : IBM Global Services, Bangalore, India

Project Description:

The Campaign Manager feature on the existing system allows the user to set up and run marketing campaigns to the insurance company’s existing customers. However, this feature currently operates purely in a legacy mainframe environment and does not have a provision for a web-based front end UI. Thus, the need here is to create a web-based UI that would support the Campaign Management process, similar to other applications like the Innovation Policy and Business Manager modules which replicate the existing system’s Policy Administration & Business Manager functions respectively.

Technology Used : COBOL, DB2, CICS

My Responsibilities:

Preparing the Application & Component Service Specs for all the requirements.

Reviewing all the specs internally.

Coding, Unit testing for all the programs.

Try to reuse most of the existing component and application services while coding a new service.

Mentoring and guiding new people for effective coding and perfect testing.

Project 9

Project Title : Claims Transformation Initiative (CTI Application), Fireman’s Fund Insurance Company, USA.

Team Size : 5

Duration : Feb 2007 – Nov 2007

Role : Senior IT Specialist

Organisation : IBM Global Services, Bangalore, India

Project Description:

Fireman's Fund Insurance Company began in 1863, in San Francisco and it has a long tradition of leadership as a socially responsible company dating back to our founding social mission. Fireman's Fund's parent company, Allianz, AG, of Munich, Germany, is among the largest property and casualty insurers in the world. FFIC is organized into three businesses like Commercial Business, Personal Insurance and Specialty Insurance.

The mission of CTI is to provide Claim Components Solution (CCS) with extract services to Fireman's Fund commercial legacy systems. CIS’ role in the CTI project is to extract coverage data from the CIS legacy service based on request types and sub-types it receives from the ESB. The data is extracted against the CIS databases and sent back in COBOL Copybook format.

Technology Used : COBOL, IMS/DB, JCL

My Responsibilities:

Analyzing the requirements and helping the FFIC team in consolidating the requirements document.

Preparing the detail design’s for all the requirements.

Reviewing all the design’s internally.

Coding, Unit testing for all the programs.

Mentoring and guiding new people for effective coding and perfect testing.

Supporting the application which is in production.

Project 10

Project Title : Commercial Insurance System (CIS Application), Fireman’s Fund Insurance Company, USA.

Team Size : 20

Duration : Aug 2006 – Feb 2007

Role : IT Specialist

Organisation : IBM Global Services, Bangalore, India

Project Description:

CIS is the primary rating and issuance processing application for Commercial Business. This on-line IMS system provides nationwide rating and issuance support of Core Commercial, Commercial Group and Small Business policies.

CIS supports rating and issuance of the Property, Inland Marine, Crime, General Liability, Auto and Garage Liability, Workers' Compensation and Segment Umbrella Coverage’s.

The three stages of CIS support for the Underwriting /Premium process for inception and midterm processing are 1) rate/quote entry and validation, 2)-issue entry and validation and 3)-policy issuance.

Technology Used : COBOL, IMS/DB, JCL

My Responsibilities:

Provide trouble shooting and fix the problem as soon as possible.

Modification, enhancement of existing code.

Analysis, preparing specifications, coding and testing.

Preparing the test cases and documenting the test results.

Interact with the onsite counterpart to complete the work request on schedule.

Project 11

Project Title : Prudential Annuitants Benefits Consolidation, Prudential, USA

Team Size : 15

Duration : July 2005 – Aug 2006

Role : IT Specialist

Organisation : IBM Global Services, Bangalore, India

Project Description:

Prudential is one of the largest life insurance and financial services institution in the United States of America. Prudential Retirement is a business unit coming under Prudential Investment division, and focusing on providing quality retirement services for various types of retirement plans. Types of retirement plans include defined benefit plans and defined contribution plans.

ABC application (Annuitant Benefit Consolidation) deals with the defined benefit segment of Prudential Retirement for record keeping and payment processing for all participants.

Technology Used : COBOL, DB2, JCL, CICS

My Responsibilities:

Provide trouble shooting and fix the problem as soon as possible.

Modification, enhancement of existing code.

Analysis, preparing specifications, coding and testing.

Preparing the test cases and documenting the test results.

Interact with the onsite counterpart to complete the work request on schedule.

Trainings

Corporate training on Know Your Industry (KYI – Insurance)

COGEN Application Trianing at Natiowide.

HUON Application Training at Innovation Group

CICS Application Programming at IBM India.

Online Training on Quality Management System at IBM India.

Online Training on Quality Process Awareness and Competency Evaluation Level 3 at IBM India.

Online Training on IBM Global Solution Delivery Framework at IBM India.

Training on Communication Skills at IBM India.

ELTP Training on CICS, COBOL, DATACOM, JCL, C#, VB.NET, ASP.NET at IBM India Pvt Ltd, India.

Corporate training on Quality Management System (QMS)

Corporate training on Ondemand Process Asset Library (OPAL)

Corporate training on Cross culture communication

Corporate training on Time Management

Corporate training on Decision Making

Corporate training on Agile Methodology (SCRUM)

Corporate training on Software Configuration Management (SCM)

Corporate training on IBM Global Solution Delivery Framework (IGSDF)

Corporate training on Service Oriented Architecture (SOA)

Corporate training on Renewed Adaptability for Client Enthusiasm (RACE)

References: Available upon request

Contact this candidate