Manager Customer Service
Resume:
JUVELYN OBILLO RAMIREZ
*** *** ** ****. ******** Hills, Mandaluyong City
E-mail: ***********@*****.***
Mobile No: 092*-***-****
PERSONAL DATA
Date of Birth : August 28, 1989
Place of Birth : San Quitin Pangasinan
Age : 27 years old
Height : 5’2”
Weight : 100 lbs.
Sex : Female
Civil Status : Single
Citizenship : Filipino
Religion : Roman Catholic
Father’s Name : Ernesto C. Ramirez
Mother’s Name : Sofita O. Ramirez
WORK EXPERIENCES
COMPUTER SHOP ASSISTANT
GGB
Brgy. Addition Hills Mandaluyong City
July 2016 – July 2017
Making sure that all customers are served in a polite, friendly helpful manner
Perform duties, as and when requested by the store manager
Support the Store Manager in the daily management and operations of the stores
Monitored and troubleshot PC's and related hardware
PROPERTY CONSULTANT
DMCI HOMES
February 20, 2016 – July 15, 2016
Present purchase offers to sellers for consideration.
Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
Interview clients to determine what kinds of properties they are seeking.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Coordinate property closings, overseeing signing of documents and disbursement of funds.
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
DOMESTIC HELPER
Hong Kong
September 16, 2013 – September 16, 2014
Complete routine cleaning tasks in assigned home areas
Collect dirty and used clothes for scheduled laundry
Empty waste bins, empty and clean/replace ashtrays, and dispose of all trash and waste items from rooms
Collect and clean dishes after each meal
Maintain kitchen and bathroom cleanliness after use
Dust window blinds and rearrange draperies to their original placements
Clean rugs and carpets, upholsteries, curtains and draperies, using specified vacuum cleaners and shampooers.
Sweep, mop and polish non-carpeted floors
SALES ASSOCIATE OF CO BAN KIAT
Ace Builders SM Fairview
April 01, 2013 – August 01, 2013
SALES CLERK
Ace Hardware 2nd Floor Viramall
Sept 10, 2012 – Feb 10, 2013
Greeting customers who enter the shop
Giving advice and guidance on product selection to customers.
Assisting shoppers to find the products they are looking for.
Sets up advertising displays or arranges merchandise on conters or tables to promote slaes.
Attaching price tags to merchandise on the shop floor.
Answer customer’s question concerning location price and use of merchandise.
DOMESTIC HELPER
Al Malla, salhab Center, Facing Fakhani
2nd Floor, Building B
Beirut, Lebanon
Mar 23, 2010 – June 15, 2012
Complete routine cleaning tasks in assigned home areas
Collect dirty and used clothes for scheduled laundry
Empty waste bins, empty and clean/replace ashtrays, and dispose of all trash and waste items from rooms
Collect and clean dishes after each meal
Maintain kitchen and bathroom cleanliness after use
Dust window blinds and rearrange draperies to their original placements
Clean rugs and carpets, upholsteries, curtains and draperies, using specified vacuum cleaners and shampooers.
Sweep, mop and polish non-carpeted floors
Perform general cleaning at least once a week or month depending on homeowner requirement
Clean kitchen equipment after use such as ovens, stoves, blenders, etc.
Ensure house security and alert systems are activated at night
Assist in the procurement of groceries
SKILLS & KNOWLEDGE
NC II passer - Table Service & Room Service
Good communication skills.
Customer Service Excellence.
Computer Literate.
Ability to work independently or in a group,
EDUCATIONAL BACKGROUND
Tertiary : Asian Institute of e-commerce
Computer Science
June 2004 – May 2006
Secondary : San Macario National High School
June 2002 – April 2006
Primary : San Macario Elementary School
June 1996 – April 2002
CHARACTER REFERENCES
Miss Glaiza Mendoza
Instrumental Engineering
Mr. Dennis Baltzar
Sales Manager of DMCI Homes
JUVELYN O. RAMIREZ
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