Office Support

Susan M. Iulo

Stratford, CT

C: 203-***-****

*****@***.***

Professional Profile

Typing 60 wpm

Strong grammar and analytical skills

Computer proficiency with Excel/Word/PowerPoint/OneNote

ADP/Outlook/Oracle/Salesforce

Proofreader

Ability to quickly adapt to new environments

Education

Gibbs College: 2000-2001

Certificate in Communications

Employment History

Cablevision of Connecticut, Stamford 2006 – 2016

Senior Field Operations Coordinator, Field Service

Office support for 50 employees

Process ADP for department

Reconcile COD’s

Monitor employee’s schedules

Process Invoices, PACS, PAFS

Purchase tools and office supplies

Attorney Judith B. Sporn-Immigration Law, Westport 2004 – 2005

Secretary

Field all calls/Schedule appointments

Accounts receivable and payable

Transcription

Renew Work Permits

Eastern Virginia Medical School, Norfolk, VA Jan 2004 – June 2004

Dr. Antoinette F. Hood, M.D.

Department of Dermatology

Administrative Secretary

Transcription

Field all calls

Coordinate training sessions for students

Maintain dermatology database

Cablevision of Connecticut, Bridgeport 1999 – 2003

Senior Coordinator, Sales

Office support for 12 employees

Input all work orders into salesforce and cable data (proprietary)

Verify rate codes

Process adjustments for unreturned/returned boxes and modems

Ensure that customer has been billed properly

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